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How long do you have to return a phone to Asurion?
10-15 daysYou'll also have to send us your old or damaged device within 10-15 days—depending on your contractual agreement—after receiving a replacement so you're not charged additional fees.
Can you get a refund from Asurion?
Can I cancel my plan? You may cancel your plan anytime (with a full refund if canceled within the first 30 days). After 30 days of coverage, you will receive a prorated refund.
Can you return an Asurion phone?
So, you've just received your replacement device from Asurion and are wondering, do I have to send back my damaged phone? The answer: yes. When you receive your replacement device, you are required to return your damaged device with the prepaid shipping mailer that comes with the replacement.
How much does Asurion charge for not returning phone?
If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.
Can I sue Asurion?
If you have received poor service after purchasing an insurance plan from Asurion, you can take them to small claims court. In order to file a claim against Asurion, you must first prove that the company agreed to repair or replace your device within one year of purchase but refused to live up to its promises.
Is Asurion a good company?
Is Asurion a good company to work for? Asurion has an overall rating of 3.5 Average Rating out of 5, based on over 104 Asurion Review Ratings left anonymously by Asurion employees, which is 10% lower than the average rating for all companies on CareerBliss. 81% of employees would recommend working at Asurion.
Do I have to return my damaged phone to Assurant?
If you don't return your damaged device to Assurant within 10 days from the date you receive your replacement, you'll be charged an unrecovered device/equipment fee equal to the retail price of the replacement device plus applicable shipping costs.
How do I get a free replacement phone from Asurion?
To file a warranty claim with Asurion via phone, call (888) 881-2622. Describe the issue you're having with your phone and request a phone replacement if you wish.
How many times can I claim phone insurance?
Cell phone protection plans by carrier Customers are typically limited to two claims in a 12-month period.
How do I cancel my Asurion Protection Plan?
Asurion states that you can cancel Asurion Home+ at any time. All you need to do is call 844-529-2692. Once you've successfully canceled, you should receive a prorated refund of your monthly fee. It's important to note that any claims you need to make for a product must be made within 30 days of cancellation.
Does Amazon refund warranty?
Products on Amazon Renewed are backed by the Amazon Renewed Guarantee where specifically mentioned on the product detail page. With this guarantee, you are eligible for a replacement or refund within 90 days of receiving the product (or within 1 year of receipt of a Renewed Premium product) if you are not satisfied.
What is a protection plan on Amazon?
The Amazon Expert Protection Plan covers your products from accidental damage from day one after the effective date, since this type of damage is not covered by a manufacturer's warranty.
How do I find my Amazon protection plan?
All plans are sent to the email address you use for Amazon.The email you receive includes your plan contract (Terms & Conditions)The email subject line is: “Amazon.com Order - Here is your Allstate Protection Plan” - check your SPAM folder if you cannot find it.You will not receive a physical copy of your plan.
A plan that protects your home tech
From tablets to game consoles, the devices we love aren’t cheap. With an Asurion Home+ protection plan, we’ll cover all your favorite home tech, no matter when or where you bought it, for less than $1 a day.
A plan for the appliances you need most
Dealing with a broken appliance isn’t easy—that’s why we offer fast, reliable coverage and access to local, trusted experts with Asurion Appliance+. You’ll get repairs in days, not weeks, so your appliances work when you need them to.
Asurion Experts can fix your tech anywhere
When tech breaks, we fix it. Just stop by one of our 700+ uBreakiFix® by Asurion stores, and our certified experts will take it from there. Can’t come in? We’ll come to you.
Trusted by millions for a reason
Asurion has more than 300 million customers worldwide and an average 4.8-star rating, so you can rest easy knowing your devices are in good hands. Just read our reviews.
File your claim online
You’ll need to provide your carrier, your device make and model, a description of what happened, a billing and shipping address, and a method of payment for the deductible. After you submit the device claim, you should receive an email with shipping and tracking information for your replacement device.
Track your claim
Once you’ve started a claim, you can Check Your Claim Status Online, 24 hours a day—because it’s nice to know that the wheels are turning and that your replacement phone is on its way.
Canceling a claim
Now, let’s say you report a lost phone, and then, oops, there it is, between the couch cushions. You may be able to cancel your claim by contacting Asurion with your claim ID or the wireless number associated with the device. Canceling a claim will depend on the terms and conditions of the policy you purchased.
What is a brochure in terms and conditions?
Terms and conditions were made available to you at the time of sale. If purchased in store, your brochure contains your product coverage details and terms. For online purchases, you received an email containing your program terms. Sample coverage can be found in the terms and conditions.
How long do you have to bring receipt to a health insurance store?
Within 30 days, please bring your receipt to the store where you purchased your plan. If it has been more than 30 days since you purchased the plan, you'll need to send us a written request that includes a copy of your receipt and the plan's terms and conditions.
How long does it take to fix a device?
We fix most devices within two business days.
Does Asurion have warranty?
Warranty coverage from Asurion is available at most major retailers. Ask your local retailer about an Asurion product protection plan the next time you purchase electronics or appliances. Features vary by program. Check your terms and conditions for full coverage details.