Returns:
- Returns are accepted up to 30 days after item has been received.
- Orders shipped LTL/Freight only have a 10-day return period. ...
- All returns are subject to a 15% restocking fee. ...
- Buyer is responsible for scheduling and paying for return shipping.
- Product must be unused with all original parts/packaging.
Full Answer
Can I return an item purchased at American freight?
Items purchased at American Freight - Appliance • Furniture • Mattress Stores (the former Sears Outlet locations) are not eligible for return, refund, or exchange after pick-up, delivery, or installation has been completed. ALL SALES ARE FINAL, except as provided in this policy or otherwise required by applicable law.
How long does it take for American freight to deliver?
Local Delivery – An American Freight customer service representative will call you on the next business day to schedule your delivery. You will receive email notification when your order is out for delivery. National Delivery – Your item may take up to 10 days to reach your local delivery hub.
What is the status of my American freight order?
When you place an order on AmericanFreight.com, you will receive a confirmation email with further information about the status of your items. There are several different fulfillment processes depending on how you have chosen to receive your order: Store Pickup – You will receive an email when your entire order is ready to be picked up in store.
Does American freight offer courtesy loading assistance?
American Freight Stores, LLC recommends that customers utilize delivery services, which minimize the risk of property damage and personal injuries. Due to the personal injury and property damage risks, courtesy loading assistance is limited to only the act of assisting the customer with placing purchased merchandise in their vehicle.
How long does a refund from American Freight take?
If you paid for your purchase in cash or check, these refunds will be issued only via corporate check. The processing and mailing can take up to thirty (30) days. If your layaway has been paid in full and you have not received your merchandise within four weeks of your final payment, you are entitled to a full refund.
Who bought American freight?
Franchise GroupThe company was acquired by Franchise Group for US$450M on February 14, 2020, and combined with the former Sears Outlets under the brand American Freight Furniture, Mattress, Appliance.
Did American Freight buy out Sears?
Exciting news! Sears Outlet and American Freight have joined forces to become American Freight – Furniture, Mattress, and Appliance. We're bringing you the widest assortment of quality furniture, mattresses, and home appliances at low prices every day! You can shop us online or at one of our 300+ stores nationwide.
What trucking company did FedEx buy?
TNT ExpressFedEx Corp. acquires TNT Express, one of the world's largest express delivery companies, for €4.4 billion. Each day, TNT Express delivers nearly one million consignments of documents, parcels and freight through its road and air delivery services in Europe, the Middle East, Africa, Asia-Pacific and the Americas.
Was FedEx Freight bought out?
UPS bought Overnite Transportation for $1.3 billion in 2005. That followed FedEx expanding into the LTL business in 2002 with the purchase of Viking Freight and American Freightways, which both became the FedEx Freight brand.
What is Sears called now?
For Sears (the Roebuck name was banished some time ago though it still appears on some ancient signage), there is no such plan. The company, now under the corporate entity known as Transformco and including what's left of Kmart, still remains under the ownership and leadership (so to speak) of Edward Lampert.
Who owns Sears now?
TransformcoSears HoldingsSears/Parent organizationsIt was the 20th-largest retailing company in the United States in 2015. It filed for Chapter 11 bankruptcy on October 15, 2018, and sold its assets to ESL Investments in 2019. The new owner moved Sears assets to its newly formed subsidiary Transform Holdco LLC and after that, Sears Holdings Corporation was closed.
Who bought Sears outlet?
Franchise GroupThe company had four subsidiary store formats: Sears Hometown, Sears Outlet, Sears Hardware and Appliance, and Sears Home Appliance Showrooms....Sears Hometown and Outlet Stores.TypePublicFateSears Outlet acquired by Franchise Group with the rest of the company acquired by Transform Holdco.HeadquartersHoffman Estates, Illinois10 more rows
Who bought Sears outlet?
Franchise GroupThe company had four subsidiary store formats: Sears Hometown, Sears Outlet, Sears Hardware and Appliance, and Sears Home Appliance Showrooms....Sears Hometown and Outlet Stores.TypePublicFateSears Outlet acquired by Franchise Group with the rest of the company acquired by Transform Holdco.HeadquartersHoffman Estates, Illinois10 more rows
Who is the CEO of American Freight?
Will Powell -Will Powell - Chief Executive Officer and President - American Freight Furniture and Mattress | LinkedIn.
How many locations does American Freight have?
The enhanced American Freight leverages the strong legacies of the founding organizations to deliver consumers a one-stop-shop for quality furniture, mattresses and appliances at everyday low prices in over 350 locations, and now in 40 states and Puerto Rico.
How is American freight acquired?
American Freight merchandise is acquired directly through closeouts, overstock sell-offs, and other discounted dispersals, and is sold while supplies last. Quantities may be limited and are available at a first come, first served basis, but the prices are always low. Category: American Freight FAQ’s. Permalink.
How long does it take for American freight to process a claim?
From there, American Freight will complete the necessary steps to file your claim on your behalf with the manufacturer. Claims can take up to 60 days to be evaluated by the manufacturer. After the decision has been made by the manufacturer, the store is then contacted with the results.
How long does it take to get a layaway refund?
The processing and mailing can take up to thirty (30) days. If your layaway has been paid in full and you have not received your merchandise within four weeks of your final payment, you are entitled to a full refund. State laws may vary – see your local store for details. Category: Payment Policy & Warranty Questions.
How to make a warranty claim for furniture?
If a customer needs to make a warranty claim within the first year of ownership, the first step is to contact the store you purchased from directly. Step two is to take photos of the broken furniture. From there, American Freight will complete the necessary steps to file your claim on your behalf with the manufacturer.
What is an out of box item?
All of our Out of Box items are one-of-a-kind, discontinued, or scratched and dented merchandise. A manufacturer’s product warranty, if any, would still apply. Out of Box merchandise is always American Freight Certified which means it has undergone rigorous testing, repairs, part replacement, and cleaning.
When do you call to report a broken furniture?
Customers must call immediately after delivery or pick-up to report broken or damaged furniture so replacement can be made as soon as possible.
Can I order American freight online?
Yes, you can purchase the items you would like for your home on our website. We currently do not have any phone ordering options available. To make a purchase, you’ll need to visit your local store or order online. Category: American Freight FAQ’s.
How long does it take for American Standard to return merchandise?
Return Policy. American Standard will accept for return merchandise purchased at Americanstandard-us.com, up to 30days after the date of purchase.
How long does it take to report a damaged item to American Standard?
Damaged or missing items must be reported within 14 days of receiving your product in order to ensure proper credit. To report damage or missing items in your order please call American Standard (800-442-1902)
Stock Items
We strive to do everything right the first time and hope that you love your purchase. To initiate a return, contact customer service by filling out our form on our contact page, and they will provide instructions for returning your merchandise. Please note that you will be charged a 15% restocking fee for all returns or exchanges.
Direct Ship Items
Orders that have been shipped cannot be canceled or returned until you have the merchandise. To initiate a return, contact customer service by filling out our form on our contact page, and they will provide instructions for returning your merchandise. Please include your original sales order number when contacting Internet Sales Support.
