Full Answer
Can I get a refund for my lull mattress?
During the 365 night trial period if you find that your Lull mattress is not to your liking, then we will refund you the full purchase price. We will even arrange for your mattress to be picked up at no additional charge.
What is the return policy for lull bedding products?
Mattress Protectors, Sheets, Duvet Covers, Duvets, and Pillows (Lull bedding products): Upon delivery of your Lull bedding product, you have a one hundred (100) day period to return your Lull bedding product.
How long can I try a lull mattress for?
Try any Lull mattress in your home for an ENTIRE YEAR, risk-free! After 365 nights, if you’re not 100% satisfied with your sleep experience, return it for a full refund. Lull mattresses have been subjected to rigorous independent testing ensuring a lifetime of comfortable and restful sleep.
What is the warranty on my lull product?
Lull Ventures LLC ("Lull", “We”, “we”, “us”) provide the buyers of our product (“you”) with a limited warranty (“Mattress Foundation Warranty”) against certain product defects for period of time of three (3) years from the date of your purchase.
How easy is it to return a lull mattress?
How do I get the mattress back in the box for return? There is no need to get the mattress back in the box. If you are not completely satisfied with your sleeping experience within the first 365 nights, we will arrange for a free pickup and removal of your Lull mattress in its expanded form.
How do lull mattress returns work?
Upon return within the 365 night trial window, you will receive a full refund of the applicable amount spent specifically on the Lull Mattress you are returning, less processing fees for shipping and overhead (“Processing Fees”).
How do I return my Lull?
If you purchased a Lull mattress through Amazon, then follow these steps to begin your amazon return:Log into your Amazon account.Find your item in the list.Click "Return or Replace Item"Amazon will help schedule a removal or arrange return shipping.
Can I flip my lull mattress?
No, you should not flip a Lull mattress. The support layer is on the bottom, so if you did flip it, you'd be sleeping on a super-firm surface. If you're worried about wear, aim to rotate your mattress 180 degrees approximately every six months.
Is lull mattress good for heavy person?
Your mattress should fully cater to you and shouldn't discriminate based on your size. Here's why Lull is perfect for every kind of sleeper, regardless of size: the Lull Mattresses are the best mattress for heavy people, petite people, and everyone else between.
Do you need a box spring with lull mattress?
Do You Need a Box Spring for the Lull Mattress? A box spring is not required. This mattress just needs to be on a firm surface which can include a box spring but also a bed with slats, an adjustable bed or even the floor.
What happens when you return a mattress?
Your returned mattress will still find a good home with someone who needs and wants it. In most cases, when state law allows it, returned mattresses are donated to charities like the Salvation Army, women resource centers, or homeless shelters.
How do I return a foam mattress?
0:004:22How to Return or Move a King or Queen size Foam Mattress Part 1YouTubeStart of suggested clipEnd of suggested clipSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use aMoreSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use a tape gun. Like that with the plastic tape you but you want to seal up the end really good.
How long does a lull mattress last?
between five and seven yearsThe life of the Lull very much depends on the size and weight of the owner, how often they use it, and how often they maintain the mattress. That being said, most Lull mattresses should last for between five and seven years.
Is lull mattress toxic?
Lull Mattress states that they don't use harmful chemicals, such as formaldehyde, ozone depleters, heavy metals, and certain flame retardants. Their foams meet a standard of fewer than 0.5 parts per million volatile organic compounds (VOC).
Is there fiberglass in lull mattress?
Some Lull Mattresses utilize a fire retardant sock that contains small amounts of fiberglass, which makes the mattress fire retardant (the fiberglass allows us to sell a safe mattress without using harmful chemicals).
Can you wash the cover of a lull mattress?
The Lull Duvet Cover is machine washable, so you can keep it fresh and free of allergens. We recommend you wash your duvet cover before first use. Machine wash cold, separately with mild detergent. Tumble dry, lowest heat setting.
How long can you leave a lull mattress in the box?
3 weeksHow long can I leave my Luxe Hybrid Mattress in the box after I receive it? We recommend removing the mattress from the box as soon as you receive it at your doorstep. If you'd like to wait to open your Lull, we recommend it stay in the box no more than 3 weeks.
How long does a lull mattress take to inflate?
It takes 4-6 hours for the memory foam to expand 90% and could take another 4-6 hours to get close to full expansion. It is recommended to wait 24 hours before sleeping on it, but don't worry if you can't.
Can you wash the cover of a lull mattress?
The Lull Duvet Cover is machine washable, so you can keep it fresh and free of allergens. We recommend you wash your duvet cover before first use. Machine wash cold, separately with mild detergent. Tumble dry, lowest heat setting.
Can I put my lull mattress on the floor?
We don't recommend placing the foundation directly on the floor. The Lull Foundation is designed to be used like a box spring, and is compatible with most bed frames.
What is a Lull product?
“Agreement”, means these Lull Terms and Conditions and the Lull Warranty (“Warranty”) and the Privacy Policy both of which are hereby incorporated into this Agreement. “Products”, means any Lull mattresses, bed frames, mattress protectors or other product sold via Lull.com or a Lull authorized retailer.
How long do you have to return a lull mattress?
Mattresses: Upon delivery of your Lull Mattress, you have a three hundred and sixty-five (365) day period of time to return your Lull Mattress. Upon return within the 365 night window, you will receive a full refund of the applicable amount spent specifically on the Lull Mattress you are returning.
