Does Away have a lifetime warranty?
All Away Carry-On cases come complete with a limited lifetime warranty that covers any damage to the shell, wheels, handles, zippers, or anything else that functionally impairs the luggage.
Can you exchange Away luggage?
The Away carry-on comes with a 100-day trial period. For non-personalized bags, you have 100 days to try out your suitcase, during which time you can decide to return it for a full refund or exchange it for another product.
How long is Away warranty?
Our suitcases are guaranteed by a limited lifetime warranty that covers any damage to the shell, wheels, handles, zippers, and many other functional elements of our luggage.
Why is Away luggage so popular?
What makes Away so popular? High-quality luggage can run upward of $600, but Away keeps its costs down by selling direct to the consumer.
Does Away Travel have free returns?
It's easy—head to our contact page, fill out the form, and we'll get back to you with next steps. Please note that original shipping fees are non-refundable, and we only offer free returns in areas where we also offer free shipping.
Does Away have free returns?
Free shipping & returns. Designed to last. We want you to love our products. If you buy one and decide it's not for you, return it for a full refund.
Which is better Away or Samsonite?
The Samsonite Freeform Medium Spinner is a lot cheaper than the Away Medium, and it has more internal capacity without sacrificing on weight. So If you're looking for a suitcase that's light and easy to roll around, but you don't need it to be the sturdiest, the Samsonite Freeform is definitely the bag we'd recommend.
Which is better Away or monos?
As far as quality, the general consensus is that Monos offers a bit better quality than an Away suitcase. Many agree that Monos offers a more sturdy, durable handle as well as wheels. Moreover, Monos offers a more well-designed inside. The compartments are in the perfect spots.
How long do Away suitcases last?
With a 39.8-liter capacity and some tight rolling, you will be able to fit approximately five-days worth of clothing in an Away carry-on, if you're not taking big coats. It has a zip compartment for shoes, accessories and toiletries, as well as a water-resistant laundry bag to pack away your dirty clothes.
What country is Away luggage made in?
the U.S.Lein points out that their entire collection is made in the U.S. as opposed to China, where the majority of their competitors manufacture their luggage (bags are made to order at their California factory and shipped within three days).
Do Away suitcases ever go on sale?
Away's sales don't happen often. The first time the company ever had one was in September 2020 since its founding in 2015, followed by "The Surprise 30% Off" sale it had this past March. It's possible Away may start having more sales in the future, but we haven't seen any indication of that.
Is Away an American company?
Away is an American luggage and travel accessories retailer. Away is based in New York City. Jen Rubio and Steph Korey started Away in 2015. The company has raised $31 million in financing.
Is Monos better than Away?
As far as quality, the general consensus is that Monos offers a bit better quality than an Away suitcase. Many agree that Monos offers a more sturdy, durable handle as well as wheels. Moreover, Monos offers a more well-designed inside. The compartments are in the perfect spots.
How do I return mono luggage?
For bags, apparel, and accessories, you may initiate a return within 30 days of the delivery of your item. Items eligible for return must be in brand new, unused condition, with all original packaging intact. The shipping cost of your return will be deducted from your total refund.
How do you unlock Away bags?
As mentioned above, the battery pack is located underneath the handle of most Away suitcases. Pull the handle of the suitcase up first, then you'll see the door to the compartment. Push it in gently and it should pop open.
What do you do if you forget your luggage combination?
0:201:39How To Easy Unlock Forgotten Suitcase Lock password [DIY]YouTubeStart of suggested clipEnd of suggested clipOr suitcase combination locks. If you know how it works you can also repair it or in this caseMoreOr suitcase combination locks. If you know how it works you can also repair it or in this case unlock it to open the lock. You must spin the empty spaces of the circles. All in one line.
The Basics of the Away Return Policy
Most Away products—suitcases, bags, and accessories—come with a 100-day trial period.
Where To Find Your Order Number
When sending your Away item for a refund, you will need to provide your original order number.
What Happens With Your Trial Period After an Exchange?
Note that if you exchange your Away item for another, your 100-day trial period does not reset. After exchanging your items, you have the remainder of your original 100-day trial to use up.
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How long is the warranty on away electronics?
Away Electronics Two Year Limited Warranty. The battery in your Away luggage is covered by a two year limited warranty. This limited warranty gives you specific legal rights, and you may also have other rights which vary by state, province, or country.
What is the agreement between you and away?
You and Away agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of this Limited Warranty, and that you and Away are each waiving the right to a trial by jury or to participate in a class action. G2.
What is the original recipient of a warranty?
