AT&T Returns Policy & Early Termination Fee
- Return Period. Consumers/Individual Responsibility Users - You have up to14 days after purchase (or shipping date, if equipment is shipped) to return or exchange your device or accessory.
- Service Cancellation. ...
- Returns. ...
Full Answer
Does att pay off my phone?
If you have multiple accounts that aren’t linked together, sign in separately with the ID for each account you want to view or pay. If you have a combined bill, learn how to pay and manage your combined bill. You can pay off a wireless device or accessory with a payment applied specifically to your installment balance.
Can I return my phone to AT&T?
If you bought your device online at att.com or by phone from AT&T, you can return the device back to any AT&T retail store during the return and exchange period, or contact us to request a return shipping label. When mailing back your return, be sure to keep your tracking number. We have provided a step-by-step checklist to help you return above.
How do I contact AT&T?
Additional AT&T customer service numbers
- AT&T wireless customer service AT&T wireless customers should call 611 or 800.331.0500 from their AT&T mobile phone — not the main AT&T customer service number — for the best experience. ...
- DIRECTV customer service Call the main DIRECTV customer service number at 800.531.5000 for all issues related to your DIRECTV service. ...
- Wireless support for travel abroad When traveling outside of the U.S, call +1.314.925.6925 for AT&T Wireless support. Available 24/7 for free from AT&T mobile phones. ...
Does AT&T offer free phones?
Thankfully, AT&T is offering a free replacement phone (via Android Police) for those who want it. To claim the free phone, you can head over to att.com/AcceptMyPhone, verify your phone number, and...
How long do you have to return an Iphone to AT&T?
within 14 daysIf the phone or device you purchased does not meet your expectations, return it by mail within 14 days from the date the equipment was shipped. Refunds are applied using the original payment method. Any rebate associated with returned equipment is voided.
Can I return ATT phone after 30 days?
You can exchange a phone or device one time within 30 days of the shipment date. A restocking fee of up to $55 for devices, not including tablets or iPads, may apply except where prohibited. A restocking fee of 10% of the sales price applies to tablets and accessories over $100, except where prohibited.
Can you return a Iphone to ATT?
Return a device If you purchased your device at an AT&T retail store, it can be returned to any AT&T retail store during the return and exchange period. If you're getting a refund for your return, it will be made through the original payment method (credit, debit, check, etc.). It may take up to two months.
Can you return an opened phone to ATT?
It must be in manufacturer's original packaging and include the original components—the device, battery, charger, manual, unopened software, and a copy of the invoice or receipt. If anything is missing or the device is not in like-new condition, your return may not be accepted.
How can I avoid AT&T restocking fee?
If you placed your order online and picked up in store, you must return to a company-owned retail store in order to have the restocking fee waived. Waiver of fee subject to change. To return phones purchased on att.com, you can visit a nearby AT&T store or ship back to AT&T with the prepaid return shipping label.
How do I get my iPhone back after 14 days?
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.
Can I return my new iPhone?
For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund.
Can I return a phone I just bought?
A device condition check will be completed to ensure no damage to the device. A restocking fee will be charged for the return. Bring proof of purchase, such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.
Can you return a phone on contract?
There's no problem; the device isn't broken, the contract fits your needs, everything is fine except that you have changed your mind (the returns process for defective merchandise or inappropriate contracts is different).
What is a restocking fee?
A restocking fee is a fee charged to a customer when merchandise is returned for a refund.
What happens if I don't return my damaged phone to AT&T?
What happens if you don't return your defective device in time? If you have: AT&T Wireless: We'll bill you the full replacement value for the device. AT&T PREPAIDSM: We won't credit your card for the return.
How long do I have to return a phone?
Return your device at any T-Mobile store within 20 days. A restocking fee will be charged for the return. Bring proof of purchase, such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
What happens if I don't send my phone back to AT&T?
What happens if you don't return your defective device in time? If you have: AT&T Wireless: We'll bill you the full replacement value for the device. AT&T PREPAIDSM: We won't credit your card for the return.
How do I get out of AT&T installment plan?
No longer want the AT&T Next Up upgrade option? If you bought your phone: Within the last 14 days: Go to one of our stores. After 14 days: View your installment plan details and follow the prompts to cancel the AT&T Next Up upgrade option.
What happens if you don't sell your iPhone?
If they don’t sell it in that amount of time, they get a refund and hold onto their old phones. This is a good way to get a discount on your upgrade. You can get much more security with Buyback Boss when you sell your phone. Instead, buy your new iPhone then click here to see how much we’ll buy your old iPhone for.
How long does it take for an Amazon iPhone to be refunded?
With this guarantee, you are eligible for a replacement or refund within 90 days of receiving the product if it does not work as expected.
How long does it take to exchange an iPhone with AT&T?
You will need your receipt. And, you may have to pay a restocking fee of $50. With AT&T, you can exchange your iPhone within 30 days of purchase. Be sure to check carrier early termination fees.
What happens if you return an iPhone because of a defect?
If you are returning because of a manufacturing defect, that will fall under AppleCare. The same rules apply except you’ll have the option of a replacement iPhone or a refund.
How long does it take to return an Apple product?
Apple’s policy is the same as above, 14-days, undamaged, and repackaged. However, Apple does have a special holiday return policy: 1 Items purchased at the Apple Online Store that are received between November 15, 2019 and December 25, 2019, may be returned through January 8, 2020. 2 All purchases made after December 25, 2019, are subject to the Standard Return Policy.
How long does Apple return?
Apple’s policy is the same as above, 14-days, undamaged, and repackaged. However, Apple does have a special holiday return policy:
How long does GameStop take to return items?
GameStop offers a 7-day return policy for pre-owned items and a 30-day exchange for them.
