Does THE OUTNET have free returns?
To ensure your return is covered by our complimentary returns policy, please send it back from the same destination it was delivered to.
How long does THE OUTNET return take?
Your item(s) should be sent back to us within 28 days of receiving you order. Returns outside this timeframe may be accepted at the discretion of THE OUTNET and may only be refunded as a store credit.
Where is THE OUTNET warehouse?
LocationsCountryCityAddressUnited KingdomLondonAriel Way, White City HQUnited StatesClifton125 Delawanna Ave
Is THE OUTNET a real website?
Yes, The Outnet is 100% legit. They do not sell fake merchandise, and they only source from the best brands from around the globe. Check their website every week for new arrivals, special brand sales, etc.
Is the outnet part of Net a Porter?
THE OUTNET is part of YOOX NET-A-PORTER.
How long does the outnet take to ship?
We aim to send your order within 48 hours (excluding weekends) once we've accepted it. During Clearance and busier times, it can take slightly longer. Stay tuned for an email as soon as it has left us with tracking details.
What is the difference between YOOX and outnet?
While Yoox sells a lot of ultra luxury product, in volume terms, that's outweighed by the middle and lower-priced product it also offers. The Outnet by contrast is very much the upscale outlet sister of Net-a-Porter with its feet very firmly in the luxe camp. And that profile isn't just about the product it sells.
Is FarFetch a legit website?
Legit and Safe In the sea of e-commerce platforms, it can be challenging to choose one that you can trust. FarFetch is a legitimate choice. Its partners are trustworthy, and it also has a good return policy.
Do LYST sell authentic items?
Lyst is the definitive fashion shopping platform, used by millions of shoppers globally. As a search platform, we don't stock or commercialise items, but our website and app will help you find what you're looking for. Please be assured that all items on Lyst are authentic.
Where does THE OUTNET get clothes from?
The Outnet.com's merchandise previously came from sister site Net-a-porter, but nowadays 90% of its stock is sourced directly from designers. The site currently carries over 350 brands from brands including Alexander Wang, Maje and Zimmermann.
Is outnet an outlet?
THE OUTNET | Discount Designer Fashion Outlet - Deals up to 70% Off.
How do I refer a friend to outnet?
Refer A Friend Promotion In order to receive your promotion code, your friend (the referred) must make their first order with www.theoutnet.com. 14 days after your friend completes their purchase, you will receive a unique promotion code. Enter the promotion code at checkout for discount to be applied.
How do I return via UPS?
Get It to UPSWe can come to you (for an additional fee) Schedule a pickup.Drop it off at a UPS location. Be sure to bring your identification.Hand the labeled package to your friendly neighborhood driver.
How do I cancel an outnet order?
Email customercare@theoutnet.com or call +1 888 9 688638.
How do I contact outnet?
(888) 968-8638TheOutnet / Customer service
How do I return something to yoox?
Here's how:Fill out the Return Form.Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.Use the pre-paid UPS Return Label included in your order and leave the package at a UPS drop-off location.
How long do you have to return a product after you withdraw from a sale?
Once you have exercised your right to withdraw from the sale contract, you must return the products to the Vendor without undue delay and in any event not later than fourteen (14) days after the day on which you notified the Vendor of your decision to withdraw.
How to refund a credit card?
The time period for processing refunds depends on the form of payment originally used and in line with the following: 1 Purchase by credit/debit card: refund time will depend on the card company, but will normally take place within two billing cycles. The credit's value date will be the same as the original debit. You will not, therefore, suffer any losses in terms of bank interest. 2 Payment by PayPal: refunds will be credited to your PayPal account and will be visible immediately. The actual reimbursement of the credit card associated with your PayPal account will depend on the company that issued the card.
How long does it take to withdraw from a contract?
You can exercise your right to withdraw from a contract between you and the Vendor within fourteen (14) days from the date on which you place your order with us or the date on which you (or someone you nominate) receives the relevant product (s) and returns the order to us (see section 2 below) by using one of the following methods:
Can a vendor reduce a refund?
The Vendor may reduce your refund to reflect such decrease in value, up to the total amount you paid for the relevant product (s). For example the Vendor may make a reduction in the following circumstances: the product (s) have been used, worn, damaged or washed; the designer tag and/or protective seal attached to the product (s) ...
How To Exchange Or Return
If your purchase is not quite what you're looking for, you've got 28 days from when you receive your order to have your items sent back to us for an exchange or refund.
Alternate Return Methods
We recommend that you return items to us via our shipping carriers so that they are protected and insured during delivery. However, you can return your order by any secure means. If you are using an alternative returns option, please notify Customer Care. Our returns address is:
Receiving a Refund
You can choose to receive your refund either as store credit to your account on THE OUTNET or back to the original payment method. Your refund will exclude the initial delivery cost.
Our Policy
All products must be returned in a new and unused state, in perfect condition, with all protective materials in place and THE OUTNET and designer tags attached to them (if applicable). This also includes all packaging, accessories and authenticity cards/dust bags.
Amazon and eBay Returns
If you completed your purchase from The iOutlet on Amazon or eBay, please make sure you complete your return from these websites. Your order emails and account area will have full details on how to make a return quickly and easily.
Website Returns
If you purchased directly from our website, please Request A Returns Number below before sending your parcel.
Trust our customers, not just us
"Brilliant service, Ihave no hesitation in recommending this company,recently bought an iphone 6 (grade b) it arrived on time and was immaculate!! "
Rückgaberecht
- Sie können Ihr Widerrufsrecht vom Vertrag zwischen Ihnen und der Verkäuferin innerhalb von vierzehn (14) Tagen von dem Tag, an dem Sie die Bestellung bei uns getätigt haben oder ab dem Tag, an dem Sie (oder jemand, den Sie benennen) die entsprechenden Artikel erhalten haben und die Bestellung zu uns zurückschicken (Vergleichen Sie mit Abschnitt 2 u...
Verfahrensweise Der Rückgabe An Den Verkäufer
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Erstattungsfristen und Verfahrensweisen
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Umtausch
- Sie können Ihren Einkauf je nach Verfügbarkeit gegen eine andere Größe umtauschen. Wenn Sie Ihren Umtausch anmelden, werden die verfügbaren Optionen aufgelistet. Die Umtauschgröße wird dann reserviert, bis die Rückgabe der Bestellung erhalten und abgewickelt wurde. Sollte der oder die von Ihnen zurückgegebenen Artikel mit den in der Rückgaberichtlinie erläuterten Bedingunge…