Full Answer
What is J Jill’s return policy?
We’re happy when you’re happy. If you’re not completely satisfied with your J.Jill purchase, we’ll gladly accept eligible returns of unworn, unwashed, undamaged or defective merchandise within 90 days of the original purchase. If returned with the original receipt, you’ll receive an exchange, refund or credit for the original purchase price.
How do I return an order to JJill?
Visit the Order Status page in the Customer Service section on JJILL.COM. Click “initiate your return” to begin the return process. (Please know, exchanges cannot be made using this return method.)
How do I return an item I purchased without a receipt?
Without your order receipt, a merchandise credit will be issued for the current selling price of the item (s) you’re returning. Find a J.Jill store near you by calling 1.800.498.9960 or use our store locator. Please allow two billing cycles for refunds to appear on your credit card statement. Use the SmartPost return service label.
Does J ing have free return?
We currently do not offer exchanges. Please note a $7.99 return fee will be deducted from your total refund if refunded back to your original payment method for US orders. Only one return label allowed per order. （You can return multiple items in your order.）
What shipping company does Jing use?
For delivery throughout the US, we use USPS, UPS, and DHL as our primary couriers. The estimated delivery for metropolitan areas in U.S. is 9-12 business days.
What company is J ing?
J. ING (pronounced Jay-eeng)is an online fashion brand that sells women's apparel and accessories. They offer many on-trend styles for women's fashion.
Does Jing restock?
No, they do not.
Where is J ing based?
Location: City of Industry, California J. ING is a Los Angeles based contemporary women's clothing brand.
How long does it take to ship from Shenzhen China to USA?
Standard air freight between China and the US generally takes around 8-10 days.
Is J ing a Chinese brand?
Born and raised in China, Jing ventured to Canada when she was only 16 years old.
Is J ING Korean?
The jing is a large gong used in traditional Korean music, particularly in samul nori, pungmul, and daechwita to keep beat.
Does YesStyle use sweatshops?
YesStyle does not have any code of conduct for the brands it works with and their suppliers. It means that there is no evidence that these brands ensure fair wages and decent working conditions for their workers.
Does Jing ship to UK?
UK Standard Delivery Allow 3-5 Working Days Our DPD Courier service options are trackable. If you wish to track the delivery of your order please use the link and Tracking Number issued in your shipping confirmation email from JING.
Is Abercrombie fast fashion?
Abercrombie's Comeback However, Abercrombie is still considered a fast fashion brand. Fast fashion is often associated with retailers like Shein, H&M, and Zara. And the term represents a sector of the fashion industry that is defined by low-cost, trendy clothing, made unsustainably and often unethically.
Is Lulus fast fashion?
Lulus considers itself an affordable luxury brand, rather than a fast-fashion brand, as fast fashion and disposable fashion are widely considered one and the same.
Is ASOS a fast fashion brand?
ASOS is one of the leading fast fashion companies in the world. Why? Largely because they are a convenient quick-stop shopping experience. ASOS supplies a range of products from men's shorts to women's shoes, and they even have a lifestyle department.
Is Zara fast fashion?
Zara is one of the largest fast fashion giants on the planet, but how is it treating its workers, the environment, and animals in the supply chain? This article is based on the Zara rating published in February 2022.
How much is international shipping?
International shipping is a flat fee of $25 USD to Mexico and Canada (or free shipping for orders $249 USD and over), and Australia is $25 USD flat rate fee (or free shipping on orders $399 USD and over); all other international countries will be charged a $25 USD flat rate fee.
Can I change my order on Amazon?
Yes, your order can be changed or amended. The day of the order, you would need to call directly to our Customer Care at 1- (855) 553-8955 before our scheduled shipping time of 12 pm PST. We can help amend your order before it is shipped out.
Is Final Sale refundable?
All Final Sale items are non-refundable and non-exchangeable. Clothing or items that have been worn, washed, stained, missing their original labels and tags cannot be returned. Accessories, jewelry and intimates are NOT accepted for returns and are also Final Sale.
SHIPPING DELAYS DUE to COVID19
We are currently experiencing shipping delays due to COVID-19, but we’re working hard to get your orders to you. Please expect 1 - 5 business days for processing. Shipments are not picked up by carriers on Saturdays, Sundays, & National Holidays. Expect transit updates Monday-Friday.
Why Pre-order?