How long do you have to return a pillow from ll?
Mattress Protectors, Sheets, Duvet Covers, Duvets, and Pillows (Lull bedding products): Upon delivery of your Lull bedding product, you have a one hundred (100) day period to return your Lull bedding product. Upon return within the 100 night window, you will receive a full refund of the applicable amount spent specifically on the Lull bedding product you are returning. Once we process your return, you will receive a free return shipping label to drop off at your nearest parcel service location.
How long does it take to get a mattress picked up in California?
It is required by the state of California that we, as the seller of our products offer to arrange a no-charge pickup of a used mattress from the consumer within 30 days of the delivery of a new mattress. Click here to request your pickup.
What is an AAA claim?
Any claim, dispute or controversy between you and us (or made by or against anyone connected with you or us, or claiming through you or us) arising from or relating to Your membership ("Claim"), including Claims regarding applicability or validity of this arbitration provision, shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association ("AAA") (except for any AAA rules providing for class claims or class arbitration) then in effect, subject to this Agreement.
What happens if you prevail in an arbitration?
If you prevail in the arbitration of any Claim against us, we will reimburse you for any fees you paid to the AAA in connection with the arbitration. Any decision rendered will be final and binding on the parties, and judgment may be entered in a court of competent jurisdiction.
What is the right to go to court in an arbitration?
ARBITRATION REPLACES THE RIGHT TO GO TO COURT, INCLUDING THE RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION OR SIMILAR PROCEEDING. IN ARBITRATION, A DISPUTE IS RESOLVED BY AN ARBITRATOR INSTEAD OF A JUDGE OR JURY. THE ARBITRATOR'S DECISION WILL GENERALLY BE FINAL AND BINDING. ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN COURT PROCEDURES.
How long is the Lull Pillow warranty?
Lull Ventures LLC ("Lull", “We”, “we”, “us”) provide the buyers of our product (“you”) with a limited warranty (“Limited Original Lull Pillow Warranty”) against certain product defects for period of time of one (1) years from the date of your purchase. In the event of a defect, we will repair the defect or replace the Original Lull Pillow (the “Pillow”) with a then current comparable model and size of pillow.
What is a limited warranty on a platform bed?
This limited Platform Bed Frame Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.
How long is the Lull Mattress Protector warranty?
Lull Ventures LLC ("Lull", “We”, “we”, “us”) provide the buyers of our product (“you”) with a limited warranty (“Limited Protector Warranty”) against certain product defects for period of time of one (1) year from the date of your purchase. In the event of a defect, we will repair the defect or replace the Lull Mattress Protector (the “Lull Protector”) with a then current comparable model and size of protector.
What are the exclusions from a limited mattress warranty?
Exclusions from the Limited Mattress Warranty include but are not limited to: Normal wear and tear. A normal increase in softness of the foam which does not affect the pressure-relieving qualities of the Mattress. Any improper use of the mattress.
What is a ll mattress warranty?
Lull Ventures LLC ("Lull", “We”, “we”, “us”) provide the buyers of a Lull Mattress (“you”) with a limited warranty (“Limited Mattress Warranty”) against certain product defects for the full period of the original owners ownership (“Lifetime”). In the event of a defect, at our sole discretion, we will repair the defect or replace it with a then current comparable model and size of mattress.
How to submit a claim to lull?
To submit a claim relating to a Defect, please email photographic evidence of the damage, proof of your purchase and a summary of your claim to support@lull.com with the subject line “Limited Mattress Warranty Claim.” Upon receipt of a claim, you will receive a response from us within 10 business days.
What is a limited metal bed frame warranty?
This limited Metal Bed Frame Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.
What is hybrid mattress?
A hybrid mattress combines foam with an innerspring coil system. Hybrid mattresses offer the pressure relief of foam mattresses with the support of traditional spring mattresses.
How long does it take for a Lull mattress to ship?
Your mattress ships fast and free in the contiguous US (Alaska and Hawaii for a small fee). Once your order is placed it typically ships in 1-4 business days and arrives with no-contact delivery. Don’t love it? Lull’s no hassle returns are free, too.
What is the APR for affirm?
Rates from 0-30% APR. Subject to credit check and approval. Estimated payment amount excludes taxes and shipping fees. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. See www.affirm.com/faqs for details.
Can you get a refund on a ll mattress?
During the 365 night trial period if you find that your Lull mattress is not to your liking, then we will refund you the full purchase price. We will even arrange for your mattress to be picked up at no additional charge.
Does affirm work with ll?
Lull has partnered with Affirm to offer an easy financing alternative for all Lull products. Pay in fixed monthly installments with no hidden fees. Simply select “Affirm” on the payment step at checkout.
Does the lull make you sleep better?
My sleep has improved since switching to the Lull, It truly makes you feel like you’re sleeping on a cloud. The only downside is I would much rather be in bed all day now. Thank you Lull
Can you use a ll mattress on an adjustable bed?
Yes, all Lull mattresses are compatible with most adjustable bed frames.
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The Original Premium Lull Mattress has been subjected to rigorous independent testing ensuring years of comfortable and restful sleep. And with Lull's Lifetime Warranty, you're always covered. Learn more about our warranty.
