Can I return or exchange my bed threads order?
If you need to return your Bed Threads order, you can do so within 45 days of purchase. For a “change of mind” return, meaning there’s nothing wrong with your order you just don’t want it anymore, the items must not have been used, can’t have been washed, and need to be in the same condition with the same packaging they arrived to you in.
How do I make a return to bed threads?
For a “change of mind” return, meaning there’s nothing wrong with your order you just don’t want it anymore, the items must not have been used, can’t have been washed, and need to be in the same condition with the same packaging they arrived to you in. To make a return, email hello@bedthreads.com.au with the following information:
What is bed threads’ delivery timeline?
Delivery timelines are: Bed Threads cannot ship to North Korea, Syria, Yemen, Iran, and Crimea. What is Bed Threads’ Return Policy? If you need to return your Bed Threads order, you can do so within 45 days of purchase.
What is bed threads’ shipping cost?
Bed Threads ships worldwide with free standard shipping to the USA, Canada, and Australia. The shipping cost for any other location is $60. Delivery timelines are: Bed Threads cannot ship to North Korea, Syria, Yemen, Iran, and Crimea. What is Bed Threads’ Return Policy?
Does Bed Threads have free returns?
Faulty items If items are deemed to be faulty you will have the option for a replacement to be sent free of charge or a full refund.
Is Bed Threads made in China?
Our linen still comes from France (to guarantee quality) and is ethically manufactured in China by a certified factory. But that's not where we've cut costs. At Bed Threads, we've elected a vertical business model rather than trade to other businesses, which means we only sell direct to you, our valued customer.
Do Bed Threads get softer?
They get softer over time With every wash, your linen becomes more absorbent and feels cozier and softer, without actually wearing down.
Can you put Bed Threads in the dryer?
Drying. When it comes to drying, there are number of ways to ready your Bed Threads for bed. Line drying, flat drying and even tumble drying on a delicate setting will all do the job. To maintain the brightness of your whites, leave them to air dry in the sun.
Is Bed Threads made in Australia?
Our linen still comes from France (to guarantee quality) and is ethically manufactured in China by a certified factory. But that's not where we've cut costs. At Bed Threads, we've elected a vertical business model rather than trade to other businesses, which means we only sell direct to you, our valued customer.
Are Bed Threads ethical?
Bed Threads And just because it's cheap, doesn't mean it's not ethical. The flax is grown in France free from pesticides, and every part of the crop is used, while workers in China are paid above minimum wage. It's also delivered in plastic-free packaging.
Should you wash Bed Threads before use?
To ensure your products keep, wash your linen before you use it for the first time (and, hopefully, regularly after that) in a cold, gentle cycle using liquid detergent only, and leave on the line to dry. Tumble-drying is not recommended, but if you must, avoid using a hot setting and overloading the machine.
Do you have to wash Bed Threads?
You may need to wash your Threads up to three times before starting to feel the buttery soft texture they're renowned for–but trust us, it'll be worth it.
How do you wash Bed Threads?
Wash your Bed Threads in lukewarm or cold water using a mild liquid detergent to protect the fibres. Avoid using detergents which feature colour brighteners as these formulas will weaken the fibres of your bedding and may discolour them.
Why is some linen scratchy?
Unlike cotton, linen gets softer and softer with every wash, as the pectin that binds the fibers gently breaks down. Water alone will achieve this—there's no need for fancy fabric softeners. In fact, softeners may coat linen strands in a residue that affects their porousness.
Where is bed threads based?
AustraliaBased in Australia, we wanted to make luxurious bedding that's comfortable to sleep in — regardless of the season — available to everybody.
Why do linen sheets get holes?
Hot dryers weaken and damage the fibers in fine linens. Heat also causes shrinkage, resulting in ill-fitting sheets, which further stresses the fabric. This can cause holes, rips or pilling.
Where is bed threads based?
AustraliaBased in Australia, we wanted to make luxurious bedding that's comfortable to sleep in — regardless of the season — available to everybody.
Are thread counts real?
So, to put it simply, thread count is really about fabric density: the higher the thread count, the denser or heavier the fabric, which does not equate to more comfort—or higher quality. Instead, it may cause the opposite effect, creating sheets that are stiff, heavy, and rough.
Is 1800 thread count real?
If you see thread counts of 800 or more, the manufacturer likely inflated the thread count. For instance, some manufacturers online claim to sell microfiber sheets with an 1800 thread count. A true thread count so high would be very stiff and may never soften to a luxurious-feeling sheet.
Is 750 thread count good?
What Is a Good Thread Count for Bed Sheets? Generally speaking the maximum thread count a square inch area can pack is around 600. Look for sheets with a minimum thread count of 400. While anything above 500 thread count is excellent, do also be wary of excessively high numbers.
COVID-19 update
Due to the rapidly evolving COVID-19 & Omicron situation, our warehouse is operating slower than usual. We are abiding by strict health guidelines and social distancing practices to ensure the safety of our team, which has affected dispatch times. Rest assured, we're doing everything we can to send all orders out in a safe and timely manner.