Want to look chic while saving the planet? Help reduce unnecessary waste by pre-ordering the latest looks! With no extra cost, you'll receive your orders ASAP and guilt free! *If you choose to pre-order, we won’t be able to cancel your items since they’ll be reserved.
Domestic
For delivery throughout the US, we use USPS, UPS, and DHL as our primary couriers. The estimated delivery for metropolitan areas in U.S. is 9-12 business days. Please note that the estimated delivery times are subject to delays and changes.
International
By placing an order with J.ING, you are responsible for any original shipping charges as well as all applicable custom and duty import taxes.
Trendy and Affordable
Great website, great quality clothing and affordable prices. The clothes are very trendy at a good price point. I've had great experiences buying from here
Hania Balck Hight Waist Shorts, I love this shorts!
I bought size S (my number is 82-68-92cm) and it’s bit snug but it hidden my belly very well. Simple style and nice material, goes well with any top.
Good shopping experience
I buy clothes many times from J.ING Most of them are very good quality and cute style. Some of them I don't like but I can return easily and free shipping fee. One time I have a order is delayed. The customer service is very nice and offer $20 gift card to me. Overall it's good experience to go shopping clothes on J.ING.
Very satisfied
I just received my third purchase from J.ING. I was waiting to get it to write a review.
Reasonable Price and Good Quality Items
I have been buying from Jing for over a year now. They have low cost and high fashion items which has great quality. Shipment usually takes 1-2 months (it is longer than usual) but they usually arrive. If you have missing shipment they will reship you without question but just need to ping reps via chat groups.
Product
Product: Amore Black Button-Up Cardigan Order Number: 187440 Title: Warm and cozy Rating: 4 Author: Fang w. The cardigan is warm and cozy. It is very soft and a little cropped look. You can wear it with high waist jeans or skirt.
Beyond expectation and became my Go-to shop
Everytime I receive their product, I'm so impressed,the weight, the material,the design and cut, everything is beyond expectation and I can confidently say this is the best online clothing brand I've purchased from. I've tried Shein, Pretty Little Thing and never really wear their things at all cause of the cheap quality.
Cancellation
- It may be possible to cancel an order within 5 hours of it being placed. Please email us at customercare@jingus.com to request a cancellation. JING makes NO guarantee that we will be able to cancel your order. You can manage and track the order you placed online by contacting t…
Return Conditions
- We will not refund any items that are worn, damaged, stained, scented, washed, or altered in any way. All items must have tags.
- We will not refund any Final Sale, Accessories, life style, lingerie or Intimate items (bras, panties, socks, yoga mats).
- We will not refund any items that are sent back without filing a return request (fill out the retu…
- We will not refund any items that are worn, damaged, stained, scented, washed, or altered in any way. All items must have tags.
- We will not refund any Final Sale, Accessories, life style, lingerie or Intimate items (bras, panties, socks, yoga mats).
- We will not refund any items that are sent back without filing a return request (fill out the return request by clicking on "start your return" button above).
- For our Activewear and Sleepwear collections, we ask you to keep undergarments on when trying on your lovely, new purchase.
Defective Product
- If you have quality issue to report, you can contact our customer care team within 5 business days of receiving your product hereand we will assist you with the return and refund process.
Responsibility
- Returned items are the responsibility of the customer until we receive them. Please make sure they're packed properly so as to avoid any damage in transit.
- As the parcel remains your responsibility until it arrives, be sure to get proof of postage in case you need to contact us about your return. We are not responsible for any items that are returned...
- Returned items are the responsibility of the customer until we receive them. Please make sure they're packed properly so as to avoid any damage in transit.
- As the parcel remains your responsibility until it arrives, be sure to get proof of postage in case you need to contact us about your return. We are not responsible for any items that are returned...
- We are not able to refund any tax or duty charged by customs border office.
Self Return Instruction
- If you choose self return, you will need to find your preferred shipping carrier at your own cost, please return your item(s) along with a printed copy of your return submission email / order confirmation email to the following address: J.ING Limited, Inc ATTN: Return Dept. 1311 John Reed Ct City of Industry, CA 91745 United States The Harmonized Tariff Schedule (HTS) code in…
International Orders Return
- Due to international orders return might result in additional duties and taxes, please contact customercare@jingus.com for further assistance. 1. International customers shall be responsible for the shipping cost, any duty and tax. 2. We do NOT offer exchanges for any orders placed internationally. 3. We are not able to refund any tax or duty charged by customs border office. Fe…