Can I return ATT phone after 30 days?
You can exchange a phone or device one time within 30 days of the shipment date. A restocking fee of up to $55 for devices, not including tablets or iPads, may apply except where prohibited. A restocking fee of 10% of the sales price applies to tablets and accessories over $100, except where prohibited.
Does AT&T have a return policy?
AT&T Returns If the phone or device you purchased does not meet your expectations, return it by mail within 14 days from the date the equipment was shipped. Refunds are applied using the original payment method. Any rebate associated with returned equipment is voided.
How long do I have to return my ATT trade-in?
Trade-in device must be mailed to us within 14 days. Take Home, Trade Later Program - You have 30 days to return the device to the nearest USPS. If you submitted a Trade-In online, you may receive an envelope and not a box. It can take 3 billing cycles before credit is applied to your bill.
What is AT&T buyer's remorse?
Cancel service or return/exchange equipment (cellphones, iPads, data cards) for a full refund, less any applicable restocking fee, within 30 days of ship date.
How can I avoid AT&T restocking fee?
If you placed your order online and picked up in store, you must return to a company-owned retail store in order to have the restocking fee waived. Waiver of fee subject to change. To return phones purchased on att.com, you can visit a nearby AT&T store or ship back to AT&T with the prepaid return shipping label.
Can I return a phone I just bought from AT&T?
If you bought your device online at att.com or by phone from AT&T, you can return the device back to any AT&T retail store during the return and exchange period, or contact us to request a return shipping label.
What happens if I don't return my damaged phone to AT&T?
What happens if you don't return your defective device in time? If you have: AT&T Wireless: We'll bill you the full replacement value for the device. AT&T PREPAIDSM: We won't credit your card for the return.
What happens if I don't send my phone back to AT&T?
Unfortunately, if you haven't returned your cell phone through the mail on time, you'll be charged the non-return fee for that device. However, you can still trade-in your cell phone at an AT&T store near you, or with our Trade-in Program website to receive a trade-in value for your cell phone.
How do I get a refund from AT&T?
Refunds and your account status Active accounts: If you have a credit balance on your AT&T account because of an overpayment, we'll apply the credit to your next bill unless you contact us and request a refund. Call 800.288. 2020 or visit us at an AT&T store.
Is there a restocking fee at AT&T?
I tried to return a 60.00 phone to the ATT store in Salem< Ohio within 6 days from the purchase. They told me there was a 55.00 restocking fee (that is over a 90% restocking fee). Most states set a max restocking fee at 50%.
Can I cancel my AT&T contract?
Consumers/Individual Responsibility Users If you have signed an Agreement with a one-year or two-year service commitment, you have 14 days after purchase (or shipping date, if equipment is shipped) to cancel your service without incurring an Early Termination Fee (ETF).
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
How do I get a refund from AT&T?
Refunds and your account status Active accounts: If you have a credit balance on your AT&T account because of an overpayment, we'll apply the credit to your next bill unless you contact us and request a refund. Call 800.288. 2020 or visit us at an AT&T store.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
How do I get my iPhone back after 14 days?
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.
Can I return my new iPhone?
For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund.
Effective as of January 23, 2022 AT&T discontinued the equipment fee on Fiber Internet plans
According to the fee chart AT&T posts on their website, the equipment fee on new Fiber Internet plans is N/A* however “Pricing, fees and features are subject to change at any time without notice.” Sounds like a marketing attempt to win new customers, than start charging the fee.
Root Metrics names ATT with best overall network
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