Product returns between:
- 60 days - 90 days the restocking fee is 15% of the purchase price
- 91 days - 6 months the restocking fee is 25% of the purchase price
- 6 months - 1 year the restocking fee is 35% of the purchase price
- No product returns are accepted after 1 year from the date of purchase.
Full Answer
How do I return a product from Vitamix?
Before returning any Commercial product, please contact our customer service department at 1-800-4DRINK4. Vitamix is not responsible for items returned without authorization. Goods may not be returned without a return authorization (RA) number from Vitamix.
What is the return policy for a Vitamix blender?
Vitamix will pay standard shipping costs on the return of a Blender for warranty service and repair and for return shipment of the blender to you after the warranty repair or replacement. Purchaser is responsible for the costs of special shipping requests.
Can I try Vitamix for free for 30 days?
We are so certain that you will see the value and benefits of using your Vitamix each day that we are happy to offer a risk-free, 30-day, in-home trial. If you are not completely satisfied and don't find Vitamix to meet your expectations, simply return it within 30 days for a full refund - we will even pay for return shipping.
What is the restocking charge for my Vitamix machine?
The restocking charge will be reduced to 10% if a replacement unit is ordered at time of return. Please contact the local dealer or retailer where you purchased your Vitamix machine for its return policy details.
Can you return a used Vitamix?
In order for merchandise to be returned, it must be new/unused and should be in the original carton and unopened. Absolutely no returns will be accepted after 120 days of ship date.
Can I return my old Vitamix to Costco?
With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return.
Is there a lifetime warranty on Vitamix?
The 7-year Vitamix warranty comes standard on most new Vitamix models. There's no extra charge. In fact, 7 years is the industry standard, if you compare to Blendtec. The 7-year warranty from Vitamix makes a bold statement.
Can I return a Vitamix blender to Vitamix for repair?
If, in Vitamix's sole discretion, the failed Blender or component part of the Blender cannot be repaired, Vitamix will elect to either (A) replace the Blender free of charge or (B) refund the full purchase price to the owner, unless Vitamix receives prior written notice of the owner's preference.
Can you trade in a Vitamix?
Yes. Vitamix is happy to help you trade your existing Vitamix machine for a current model through our Trade-In Program.
Can I return an item to Costco after 2 years?
Costco is known for having a very generous return policy. Members can return almost any product at any time if they are not satisfied with it. Some members, however, may see this as an opportunity to return worn or used items several years after buying them.
Which is better ninja or Vitamix?
The Vitamix 5200 is much better than the Ninja Foodi Cold & Hot Blender. The Vitamix's motor is more powerful, and it can handle smaller particles to create smoother nut butter and smoothies. It also has a better build quality. However, the Ninja has a built-in heating element to make hot foods and is easier to clean.
How often should I replace my Vitamix blade?
weeklyDo I need to replace my blade assembly? Blade assemblies are a wear item and require periodic replacement based on use. Vitamix® recommends inspecting blade assemblies weekly according to the Blender Care & Maintenance Guide instructions below.
Why does my Vitamix smell like burning?
Why does my Vitamix machine smell like it's burning? Although all motors are tested at the Vitamix factory, heavy use will cause further curing of the motor windings in new machines. This curing gives off a burning smell and is typical for wound motors. This smell will quickly dissipate after a few heavy uses.
How long should my Vitamix last?
Vitamix machines already last forever Infinitely, actually. But Vitamix machines do last many years. Often far past their warranty.
Do Vitamix blenders wear out?
If there's any dings or scratches, or if they're worn down, it's probably time to change your blade. Other things that you can check are inside to see if there are any dings or dents on the blade itself. If your blender is having a hard time blending basic ingredients, that's probably a good time to change your blade.
How do I send Vitamix for repair?
Vitamix is known for making high-powered blenders that last for years....How to Get a Blender Repair from VitamixCall 800-848-2649 or send an email and be ready to tell the rep your serial number and what's wrong with the product.If your blender is under warranty, they'll send you a shipping label.More items...
What items Cannot be returned to Costco?
14 Items You Can't Return to Costco Even with a MembershipTelevisions. If you're in the market for a new television, Costco has you covered. ... Household appliances. ... Drones. ... Computers. ... Cellphones. ... Jewelry. ... Cigarettes and alcohol. ... Tires.More items...•
Can I return an opened item to Costco?
Yes. You can return produce, food (opened or unopened), and anything else you'd put in your mouth, to your local Costco.
