Full Answer
What is the AllSaints return policy?
Return your online order to any AllSaints store that trades in the same currency for a refund via the original form of payment, exchange or gift card within 60 days (excluding global department stores, concessions, and physical outlets). Returned items must be in their original condition, and accompanied by a copy of your original invoice.
What is AllSaints’ price match policy?
If you buy an item in an AllSaints standalone store or online at www.allsaints.com, and we reduce that item in price within 28 days from the date of purchase, we will refund you the difference. Please note that all Outlet products are excluded from our price match policy and are not eligible for a price match refund.
Can I return an international order to All Saints?
INTERNATIONAL RETURNS ISSUES All international return postage costs are the responsibility of the customer, as AllSaints do not supply an international returns service. AllSaints cannot accept liability or open investigations for customers experiencing international return issues.
Where can I redeem my AllSaints gift cards?
9.1 AllSaints gift cards are available between the values of: $20 up to $2000, our gift cards can be redeemed online and in our stores and outlets that trade in the same currency as your gift card. You are able to redeem up to 6 gift cards per transaction across our websites, excluding our Mobile App.
What is AllSaints return policy?
Items purchased in an AllSaints store or AllSaints.com can be exchanged in any store (excluding outlets and concessions) trading in the same currency within 28 days. Online orders placed using Klarna can be returned to store for a refund via the original form of payment or exchange.
How do I return something to AllSaints?
RETURN IN STORE Return your online order to any AllSaints store that trades in the same currency for a refund via the original form of payment, exchange or gift card within 28 days (excluding global department stores, concessions and physical outlets).
How long does All Saints shipping take?
Expect to receive your order within 3 to 5 working days. Working days do not include weekends or public holidays. Outlying areas may take longer. Store sourced Items will be delivered separately within 5-10 working days, including Amazon and Amazon Prime orders.
Does AllSaints offer free shipping?
Amazon Prime membership entitles you to Free Next Day delivery on AllSaints.com to US Prime members on orders shipped to a US address with no minimum spend; as well as free returns. AllSaints will take care of fulfilling your order and you'll be charged on dispatch.
What is a store sourced item?
WHAT IS A STORE SOURCED ITEM? A store sourced item is a product which has been fulfilled from one of our stores as no longer available at our Distribution centre. Store sourced items will be delivered separately within 3-5 working days, including Amazon orders.
Can you return ASOS clothes without tags?
In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging and all tags and labels attached (e.g., shoes should be returned with the original shoe box).
Does All Saints ship to India?
ALL SAINTS Store Online – Buy ALL SAINTS products online in India.
Does AllSaints ship to Canada?
Shipping to Canada Orders delivered to Canada are shipped on Delivered Duty Paid basis. Therefore our customers are not liable for the tax and customs fees. AllSaints offer a Next Business Day and Standard shipping services for Canadian orders.
How long do All Saints vouchers last?
24 monthsThe gift card is valid for 24 months, which gives the lucky recipient plenty of time to observe the latest trends! How to use AllSaints Gift Card online?
Can next refund cards be used online?
You can redeem your refund cards at any Next stores. Unfortunately, a refund card cannot be used to purchase items online or as a payment method for a nextpay or next3step account. However, it is valid for 24 months from the date of issue.
How do I return something to John Lewis?
You can return your item at any John Lewis & Partners store, or you can arrange for your item to be collected from your home through myHermes with pre-paid postage stickers you can print off.
Does AllSaints ship to Canada?
Shipping to Canada Orders delivered to Canada are shipped on Delivered Duty Paid basis. Therefore our customers are not liable for the tax and customs fees. AllSaints offer a Next Business Day and Standard shipping services for Canadian orders.
When will AllSaints refund sales tax?
From 1 July 2018, if your order has been sent to Australia and you have paid AUD $1,000 or less for your basket, all sales taxes will be refunded. If your order has been sent to Australia and you have paid more than AUD $1,000 for your basket, customs duties and sales taxes are non-refundable through AllSaints.
Can I return my shoes in the UK?
For footwear returns, ensure footwear is returned in the original box. UK domestic orders will include a free returns label unless your order contains a fragrance product. European and International orders can be returned using any trackable postal service and you'll need to cover the postage costs yourself.
Can you return an online order to Klarna?
If you exchange your online purchase in store you fall under the store’s return policy for further exchanges. Your statutory rights are not affected. Online orders placed using Klarna can be returned to store for a refund via the original form of payment or exchange.