RETURN POLICY. Replacement. In the events where the product received comes with manufacturing defects, buyers are entitled to request for a product replacement within 2 days of receiving the item. To request for a replacement, buyers are required to provide photographic evidence of the product’s manufacturing defects to support@woomlux.com. If the case is deemed valid, WOOM LUXURY will cover the related cost to deliver a replacement.
Full Answer
How does woom work?
You own a woom bike (with the original receipt) that you want to exchange for a bike the next size up. Your old woom bike is not older than two years and is roadworthy. You have a woom upCYCLING membership. You are purchasing a new woom bike from our store that is one size up.
Does woom have sales?
Woom never has sales or discounts. They occasionally have promo codes and coupon codes from advertising partners. They offer the upCYCLE membership program as an option to save on future bike purchases. Woom will refund 40% of the purchase price of your older model when you purchase a new woom bike.
Can you take pedals off WOOM 2?
woom 2 Adjustments Once they're fully ready to take off on their own, you can add the pedals with the provided pedal wrench and watch them ride off!
Can the WOOM 2 be a balance bike?
Scaled to fit a child's small frame, the woom 2 is designed for balance bike graduates who are ready for the challenge of a pedal bike. The woom 2 is a small bike and is great choice for young riders ready to graduate from the woom 1 or other 12 inch balance bike.
Does woom have Black Friday sales?
woom never has sales or discounts, which keeps woom's resale value high for our customers and lets us focus on giving back to the local community.
Can you put training wheels on woom bike?
woom doesn't support training wheels for our bikes because we don't believe training wheels are beneficial; in fact, we've found that training wheels are counterproductive to a child's learning experience.
Do WOOM bikes have coaster brakes?
Out of the box, the woom 2 comes with a coaster brake as well as two hand brakes.
Can WOOM 3 be a balance bike?
Our son was ready for the Woom 3, a bike designed to help children aged four years and older learn how to ride and continuously improve their skills. The upright position of the bikes makes it easy for kids to maintain their balance and at the same time keep an eye on everything going on around them.
How much does a WOOM 3 weigh?
13.1 lbs.Weighing a mere 13.1 lbs., the woom 3 is the lightest 16″ bike on the market and is much easier for children to handle than the common 20 pound + bike. Its light weight in combination with the way it positions riders on the bike makes it significantly easier to ride and balance than most 16 inch bikes.
Where are WOOM bikes made?
At present, our bikes are manufactured by partner companies in Poland, Vietnam, Cambodia, and Bangladesh. This year (2021) 115,000 woom bikes will be produced annually in our partner's factory in Poland. That is nearly half of our overall production.
What is a coaster brake?
A coaster brake on a bike is a braking system that is set in motion by pedaling backward. As a result, coaster brakes are also known as backpedal brakes. They are commonly found on kids bikes as well as adult cruiser-style bicycles, but are never found on technical bikes such as mountain bikes or road bikes.
How do I install a WOOM 2 freewheel?
1:323:06How to install the woom 2 FREEWHEEL KIT - YouTubeYouTubeStart of suggested clipEnd of suggested clipIt's important that the rear chain is fully seated on the cog. Before you place the wheel in theMoreIt's important that the rear chain is fully seated on the cog. Before you place the wheel in the dropouts. With the chain on the rear cog and the wheel properly in the dropouts.
How do I install a WOOM 2 freewheel?
1:323:06How to install the woom 2 FREEWHEEL KIT - YouTubeYouTubeStart of suggested clipEnd of suggested clipIt's important that the rear chain is fully seated on the cog. Before you place the wheel in theMoreIt's important that the rear chain is fully seated on the cog. Before you place the wheel in the dropouts. With the chain on the rear cog and the wheel properly in the dropouts.
What is coastal brake?
A coaster brake on a bike is a braking system that is set in motion by pedaling backward. As a result, coaster brakes are also known as backpedal brakes. They are commonly found on kids bikes as well as adult cruiser-style bicycles, but are never found on technical bikes such as mountain bikes or road bikes.