amazon renewed phone return policy

Full Answer

How do I request a refund or replacement from Amazon?

Select the item you want to return, and select an option from the Reason for return menu. Choose how to process your return. If applicable, select to issue a refund or replacement. For items sold from an Amazon seller, you'll see Submit return request. The Amazon seller reviews return requests before issuing a refund or replacement.

What is the return policy for Amazon products?

Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on Amazon.in.

What is the Amazon renewed guarantee for smartphones?

Find savings while also getting the benefits of shopping with Amazon. All Amazon Renewed smartphones come with a 90-day Amazon Renewed Guarantee at no extra cost to you. This means that if your Renewed product doesn’t work as expected, you’ll get a replacement or a refund.

How do I return a gift on Amazon?

To return a gift, see Return a Gift. Choose the order and select Return or Replace Items. Select the item you want to return, and select an option from the Reason for return menu. Choose how to process your return. If applicable, select to issue a refund or replacement. For items sold from an Amazon seller, you'll see Submit return request.

Are Amazon renewed products returnable?

Amazon Renewed products can be returned within 90 days of receipt of shipment (or within 1 year of receipt of a Renewed Premium product), and qualify for free return shipping.

What does it mean if a phone on Amazon is renewed?

Amazon Renewed is your trusted destination for pre-owned, refurbished, and open-box products. Products sold on Amazon Renewed are professionally inspected and tested to work and look like new by an Amazon qualified and performance-managed supplier.

Do Amazon renewed products have manufacturer warranty?

Products are backed by an Amazon Renewed Guarantee, a limited warranty which guarantees to the customer that the product should work as expected up to 90 days after purchase; otherwise, the customer is entitled to a free refund or replacement.

What is Amazon's renewed policy?

Amazon Renewed Guarantee Coverage If you are unsatisfied with your purchase, return the product within 90 days of receipt of your original purchase (or within 1 year of receipt of a Renewed Premium product) for a full refund or a replacement.

Is it worth buying renewed phones?

Refurbished smartphones are devices that were owned by someone else earlier. These smartphones come with a reseller warranty and are in perfect working condition with a few dents and scratches on the outer body. It is completely safe to buy these refurbished smartphones from a certified reseller.

What does Amazon do with returned cell phones?

According to Amazon's return policy, any cell phone could be returned within 30 days of receiving it. However, if you return it after 30 days, a 20% restocking fee is charged by Amazon.

Which is better renewed or refurbished?

Due to the expertise and the tooling used in the factory, usually certified refurbished product is the better purchase. In general, refurbished and renewed refer to the same thing. But Amazon's renewed means more things. It not only includes refurbished products, but also pre-owned and open-box products.

What does renewed mean for phones?

What is a renewed product? According to Amazon, a renewed product is a high-quality, like-new item that's either refurbished, preowned, or open-box. Pre-owned products have been owned by a previous customer but remain in fully functioning condition, even if they may have minor cosmetic issues, like scratches or dents.

Is renewed the same as refurbished?

In general, you can usually use the two words interchangeably. In a broad sense, there are no specific defining features between the two.

Can I return iPhone to Amazon?

Note: If you have purchased a Device under Try Risk Free promotion or Money back guarantee promotion on Amazon.in then your Devices will be eligible for return and refund within 15 (fifteen) days of the day you received the Device in open or closed box condition.

Is it good to buy renewed iPhone?

Provided you're buying from a reputable retailer, it's perfectly safe to buy a refurbished phone. Most refurbished phones come with a warranty so you should be protected if there's anything wrong with it. But it's always best to check if the device comes with a warranty before buying it.

Are Amazon renewed phones still waterproof?

No iphone is waterproof. They would be refurbished to Amazon's standards.

Is it good to buy renewed iPhone?

Provided you're buying from a reputable retailer, it's perfectly safe to buy a refurbished phone. Most refurbished phones come with a warranty so you should be protected if there's anything wrong with it. But it's always best to check if the device comes with a warranty before buying it.

What does it mean if your phone is renewed?

