For United States shipments, we will accept returns within 30 days of Packing List date. For International Shipments, we will accept returns within 60 days of Invoice date. Montbell America will only accept unused product (s) in its original condition with the hangtags still attached.
Full Answer
Can I return a closeout item to a montbell store?
Bags Footwear *Closeout purchases can be exchanged for product(s) of equal or greater value but cannot be returned for refund. Product Search Sign In Sign In ID * Password * Forget your ID and Password? Sign In I am a member, but I have not set a password yet. I am not a Montbell Club member. View Cart 0items in cart Cart About Us Montbell Stores
What is the return policy for insulated jackets gear?
Insulated Jackets Gear Sleeping Bags Bags Footwear *Closeout purchases can be exchanged for product(s) of equal or greater value but cannot be returned for refund.
Is the montbell Denver&Boulder store looking for employees?
The Montbell Denver & Boulder Store is currently looking for people to join the team! Denver Store Boulder Store 05/21/2021(EST) Product Articles Did you know we have articles and guides that help explain Montbell products? Check out our Special Contentsection for info on product categories like: Synthetic Insulation Wind Shells Baselayers
Why choose montbell America?
Montbell America - Light & Fast® Outdoor Clothing and Equipment Montbell focuses on "Light & Fast™" and does so without compromising on quality, durability or function. The definition of what is functional can be very broad.
Is montbell a Japanese company?
Montbell Co. Ltd. was established in Osaka, Japan, on August 1,1975. Our goal has been to produce high quality outdoor equipment.
Who owns montbell?
Isamu TatsunoThe story of MontBell is the story of its founder and CEO, Isamu Tatsuno. Born in 1947 in Osaka, Japan, Tatsuno spent much of his youth dedicated to becoming a mountaineer.
Where is montbell based?
Montbell America, Inc was established in 2003 and Montbell Suisse SA was established in 2005. Montbell America headquarters is located in Boulder with one retail location in Boulder and one retail location in Denver.
Where are montbell products made?
OsakaThe craftsmanship of mont-bell モンベルのHow It's Made The home of Japan's leading outdoor product brand, mont-bell, is in Nishi-ku, Osaka.
Payment Information
Paypal, Bank Wire Transfers, and any other payment methods are not available at this time.
Sales Tax
Montbell.us collects and remits sales tax in all applicable states. If the destination state imposes a sales tax we will collect and remit as instructed by the government.
Shipping Notifications
For each shipment, an E-mail with parcel tracking numbers will be sent either from Montbell or the Shipping company.
Free Shipping
Free Ground Shipping on all orders over $50 within the contiguous United States.
Cancellations
Once you proceed to checkout, your order will be processed within 1-2 business days.
Gift Bag & Message Card
Add that extra something with a MontBell gift bag! Each gift bag is $3.00.
Shipping Notifications
For each shipment, an E-mail with parcel tracking numbers will be sent either from Montbell or the Shipping company.
How long does it take to return a product to a courier?
Once you have exercised your right of return in accordance with the procedures set forth below, the products to be returned must be handed over to the courier in one single shipment within twenty (20) days of from the day you receive the products. 1. Return Conditions. The products are not damaged.
How long does it take to return a product purchased on the website?
You have the right to return products purchased on the Website due to an error on our part or because product (s) are damaged or defective, provided that you notify the Vendor within twenty (20) days of receipt of the product (s), by completing and submitting a Return Form through the Customer Service area of the Website.
Can you return a product that was opened after delivery?
The products are not damaged. You cannot return customized or personalized products, or sealed items that were opened after delivery and that cannot be returned due to health or hygiene reasons (e.g., cosmetics). Final sales items, swimwear, undergarments, and jewelry cannot be returned.