The “original recipient” for purposes of this warranty, is the first receiver of Luggage purchased as a gift from Away or an Away authorized retailer. All Away warranties, including any implied warranties, are valid only for the period of time the Luggage is owned by the original purchaser/ recipient of the Luggage.
What is a warranty on luggage?
This limited warranty extends to the original purchaser of any Luggage or, in the case of a gift, the original recipient of the Luggage. The “original purchaser,” for the purposes of this warranty, is the first purchaser of the Luggage from Away or an Away authorized retailer. The “original recipient” for purposes of this warranty, is the first receiver of Luggage purchased as a gift from Away or an Away authorized retailer. All Away warranties, including any implied warranties, are valid only for the period of time the Luggage is owned by the original purchaser/ recipient of the Luggage. A COPY OF THE PURCHASE RECEIPT IS REQUIRED TO DETERMINE WARRANTY APPLICABILITY.#N#Away limited warranties are not transferable and not applicable to use of the Luggage for commercial or rental purposes.
Is a warranty valid for all soft goods?
All Away warranties, including any implied warranties, are valid only for the period of time the Soft Goods are owned by the original purchaser/ recipient of the Soft Goods. A COPY OF THE PURCHASE RECEIPT IS REQUIRED TO DETERMINE WARRANTY APPLICABILITY.
Can you ship a locked luggage to an away location?
You will not be responsible for any shipping costs associated with shipping replaced or repaired Luggage. Replaced or repaired Luggage is subject to the same limited warranty as the original Luggage. Luggage that is locked can be shipped to an Away location to be unlocked by Away personnel.
Can I return my luggage to Away?
In the event of a Defect and in order to get the benefit of this limited warranty, you must return your Luggage to Away and provide Away with proof of the original date of purchase. Should shipping costs be required to return your Luggage, you will not be responsible for those costs.
OUR RETURN AND EXCHANGE POLICY
You can return or exchange an item within 60 days from the date your order was placed. No returns or exchanges will be accepted after 60 days from order date.
AMAZON PURCHASES
For Amazon returns, please go to your Amazon account and click on your order and request a return. Select a reason for the return and submit it. Once you submit the return request you will receive a return label within 48 hours of the request.
SHIPPING
Buyer is responsible for all shipping costs related to returns and exchanges unless otherwise communicated.
ORDER AND ADDRESS CHANGES
As we try to fulfill and ship orders to customers as quickly as possible, we cannot guarantee that we will be able to make changes to any order. Please review and double check all sizes and shipping addresses upon check-out.
REFUNDS
You will receive an email notifying you that your returned item has been received and whether your refund has been approved or rejected.
LATE OR MISSING REFUNDS
If you have not received a refund within 3 weeks of confirmation of refund, please contact your credit card company or bank first as it may take additional time for your refund to post.
What is away luggage?
You may have heard of Away luggage, especially if you have been paying attention to social media. This luggage has become incredibly popular for being both stylish and practical. It is among the most sought-after luggage brands for people who want something that looks nice while still being easy to use at the airport. Away luggage actually offers several different variations of their luggage for you to consider, too.
Why is it important to have a carry-on?
The lightweight nature of the carry-on helps to make rolling it around feel smooth, too. This luggage will never hinder you when you need to move fast to get to your next gate. It’s a very practical piece of luggage to have when you want to feel nimble and maneuverable while at the airport.
Is away luggage good?
The Away luggage carry-on has been designed to be very functional, while also giving users a great look. This is a very customizable piece of luggage, and this has been a contributing factor to its popularity. This is a carry-on that will appeal to most people. It is going to be practical for people who only travel occasionally and will also be very useful for those who travel on business.
Is the XL luggage durable?
It is very durable, and it still manages to be lightweight. This luggage has been made to last for a very long time. The suitcase can fit a respectable amount of belongings inside of it, as well. You will even be able to use the included battery to charge your phone.
Is the away luggage carry-on more expensive?
Even the base model of the Away luggage carry-on is going to be more expensive than this, though. It really drives home the point that you are partially paying for a brand name when buying the Away luggage products. You can get a very similar experience if you choose to purchase either of the highlighted alternatives.
Can you tuck away luggage in the closet?
If you’re not going to be traveling for a while, then you can tuck it away in the closet without it taking up too much space. If you decide to purchase some of the larger Away luggage options, too, then you’ll be able to nest them inside of each other.
Is away luggage good for traveling?
If you’re worried about keeping your belongings safe while you’re traveling, then this is a good carry-on to use. It has a very durable shell that is going to protect your items. The shell of Away luggage will bend a bit under pressure, but it will absolutely never break in any conventional situation. It is going to be able to stand up to regular use without giving you any problems. Away luggage will look good and work fantastically, even when you’re using it for your fiftieth flight.