Amazon's "Renewed" devices are all pre-owned and are not Apple certified, but Amazon says they've been professionally "inspected, tested, and cleaned" by Amazon-qualified suppliers. Note that the iPhones come from various third-party suppliers and are not necessarily provided direct by Amazon.

Is Amazon renewed the same as refurbished?

When you see a product on Amazon that says “(Renewed)” in the product name, it means that product is either refurbished, pre-owned, or open-box, and that it has been inspected and tested to work and look like new.

Is it better to buy renewed or refurbished?

Due to the expertise and the tooling used in the factory, usually certified refurbished product is the better purchase. In general, refurbished and renewed refer to the same thing. But Amazon's renewed means more things. It not only includes refurbished products, but also pre-owned and open-box products.

Application

You must meet our product quality and the Amazon Renewed Guarantee to qualify as a seller of products in the Renewed program. To learn more and apply for participation, visit Grow your business by selling on Amazon Renewed.

Renewed referral fees

If your Selling on Amazon account is accepted in Amazon Renewed, an additional Renewed Program fee will be added to the fees described in the Selling on Amazon Fee Schedule. This additional fee applies only to Renewed product sales associated with your account and differs by category:

Catalog Requirements

Renewed sellers must comply with the following Renewed catalog requirements in addition to the Product detail page rules:

Listing Restrictions

All Renewed products must be capable of being repaired/refurbished and tested to look and work like new in accordance with our Global Quality Policy. Repair/refurbish capability means that products must have electrical or mechanical components that can be replaced or upgraded to new or like-new condition.

Pricing

Customers expect Renewed products to cost less than their New equivalents. Renewed products must be priced with a minimum 5% discount from the currently priced New ASIN equivalents on Amazon.

Product Quality Assurance

Renewed products must fully adhere to the Renewed Product Quality Policy and must be inspected, repaired (if applicable), cleaned, and tested to meet original manufacturer specifications. Amazon frequently assesses product quality through test buys and customer feedback.

How long does Amazon renew last?

Amazon Renewed comes with at least a 90-day guarantee on its products. That means if your device stops working or malfunctions, you’re entitled to a replacement or refund within 90 days of your receipt of the product.

What does "Amazon renewed" mean?

Amazon Renewed is a program that showcases refurbished, rebuilt and previously owned items. On the retailer’s website or app, if you see “Amazon Renewed” on a product’s page, it means: The device has been pre-owned or was a display model. The item comes with a guarantee from Amazon. The item has been inspected and tested by an Amazon employee ...

Does Amazon say everything will look perfect?

Amazon doesn’t say the items will look perfect, but any imperfections should be minimal. Test the device completely to make sure everything works properly. Check to see that all promised accessories are in the package. If you’re looking for another option for low-cost electronics, see what’s on sale at ClarkDeals.com.

Can I return luggage with locks?

You can also return the product for a full refund. Any luggage products with locks must be returned unlocked. Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

Is Amazon.in returnable?

Most items purchased from sellers listed on Amazon.in are returnable within the return window, except those that are explicitly identified as not returnable. General Returns Policy. Amazon Digital Devices. Movies, Music and Video Games.

Can I return a product marked as non returnable?

Products marked as "non-returnable" on the product detail page cannot be returned. Additional information is not required to return an eligible order unless otherwise noted in the category specific policy. Products may be eligible for replacement only if the same seller has the exact same item in stock.

Can I return a product purchased by an international customer?

If the replacement request is placed and the seller does not have the exact same product in stock, we will provide a refund. Products purchased by international customers are not eligible for returns. However, orders made by international customers are eligible for refunds.

Application

Renewed Referral Fees

• If your Selling on Amazon account is accepted in Amazon Renewed, an additional Renewed Program fee will be added to the fees described in the Selling on Amazon Fee Schedule. This additional fee applies only to Renewed product sales associated with your account and differs by category: 1. Renewed cell phone devices and unlocked cell phones will be c...

See more on sellercentral.amazon.com

Catalog Requirements

Listing Restrictions

The Amazon Renewed Guarantee

Pricing

Product Quality Assurance