Can I return electronics to Costco after 90 days?
Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise) for Televisions, Projectors, Major Appliances (refrigerators above 10 cu.
How long should a Vitamix blender last?
Durability - Backed by 5-10 Year Full Warranties | Vitamix.
Does Vitamix Give Full Refunds?
Vitamix gives full refunds within the first 30 days of the free at-home trial. After that, there are deductions/credits for restocking fees.
Can I Return a Vitamix Product After Use?
Yes, home customers can return a used Vitamix blender within 30 days of purchase for a full refund. Business customers cannot return used products...
How Long do Vitamix Refunds Take?
Refunds can take anywhere between two to four weeks to show up on the original payment method.
How long does Vitamix take to return?
If you are not completely satisfied with the performance of your Vitamix machine, simply return it within 30 days for a full refund—Vitamix will even pay for return shipping if you are in the U.S. or Canada. Vitamix stands behind its products, and our commitment to your satisfaction is our top priority. If you purchased your machine from a retailer, please contact the store for the details of its return policy.
Does Vitamix have free shipping?
If you are a U.S. or Canadian customer, you will receive free return shipping as part of the Vitamix® 30-day trial. Contact Customer Service for a pre-paid return shipping label and Return Authorization Number.
What is Vitamix overload protection?
The Vitamix motor is designed with Automatic Overload Protection to protect itself from overheating. If the motor overheats:
Why does my Vitamix motor smell?
In addition, the Vitamix motor is designed with Automatic Overload Protection to protect itself from overheating. If the motor should overheat, it may emit a burning smell.
Does Vitamix have a burning smell?
This curing gives off a burning smell and is typical for wound motors. This smell will quickly dissipate after a few heavy uses. In addition, the Vitamix motor is designed with Automatic Overload Protection ...
Can I get a replacement owner's manual?
Open Can I get a replacement copy of my owner's manual? Depending on the model you own, you may be able to download a copy of your owner's manual. Some owner's manuals are available for download. If your manual is not available online, please contact customer service to request a copy.
Do Vitamix blender blades need to be sharpened?
The blades in Vitamix containers never need to be sharpened. They are hammermill blades designed to pulverize, not slice. If you feel your blend quality has changed, there could be a different problem with your machine. Please contact customer service .
How long does it take Vitamix to accept a return?
You will be deemed to have accepted the returned product “as is” upon delivery unless you notify Vitamix of any problem, including shipment damage, within 48 hours of delivery.
What is the phone number for Vitamix?
In the event that you need service or repair, please call Vitamix Customer Service at 1.800.848.2649 or 1.440.235.4840. You will be asked to provide a date of purchase and proof of purchase for any blender that has not been registered with Vitamix.
Does Vitamix have a warranty?
However, registering your purchase will allow Vitamix to better serve you with any of your customer service needs. Who Can Seek Warranty Coverage. This Warranty is extended by Vitamix to the owner of this Blender for personal household use only. This Warranty does not apply to products used for commercial, rental or re-sale purposes.
Does Blender warranty cover cosmetic changes?
This Warranty does not cover cosmetic changes that do not affect performance, such as discoloration or the effects of the use of abrasives or cleaners or food build up. This Warranty is only valid if the Blender is used and maintained in accordance with the instructions, warnings and safeguards contained in the owner’s manual.
Does Vitamix pay for shipping?
Vitamix will pay standard shipping costs on the return of a Blender for warranty service and repair and for return shipment of the blender to you after the warranty repair or replacement. Purchaser is responsible for the costs of special shipping requests.
How long is Vitamix warranty?
7 Year Warranty. Product Registration. Vita-Mix Corporation ("Vitamix") strongly encourages you to register your purchase by completing and returning the product registration card that came with this Machine. You can register online at www.vitamix.com/warranty; or by calling our customer service department at 1-800-848-2649.
Does the warranty cover cosmetic changes?
This Warranty does not cover cosmetic changes that do not affect performance, such as discoloration or the effects of the use of abrasives or cleaners or food build up. This Warranty is only valid if the Machine is used and maintained in accordance with the instructions, warnings and safeguards contained in the owner's manual.
Does Vitamix pay for shipping?
Vitamix will pay standard shipping costs on the return of a Machine or component part for warranty service and repair and for return shipment of the product to you after the warranty repair or replacement. Purchaser is responsible for the costs of special shipping requests.
