Return-Policy.org

alexander wang return policy

by Mrs. Margot Haag Published 2 years ago Updated 1 year ago
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keep in mind that if you do not use our return label, alexanderwang is not responsible for any theft or loss during transport. once your package is received in our warehouse, please allow up to 5 to 7 business days for return processing. for further information on the conditions for exercising your right to return, please see the legal area.

Full Answer

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1 online return policy

while we are unable to offer online exchanges currently, we are happy to accept your return within 14 days of the delivery date. please ensure the merchandise you return is in its original condition with tags attached, and packaging included, otherwise we will be unable to accept your return and issue a refund.

3 refunds

once your return has been processed, please allow up to 4 business days for your refund to be reflected back to your original payment method. please know we are unable to refund any other payment other than the method used for the original order.

1 online return policy

while we are unable to offer online exchanges currently, we are happy to accept your return within 14 days of the delivery date. please ensure the merchandise you return is in its original condition with tags attached, and packaging included, otherwise we will be unable to accept your return and issue a refund.

2 refunds

once your return has been processed, please allow up to 4 business days for your refund to be reflected back to your original payment method. please know we are unable to refund any other payment other than the method used for the original order.

1 online return policy

while we are unable to offer online exchanges currently, we are happy to accept your return within 14 days of the delivery date. please ensure the merchandise you return is in its original condition with tags attached, and packaging included, otherwise we will be unable to accept your return and issue a refund.

2 refunds

once your return has been processed, please allow up to 4 business days for your refund to be reflected back to your original payment method. please know we are unable to refund any other payment other than the method used for the original order.

1 how quickly can i get my item?

we know you want your alexanderwang item fast. that’s why we offer a variety of shipping options.

2 is there anywhere you don't ship?

we'd love to ship everywhere but at this time, we are unable to ship orders to general delivery, p.o. boxes, apo, fpo and u.s. territories. if you do not see your country listed in the country selector, we do not ship there. orders made to any of these addresses will be canceled.

3 i have to pay tax, right? how is this calculated?

no one likes tax but you gotta pay it. sales tax is applied to your order in accordance with individual state and local regulations if your shipping address is in a state where retail stores, company establishments or one of our partners are located.

4 is my purchase insured?

we get that accidents happen, that's why alexander wang insures each purchase during time in transit until it is delivered to you.

5 i received my package damaged, what do i do?

in the instance you are missing items from your order or you receive an item that is not in ideal condition, please reach out to us at customercare@alexanderwang.com immediately so we can assist. Our team will need to receive images of your package as received if you can please provide when you reach out to us.

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