What is B&H Photo return policy?
B&H (or B&H Photo Video) gives you 30 days to return your product, regardless of how you bought it. The same return period applies to the products bought from the Used Department. The equipment must be in the same condition and packaging as it was when you purchased it.
Can you return open items to B&H?
If you are dissatisfied with a Used equipment purchase for any reason, you may return your merchandise to B&H within 30 days of the purchase date (after receiving an RMA), subject to the conditions and exclusions below: All returned merchandise must be in the same condition as sold, with all included accessories.
Does B&H charge for return shipping?
We offer free UPS domestic non-rush return shipping when the reason for the return is our error or to exchange a product that's defective out-of-the-box. Your reason for return is, "I wasn't happy with it." For that, we do not offer free return shipping. Thank you.
How long does it take for B&H to refund?
Please note, it takes aproximately 7-10 business days for your refund to appear on your credit card. Thank you for your patronage. Please refer to your Order number on all correspondence.
Is B&H Photo legit?
B&H Photo is the recipient of the Shopper Approved 5-Star Excellence Award. With thousands of Shopper Approved ratings and reviews, B&H has consistently maintained a 5-star rating in all seven key categories, including Overall Satisfaction Rating, Product Satisfaction, Delivery Satisfaction, Customer Service and more.
What does B&H warranty only mean?
For IMP items only, B&H provides a warranty identical to the provisions and limitations of the manufacturer's warranty for such items, with the exception of the time period, which is equal to the term of the manufacturer's warranty or one (1) year, whichever is less.
Does B&H have a restocking fee?
Re: B&H has Terrible Return Policy, Charges 15% Restocking Fee: Open Talk Forum: Digital Photography Review.
How do I cancel my order on Bhphotovideo?
The order confirmation email we sent you said, "PLEASE NOTE: Since in most instances we begin processing your order shortly after you submit it on our web site, if any changes are necessary you MUST contact us via PHONE ONLY, at 800-221-5743 or 212-239-7765."
How do I contact B and H photos?
Call 800-947-5525 or 212-444-5010 during business hours.
How do I return an online order?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
How do I fulfill a refunded order on Shopify?
Re: Fulfill a refunded itemReopen the order.Add a new custom item to the order. Call it "Mark as fulfilled" or whatever you want.Put the cost of the item as $0 and make sure you've unchecked the box that says "send update to customer"Fulfill this new, $0 item.Archive the order.
Can you partially refund on Shopify?
Refund part of an order. You can issue a partial refund for specific items in an order. You can then issue additional partial refunds until you've reached the total available to refund, which is the original amount of the order.
Does B&H sell returned items as new?
The item has never been opened, handled or used. So, of course they will place in back in stock as new. B&H Photo is perhaps, if not, the single most respected online Electronics store on this planet. A quick review of their ratings will show you that also.
Does B&H have a restocking fee?
Re: B&H has Terrible Return Policy, Charges 15% Restocking Fee: Open Talk Forum: Digital Photography Review.
Does Newegg accept returns?
Any product sold and shipped by Newegg labeled with the 30-Day Hassle-Free Returns badge is eligible for free returns within 30 days with no restocking fees and free return shipping.
How do I contact B and H photos?
Call 800-947-5525 or 212-444-5010 during business hours.
How Long Are the Refund and Exchange Processes According to B&H Return Policy?
B&H states that they need three to five business days to process the exchange requests sent via mail.
How to send RMA to company?
After you fill out the RMA request, pack the product and send it to the company address. Remember to include the invoice together with the product and mark the package with the RMA number.
What does DoNotPay do?
Apart from being your shortcut through returning your faulty items to merchants, our app can do so much more! From helping you request a refund, get extended warranties, file insurance claims, and find clinical trials in your vicinity to assisting you in creating legal documents, getting them notarized, and faxing them —DoNotPay can do it all.
What monitors are allowed with original package seal removed?
TVs, combos, computers, monitors 37″ and larger, and computer software if the original package seal has been removed
How long does it take to return a B&H product?
B&H (or B&H Photo Video) gives you 30 days to return your product, regardless of how you bought it. The same return period applies to the products bought from the Used Department.
What happens if you receive a defective item from B&H?
If you received a defective item, B&H offers to repair, refund, or exchange it for the same or the manufacturer’s equivalent model.
What is the B&H return number?
The B&H return policy states that you can initiate the return process over the phone. The call center number is 800.221.5743. After you dial it, these are the steps that follow:
How long do you have to return a B&H item?
If you are dissatisfied with your purchase for any reason, you may return it to B&H within 30 days of the delivery date, subject to the conditions and exclusions below.
Where is the return department in New York?
Our Returns Department is located on 34th Street, around the corner from the SuperStore's main entrance.
Is B&H responsible for lost merchandise?
B&H is not responsible for personal data or items left in returned merchandise. B&H is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only. Also, claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
Can B&H refund shipping?
All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals, accompanying free items and accessories. The retail value of any free items you keep will be deducted from your reimbursement total. B&H can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Is there a warranty on B&H products?
THERE IS NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON ANY ITEM SOLD BY B&H.
Is B&H warranted?
All items sold by B&H are warranted solely by the manufacturer/distributor, except "direct import" —a.k.a. IMP—items. All items requiring repair (other than IMP) should be sent to the manufacturer/distributor directly for service. We are not liable if the manufacturer/distributor fails to perform warranty service.
How many clicks does a camera need to be to be defective?
I always felt like the 200-activation rule was a fair one. As a previous poster noted, you can tell whether a camera is defective (or whether you like it) within 200 clicks of the shutter. There is certainly some potential for abuse now that the rule has been eliminated, but B&H is run with integrity. I can't imagine them not making it right if a subsequent buyer purchased a returned item and wasn't satisfied with it.
What is the restocking fee for B&H?
Please read all conditions below. If conditions are not met, B&H reserves the right to refuse the return or to charge a restocking fee not less than 15%.
Can you return a defective item?
If you have a defective item, it will of course not be restocked so no restocking fee. Given what you just said, you're not the type to return something because you simply "didn't like it", so you've nothing to worry about.
How long does it take to return a B&H item?
If, for whatever reason, you are dissatisfied with your purchase, you can return it to B&H within 30 days of purchase date. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
Do cameras take video?
Most modern cameras will shoot video to one degree or another, but these are the ones we’d look at if you plan to shoot some video alongside your photos. We’ve chosen cameras that can take great photos and make it easy to get great looking video, rather than being the ones you’d choose as a committed videographer.
Is the tax restriction lifted?
Yes. You are correct. The restriction has been lifted. Each return will be evaluated individually.
Can you put stickers on a package?
Please do not place sticker s or shipping labels on the original manufacturer’s package.
Shipping & Store Pickup
Enjoy fast, free shipping on most orders, plus the option to pick up in our NYC SuperStore.
Easy Returns & Exchanges
We want you to be happy! If not, our 30-day return policy covers most items.