How long is a credit note good for?
If you've paid by card, you'll receive a refund to your card or you can opt for a Credit Note. Your Credit Note will be valid for 6 months from the date of issue. You can use it to shop for Splash, Babyshop, Shoe Mart or Lifestyle products online or in-store, depending on the brand you're returning.
Do you get a refund on a credit note?
For your cash payment, you will receive a cash refund. The amount that you've paid using a Return Voucher or Credit Note will be refunded to you as a fresh Credit Note. You can also opt to receive your full refund as a Credit Note.
How long does it take to get a refund from a credit card?
If you've paid by Credit or Debit Card, here's how long it will take: 2-3 business days to receive your returned items. 2 business days to perform a quality check and issue the refund. Your bank or card issuer may take an additional 4-15 business days to process the transaction.
Can you return a splash to Centrepoint?
However, you'll only receive a cash refund if you'd paid for your order by cash.
2. Visit your nearest store
Wrap your household products in their original packaging and bring them over with your return slip and invoice to any Centrepoint store.
3. Hand over your return
An authorised staff member will take your package and hand you an acknowledgement receipt.
4. Receive your refund
This will be processed after we check your returns. If you’ve paid by card, you can receive a refund to your card or opt for a Credit Note. If you’ve paid by cash, you can ask for a cash refund, Credit Note or a refund to My Credit in your account.
1. Request your return
Go to Order History in My Account, select the products you want to return and place a return request.
2. Box up your products
Wrap and seal your products in their original packaging or call us at 800-6927 if you no longer have it.
3. Hand over your return
Our courier partner may take 3-5 business days to pick it up. They’ll give you an acknowledgement receipt when they do.
4. Receive your refund
We’ll check your returns and credit your refund to your card or bank account in 4-15 days. If you’ve paid by cash, you’ll receive a refund to My Credit in your account. Guest users will receive a Return Voucher.
How long is a return voucher valid for?
Guest users will receive a Return Voucher that they can use to shop in-store or online. Your Return Voucher will be valid for 6 months on purchases of the same brand. You will not be able to use your My Credit balance to pay your Shipping or Cash on Delivery charges.
How long does it take to get a refund from a credit card?
If you've paid by Credit or Debit Card, here's how long it will take: 2-3 business days to receive your returned items. 2 business days to perform a quality check and issue the refund. Your bank or card issuer may take an additional 4-15 business days to process the transaction.
How long is a credit note valid for?
Credit Notes and Return Vouchers are single-use vouchers valid for 6 months from the date of issue, which can be redeemed against your purchases online or in-store.
How long does it take to get a refund from PayPal?
Here's how long it will take: 2-3 business days to receive your returned items. 2 business days to perform a quality check and issue the refund. It may take an additional 4-15 business days for the transaction to be processed and your money to reflect in your PayPal account.
Can I return my iconic purchases?
If you’ve paid by card, you can receive a refund to your card or opt for a Credit Note. Please note, you can only return your Iconic purchases to an Iconic store.
Can you get a refund on Shukrans?
As you know, if you’ve selected Cash on Delivery, there will be no refund as you’ve not yet paid for your order.
