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azazie return policy

by Prof. Dane Kohler Sr. Published 2 years ago Updated 1 year ago
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A Quick Guide to the Azazie Return Policy

  • Return Azazie Items Without Hassle Using DoNotPay. While most companies promise a straightforward return process, that’s usually not the case. ...
  • Get a Refund From Azazie With Ease Using DoNotPay. ...
  • The Company Doesn’t Want To Refund the Damaged Item? ...
  • Our Array of AI-Driven Products Doesn’t Stop There. ...

Full Answer

Are Azazie dresses refundable?

DAMAGED, DEFECTIVE, OR MIS-SHIPPED DRESSES: Azazie will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items as long as we are notified within 30 days of delivery to you.

How do you send back Azazie?

You do not need to initiate a return as it has already been approved. Simply box the try-on dresses back up in the box they arrived in, place the pre-paid return label we provided on top, and drop off at the appropriate carrier (listed on the label) within 7 days of your order arriving.

How long do you have to return Azazie dresses?

What Is the Azazie Return Policy? Azazie accepts returns of eligible dresses and accessories within 30 days of delivery. Jewelry and headpieces must be returned within seven days of delivery.

Does Azazie run true to size?

Our sizing runs true to our size chart but the measurement sets listed on the size charts reflect the measurements of the person who would fit most comfortably in that individual size. They do not reflect the true dress measurements as we do add a little wiggle room to standard size dresses for comfort.

Is Azazie a Chinese company?

We are a US based company with our designs coming out of our LA office and our dresses and accessories made in China, Cambodia and Vietnam. Many of the independent tailors we work with are family-owned businesses and come with decades of combined experience in the garment industry.

Can Azazie dresses be altered?

We are only able to offer alteration reimbursements to customers who have purchased a custom size dress. We do not offer alteration reimbursements for standard size dresses as these are returnable. Alteration requests must be submitted to us within 6 months of placing your order.

Are Azazie dresses legit?

Overall, yes! Azazie has over 600 reviews on WeddingWire with a 4.5 ranking out of 5. They have over 700 reviews on The Knot with a review of 4.7. Brides and bridesmaids rave about their customer service, quality, and fit.

Where do Azazie dresses ship from?

All our dresses are made-to-order and currently (as of 6/9/2016) take about 3-4 weeks for production. After they're made in our warehouse in China, they pass certain quality control inspections and are over to our offices in Mountain View where they're then shipped out to you!

What size is A16 on Azazie?

SIZE CHARTSizeA0A16Bust (cm)81110Waist (cm)6595Hips (cm)90119

What is a size 10 wedding dress equivalent to?

Bridal sizing isn't like typical street wear sizing. While you might be a size 4-6 in jeans, you're in fact a bridal size 8-10, and if you're a size 14-16, you're likely a 18-20. Don't worry about it–sizing is just a number! You'll likely see most of our samples in a bridal size 8, 10, 12, 18, 20 or 22 to try on.

What size dress should I order from Azazie?

At Azazie, we are always working on improving our fit to make sure our dresses help you look your best on the big day. We've recently updated our fit and our fit now runs true to size. Please keep in mind that it's always better to take in a dress (for alterations) than hope that there's enough fabric to let out.

How do you use happy returns?

How it worksGet your QR code. Start your return here, or on the retailer website.Drop off items at a Return Bar. No box, label, or contact required.Share QR code for a contact-free return.

Can you return wedding dresses?

A: Wedding gowns are usually custom ordered, so most stores will not give you a refund, but it's still a good to check.

Where does Azazie ship from?

All our dresses are made-to-order and currently (as of 6/9/2016) take about 3-4 weeks for production. After they're made in our warehouse in China, they pass certain quality control inspections and are over to our offices in Mountain View where they're then shipped out to you!

What Is the Azazie Return Policy?

Azazie accepts returns of eligible dresses and accessories within 30 days of delivery. Jewelry and headpieces must be returned within seven days of delivery. The merchandise should:

How To Return Azazie Items by Yourself

Azazie allows returns by mail. If you want to initiate the return by yourself, follow these steps:

Return Azazie Items Without Hassle Using DoNotPay

While most companies promise a straightforward return process, that’s usually not the case. Our app will help you by drafting a straightforward return request letter that captures your reasons for returning the item clearly. Having a written request can also come in handy if issues arise down the line.

How Long Until Azazie Reviews Your Return Request?

It can take up to seven days for Azazie to process the refund once it receives your return package. If you use DoNotPay to initiate a return request, the letter will include an expected processing deadline to avoid unnecessary delays.

Get a Refund From Azazie With Ease Using DoNotPay

If Azazie fails to honor your refund request after you return the item, use DoNotPay to demand your money back. Our system increases your chances of getting a refund if you complete a few simple steps:

BASIC POLICY

Depending on what you ordered, our cancellation window will differ slightly:

CANCELLATION INSTRUCTIONS

You'll be able to cancel your order through the website by following these instructions:

PAST CANCELLATION WINDOW

We cannot cancel orders past the designated 30 minute/72 hour cancellation window. At this point, the order is being processed/moved into production. You'll need to wait for the order to arrive and request a return, if applicable (custom sizing, swatches, and ready to ship dresses are nonreturnable ).

IMPORTANT NOTES

Once a cancellation request is processed, it cannot be reversed. You would need to place a new order to get the item (s).

CHANGE LIMITATIONS

Please keep in mind that we cannot add or remove items to an order. If you ordered too many items or not enough, you can process a cancellation (if within your window) and place a new order with the correct items.

DESIGN CHANGES

Unless otherwise noted in a dress's description, we cannot make any changes that would alter the design of the dress such as removing sashes or bows, adding or subtracting length, etc. If you like a dress but want an added or removed feature, use our handy filters to see if you can find a similar style that already comes with the features you are looking for..

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