Are B&H returns free?
We offer free UPS domestic non-rush return shipping when the reason for the return is our error or to exchange a product that's defective out-of-the-box. Your reason for return is, "I wasn't happy with it." For that, we do not offer free return shipping. Thank you.
Can you return items on B and H?
B&H (or B&H Photo Video) gives you 30 days to return your product, regardless of how you bought it. The same return period applies to the products bought from the Used Department. The equipment must be in the same condition and packaging as it was when you purchased it.
How long does it take for B&H to refund?
Please note, it takes aproximately 7-10 business days for your refund to appear on your credit card. Thank you for your patronage. Please refer to your Order number on all correspondence.
Where does B&H ship from?
p. 1 #4 · p. 1 #4 · B&H shipping/delivery times... Also note that the merchandise gets shipped out of their New Jersey warehouse.
Does B&H have a restocking fee?
Re: B&H has Terrible Return Policy, Charges 15% Restocking Fee: Open Talk Forum: Digital Photography Review.
Is B&H Photo legit?
B&H Photo is the recipient of the Shopper Approved 5-Star Excellence Award. With thousands of Shopper Approved ratings and reviews, B&H has consistently maintained a 5-star rating in all seven key categories, including Overall Satisfaction Rating, Product Satisfaction, Delivery Satisfaction, Customer Service and more.
Is B&H still tax free?
Nearly one year ago, the Supreme Court ruled that out-of-state retailers must collect sales tax on internet sales. California recently implemented this ruling and B&H is now collecting sales tax on all applicable sales in California, which has impacted B&H and our customers.
What is pay boo?
Payboo is a store credit card valid on purchases made via B&H's desktop website, its mobile app, NYC SuperStore and by phone. It can only be used on B&H purchases and is not a Visa, Mastercard, American Express or Discover Card.
How do I cancel my order on Bhphotovideo?
The order confirmation email we sent you said, "PLEASE NOTE: Since in most instances we begin processing your order shortly after you submit it on our web site, if any changes are necessary you MUST contact us via PHONE ONLY, at 800-221-5743 or 212-239-7765."
Why does B&H use FedEx?
B&H decided that FedEx is the best-positioned carrier to provide the highest level of service to its customers. Customer experience is paramount at B&H and the company believes that this change will help enhance service levels. B&H will continue to ship via UPS, USPS, and others, but FedEx is now its primary carrier.
How long does it take B&H to ship?
My experience is that B&H's order fulfillment time varies from several hours to several days. Unless you specify one of the "rush" shipping options. My previous order languished for several days before they filled it. But an order I placed yesterday was processed and shipped the same day.
Who owns BH photo?
Herman SchreiberHerman Schreiber is the owner of B&H Photo Video in Manhattan. BH is widely considered to be the largest non-chain photo and video equipment single store in the entire country.
Does B&H sell returned items as new?
The item has never been opened, handled or used. So, of course they will place in back in stock as new. B&H Photo is perhaps, if not, the single most respected online Electronics store on this planet. A quick review of their ratings will show you that also.
How do I cancel my order on Bhphotovideo?
The order confirmation email we sent you said, "PLEASE NOTE: Since in most instances we begin processing your order shortly after you submit it on our web site, if any changes are necessary you MUST contact us via PHONE ONLY, at 800-221-5743 or 212-239-7765."
Does Newegg accept returns?
Any product sold and shipped by Newegg labeled with the 30-Day Hassle-Free Returns badge is eligible for free returns within 30 days with no restocking fees and free return shipping.
How do I contact B and H photos?
Call 800-947-5525 or 212-444-5010 during business hours.
How long do you have to return a used equipment to B&H?
If you are dissatisfied with a Used equipment purchase for any reason, you may return your merchandise to B&H within 30 days of the delivery date (after receiving an RMA), subject to the conditions and exclusions below:
How to return a used item?
How to return or exchange a used item: 1. Call or Live Chat to Start a Return. 1. Call our Customer Service department at 800.963.2525 or 212.239.7534 or open a Live Chat to obtain an RMA number. 2. Pack Your Item. Properly. Place the original package into a shipping carton.
The B&H Photo Video Return Policy Essentials
B&H (or B&H Photo Video) gives you 30 days to return your product, regardless of how you bought it. The same return period applies to the products bought from the Used Department.
The Product Return Methods Defined in the B&H Return Policy
B&H gives you a few options to initiate a return. Check out how to start the process:
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How Long Are the Refund and Exchange Processes According to B&H Return Policy?
B&H states that they need three to five business days to process the exchange requests sent via mail.
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How long does it take to return a B&H item?
B&H has a 30-day return policy that allows you to return an item for a full refund if you’re dissatisfied with it for any reason. You can either return the item by shipping it back to B&H, or you can make an in-person return if you’re in the New York City area. There are caveats to make a return, of course….
What time does B&H close?
Obviously, the B&H website never closes, but if you’re in New York and fancy a visit to the store, their hours are Sunday from 10:00 am to 6:00 pm, Monday through Thursday, 9:00 am to 7:00 pm, Friday 9:00 am to 1:00 pm, and is closed on Saturdays.
How to contact B&H customer service?
If you need assistance with a purchase, you can contact B&H customer service at 1.800-221-5743 on Sundays from 10:00 am to 5:00 pm, Monday through Thursday, 9:00 am to 7:00 pm, and Fridays from 9:00 am to 1:00 pm. B&H also has a sales and expert advice hotline that can be reached by calling 1-800-894-9703.
Where is B&H located?
B&H Photo Video Store. photo by sergeyryzhov via iStock. Though many photographers visit B&H’s online store, they also have a superstore in New York City , located at 420 9th Avenue.
Does BH Photo have Black Friday deals?
Like any other retailer, BH photo offers some truly excellent deals on photography gear for Black Friday. You can stay up-to-date on all the special deals offered during the holiday shopping season by visiting the B&H Black Friday page on their website.
Shipping & Store Pickup
Enjoy fast, free shipping on most orders, plus the option to pick up in our NYC SuperStore.
Easy Returns & Exchanges
We want you to be happy! If not, our 30-day return policy covers most items.