Shipping
Shipping is free to anywhere in Australia, New Zealand, and Singapore. Shipping is $60AUD for the rest of the world.
Returns
We offer returns for change of mind purchases within 45 days. Please notify as soon as possible from the receipt of your goods if you would like a return.
Faulty items
Each order that is sent out is subject to strict quality inspections during the packing process. In the unlikely event that you have received a faulty or defective product please send us an email at hello@bedthreads.com.au with your name and order number and we will review your case and sort you out as quickly as possible.
Late or missing refunds
If you haven't received a refund yet, first check your bank account again and then contact your credit card company, it may take some time before your refund is officially posted.
COVID-19 update
Due to the rapidly evolving COVID-19 & Omicron situation, our warehouse is operating slower than usual. We are abiding by strict health guidelines and social distancing practices to ensure the safety of our team, which has affected dispatch times. Rest assured, we're doing everything we can to send all orders out in a safe and timely manner.
Returns
Extended Holiday Returns: to take the stress out of gifting, we're offering 60-day returns on all items purchased prior to 24 December 2021. Any gifts returned without an order receipt will be eligible for store credit or exchange of equivalent value.
Faulty items
Each order that is sent out is subject to strict quality inspections during the packing process. In the unlikely event that you have received a faulty or defective product please send us an email at hello@bedthreads.com.au with your name and order number and we will review your case and sort you out as quickly as possible.
Late or missing refunds
If you haven't received a refund yet, first check your bank account again and then contact your credit card company, it may take some time before your refund is officially posted.
How long are bedthreads gift cards valid?
Gift Cards are valid for 12 months from date of purchase. Gift Cards can be redeemed against all products on www.bedthreads.com.au. Gift Cards are non-transferable, can only be used on www.bedthreads.com.au. May not be returned or redeemed for cash.
What is bed threads?
Bed Threads (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.
Welcome to Bed Threads
We make and curate elevated, heirloom-quality essentials for the space and sleep of your dreams.
It started with a bedding set
When we launched back in 2017, our offering was simple—a humble set with everything you need (two pillowcases, a duvet cover and a fitted sheet) to sleep well, crafted from our signature 100% French Flax Linen.
Shop the range
Bought the set and was hopeful given price. Worth every cent so now back for one more set. The feel is superb and better than the best cotton in my opinion. Very comfy first feel but cool on those warm nights as well. Don't hesitate to purchase would be my advice. Prompt postage as well as good…
The Makers Home Tours
Each week we celebrate innovators, artisans and crafters of all types by taking you on a private tour of their creative spaces.
About Bed Threads
Bed Threads offers luxury bedding for an affordable price. Its 100% Flax linen sheets, duvets, and pillowcases are a natural way to add comfort, quality, and class to your bedroom.
Overview of Bed Threads
Silk, cotton, polyester—there are several fabrics that bedding is made of. But, that doesn’t mean it should be. Bed Threads burst onto the scene in 2017 to give customers an alternative: 100% flax linen.
Bed Threads Linen Sheets Review
This Bed Threads review will feature the brand’s best-selling duvet cover in its most popular colors. Below you’ll find highly pigmented Rust, Sage, and Terracotta hues that come with a handy storage sack.
Bed Threads Linen Sheet Sets Review
Bedding sets are a convenient way to purchase all that you need to revamp the way your bed looks and feels. The products featured below in this Bed Threads review are some of the brand’s bestsellers, including full sets in Rust, Sage, Terracotta, and Petrol.
Is Bed Threads Ethical?
Bed Threads is very transparent about its sourcing and manufacturing. The flax it uses for the 100% French Flax Linen is pesticide-free and they utilize the entire plant, meaning there’s no waste leftover.
Are Bed Threads Soft?
When your Bed Threads sheet sets arrive, they won’t exactly be soft. They’re sort of scratchy at first, but after a few washes, they start to show their softer side. And the more you wash your sheets, the more luxurious and buttery they become.
How Do You Wash Bed Threads?
Bed Threads uses two different fabrics for its products that have different care instructions. We’ll outline both for you below:
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How to remove pilling from bedthreads?
To remove pilling, lie your garment flat on a towel and use a delicate cashmere comb, brushing carefully in one direction in the affected area. Never use a razor as they may damage the natural fibers. If you have any questions, contact us at hello@bedthreads.com.au.
How long does linen last?
Linen is a durable, natural material and if cared for correctly can last years – and years. To ensure your products keep, wash your linen before you use it for the first time (and, hopefully, regularly after that) in a cold, gentle cycle using liquid detergent only, and leave on the line to dry. Tumble-drying is not recommended, ...
What to do with cashmere that is not in regular rotation?
If your cashmere is not in your regular rotation and needs to be stored, clean then fold it neatly and place one of your Bed Threads 100% French Flax Linen sacks to protect from moths, mould, and mildew.
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- We offer returns for change of mind purchases within 45 days. Your item must be in their original condition (tags attached, unused and unwashed and in the original packaging). To complete your return, please send us an email athello@bedthreads.com.au. While we hope you love and use your Threads for years to come, we understand that sometimes things...
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