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backcountry com return policy

by Abigail Collins Published 2 years ago Updated 2 years ago
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Unused gear can be returned at any time for a full refund to your original method of payment. If the original method of payment is unavailable, we will issue your refund in the form of store credit. Used gear must be returned within 30 days of delivery and may only be refunded in the form of store credit.

What is backcountry’s return policy in 2022?

Items purchased from Backcountry in 2022 can be returned within 30 days for a refund if the item has been used. Unused merchandise can be returned at any point, and they do recommend keeping the intact packaging and manufacturer tags. Here’s a quick rundown on the full Backcountry return policy.

How do I return my package to backcountry?

Backcountry offers a $6.99 UPS shipping label for eligible customers within the U.S. You can print this label once you create the RMA number or let a Gearhead generate the RMA for you and send you the return label via email. Tape the label on your return package and drop the parcel off at any UPS store.

What is the return policy for unused gear?

You can return new, unused gear at any time for a full refund to your original payment method. If you used the merchandise, you must return it within 30 days of delivery for a store credit refund. To qualify for a full refund, you must return the gear in pristine condition.

How much does it cost to print a backcountry return label?

Backcountry offers a $6.99 UPS shipping label for eligible customers within the U.S. You can print this label once you create the RMA number or let a Gearhead generate the RMA for you and send you the return label via email.

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Does backcountry have free shipping on returns?

Exchanges & Return Numbers (RMAs) To make shipping your return easy, we offer a flat-rate $6.99 UPS shipping label for eligible customers within the contiguous U.S. who are returning products that don't need to ship freight.

How long is backcountry return policy?

Backcountry.com Return Policy—General Overview You can return new, unused gear at any time for a full refund to your original payment method. If you used the merchandise, you must return it within 30 days of delivery for a store credit refund.

How do I return a gift from backcountry?

A: Yes they can exchange the gift or return it for a gift certificate equal to what you paid for their present. They will need to contact our Gearheads by calling 1.800. 409.4502 or chatting live on the site. They will help get the gift exchanged or set up a gift certificate.

Is backcountry com legit?

Backcountry has a consumer rating of 2.15 stars from 249 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Backcountry most frequently mention customer service, credit card and return policy problems. Backcountry ranks 45th among Camping sites.

Can you return backcountry sale items?

Unused gear can be returned at any time for a full refund to your original method of payment. If the original method of payment is unavailable, we will issue your refund in the form of store credit. Used gear must be returned within 30 days of delivery and may only be refunded in the form of store credit.

Where is the company backcountry located?

Park City, UtahWhere is Backcountry.com 's headquarters? Backcountry.com is located in Park City, Utah, United States .

Who does backcountry use for shipping?

We use UPS to ship internationally, and USPS as a shipping option to Canada only.

Can you return a snowboard?

Burton's definition of "used" gear: Any item that has had its tags removed and/or shows signs of use for its intended purpose in the wild is considered used. If your item is new and in unused condition, it may be eligible for return.

Can you return Patagonia without tags?

You are welcome to return anything that was purchased from Patagonia—both new and sale items. Although there is no set time limit, we ask that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached.

Does Amazon own backcountry?

Backcountry, which was founded in 1996 and is now owned by private-equity firm TSG Consumer Partners, takes a similarly refined approach to what it sells.

Who makes backcountry clothing?

TSG Consumer PartnersBackcountry.comTypePrivate companyFounded1996HeadquartersWest Valley City and Park City, UtahProductsOutdoor gearOwnerTSG Consumer Partners (81%)4 more rows

Is Backcountry a good company to work for?

Is Backcountry a good company to work for? Backcountry has an overall rating of 3.2 out of 5, based on over 501 reviews left anonymously by employees.

Can you return a snowboard?

Burton's definition of "used" gear: Any item that has had its tags removed and/or shows signs of use for its intended purpose in the wild is considered used. If your item is new and in unused condition, it may be eligible for return.

Who does backcountry use for shipping?

We use UPS to ship internationally, and USPS as a shipping option to Canada only.

Can you return Patagonia without tags?

You are welcome to return anything that was purchased from Patagonia—both new and sale items. Although there is no set time limit, we ask that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached.

Can you cancel a backcountry order?

ORDER CANCELLATIONS, REFUSALS, AND ADDRESS CHANGES Requests must be made by phone or email. If the item has not been shipped the order will be canceled and the customer refunded.

Please note, returns are taking longer than normal to process since most of our office staff is working from home due to COVID-19 precautions. Please contact customer service if you have questions about your return

As long as you return the item unused, clean, and smelling new, we will accept returns within 60 days of purchase and we will gladly exchange, credit or refund the cost of the item. Products must be returned with all original tags and/or packaging for a full refund.

Climbing Equipment Return Policy

For liability reasons and your personal safety, we cannot accept returns on any climbing hardware, ropes or slings at any time (excluding warranty situations or shipping errors). Please be absolutely sure of the items you are purchasing before submitting your order.

How long does it take to get a refund from Backcountry?

Once the parcel arrives at Backcountry’s distribution center, you will receive a confirmation email. It shouldn’t take more than five business days for the company to process your return and issue a refund.

How long do you have to return unused gear?

You can return new, unused gear at any time for a full refund to your original payment method. If you used the merchandise, you must return it within 30 days of delivery for a store credit refund. Solve My Problem. Get Started. To qualify for a full refund, you must return the gear in pristine condition.

How to return a product without a label?

Returns Without a Prepaid Label. To return a product without a label, you should create an RMA from your order history or have a Gearhead generate one for you. In case your order has a paper invoice, write down the RMA number found on your dashboard and include it in your return.

Can you return a bike frame to Backcountry?

For used but undamaged products, bikes, or bike frames, you can get a store credit added to your Backcountry account. The company doesn’t accept returns if you damaged the items because of negligence or abuse.

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Introduction

How to Return The Products You Have Purchased from Backcountry?

  • While BackCountry return policies are made looking out for your comfort and satisfaction, tailored to give the customer the maximum benefit, it is empirical for you to know about the policies before you initiate your request for returns. There are many ways you can process your returns as prescribed by the BackCountry return policy. You just need to follow the following steps. Let’s ha…
See more on returnpolicyguide.com

Backcountry Refund Policy

  • The refund policy of BackCountry is surprisingly simple and hassle-free. One cannot be more satisfied with their response and generousness. You need to have a look over it once.
See more on returnpolicyguide.com

Return Policy

  • The return policy of BackCountry is also hassle-free and made after keeping in mind the convenience of the customers. Here are the basics you can keep in mind before initiating the returns.
See more on returnpolicyguide.com

Backcountry Exchange Policy

  • The exchange policy of BackCountry is similar to the return policies but there are some minute details you must know about. Let’s have a look over it once.
See more on returnpolicyguide.com

FAQ’s

  • Q.1- How much time can I take before returning the unopened purchases? It can be returned anytime. Q.2- How much time I can take before returning the opened and used purchases? You must return it within 30 days of the purchase. Q.3 What is the RMA number? RMA number is Return Merchandise Authorization number, which is necessary to make returns. Q.4- How much …
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Conclusion

  • The backCountry return policy is amazing and tailored to give you the best service you deserve. It is always good to be careful about your purchases so you don’t end up in any losses. you can always return your new purchases anytime you want. I hope this article helped you gain some perception. Do check out other articles as well – Vans, Torrid, and Marshalls Return Policy.
See more on returnpolicyguide.com

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