Full Answer
What is the return policy for special order watches?
Balance on special orders must be paid within 48 hours of watch arrival notice for deposit to not be forfeited. Items must be returned UNWORN, unaltered, in their original, unused condition, in their original boxes and with all paperwork (this includes warranties), parts and accessories to insure any credit.
How do I know if my watch is authentic?
All orders placed on AuthenticWatches.com ® will come with a Certificate of Authenticity issued by AuthenticWatches.com ®. This certificate, with an authorized signature from AuthenticWatches.com ®, will confirm that the watch purchased is guaranteed to be authentic.
Are the watches sold on authenticwatches® original&100% authentic?
All watches sold by AuthenticWatches.com ® will have the original manufacturer serial number intact. All watches sold by AuthenticWatches.com ® are guaranteed to be original & 100% authentic. All orders placed on AuthenticWatches.com ® will come with a Certificate of Authenticity issued by AuthenticWatches.com ®.
Will I be charged a fee for authenticity guarantee?
The authenticator will thoroughly inspect and verify your item’s authenticity before it is shipped to you safely via two-day shipping with a signature required paid for by eBay! Will I be charged a fee for Authenticity Guarantee? No.
Does the Jeweler's Warranty cover repairs?
The warranty does not cover overhauls, movement maintenance, scratches, accidents, misuse or return shipping fees. Any damages incurred which are caused by an attempted repair and/or service by an unqualified jeweler and/or facility will render the warranty null and void.
Is a lifetime warranty transferable?
Lifetime warranties (Gold & Platinum) are non-transferable and will be downgraded to a 3 year warranty from original purchase date upon ownership transfer. Gifts must be specified at the time of purchase so that the warranty card can reflect the correct name of the gift recipient.
Do mechanical watches need overhaul?
Mechanical (automatic and manual winding) and Quartz (battery operated) watches will require an overhaul if not keeping time within predefined parameters. Calibration of watches prior to the requirement of an overhaul may be required on some timepieces.
Authentic without a doubt
Professional authenticators verify dozens of inspection points, including the movement, crown, bezel, dial, case, clasp/buckle, hands, end links, and serial number.
How it works
Look for watches with the Authenticity Guarantee badge and make your purchase.
Terms & Conditions
The Authenticity Guarantee service for Watches (“Authenticity Guarantee” or “Authenticity Guarantee for Watches”) makes third-party inspection and authentication services (“Services”) mandatory for certain items sold on eBay.com.
