A quick read of Oculus’ official Quest/Rift content return policy suggests that there’s a simple standard for receiving “automated refunds” from the store: You can request a refund within 14 days of purchase for virtually any app used for fewer than two hours. Here’s the policy — emphasis ours: Video Player is loading. This is a modal window.
Is there a restocking fee at Best Buy?
There is no restocking fee if the purchaser is a Best Buy Totaltech™ member at the time of purchase, or if the product is unopened, or if the purchase and the return both occur within: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law. The restocking fee will be taxed in select states.
How do I return an item to Best Buy?
If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). Reimbursements on returns lacking proof of purchase may require an email address, may be denied or limited, and state sales taxes and fees will not be reimbursed.
Is there a restocking fee for final sale items?
There is no restocking fee if the purchaser is a Best Buy Totaltech™ member at the time of purchase, or if the product is unopened, or if the purchase and the return both occur within: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law. The restocking fee will be taxed in select states. All Final Sale merchandise cannot be returned.
What is the return policy for final sale items?
Returns info: Items need to be returned in a like-new condition. Please return items with all accessories and packaging. If you received a discount or free item by purchasing multiple items together, you will lose that benefit if you do not return all items purchased. All Final Sale merchandise cannot be returned.
Can you return VR headsets to Best Buy?
FYI Best Buy does not allow returns on opened VR headsets.
Can I return an opened Oculus Quest 2?
You can only process a return if it is within 60 days of receiving your order. After your device has been received for a return, it will be inspected before you will be able to get a refund. Items like the oculus quest 2 are available for a refund if you apply for a refund within 14 days of receiving your order.
Can I return my Oculus quest?
We will refund many eligible digital purchases you've made or sent as a gift (“Gift”) through Oculus for any reason if the request is properly made within fourteen days of the purchase or Gift redemption date and we determine that you have engaged with the content for less than two hours.
Can I return an item I opened to Best Buy?
If you want to return or exchange your purchase, please know that you can return or exchange almost everything within 15 days for a full refund. Simply bring your item(s) to us with all contents and packaging and your proof of purchase, and we will process your return or exchange.
Can I return an opened Oculus Quest 2 to Best Buy?
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
Can you return a used Oculus?
Game or App refund From the Oculus app, tap Menu then tap Settings. Tap Purchase History. Select the app you want to return then tap Request Refund.
What is Oculus return Policy?
To request a refund on a purchase in the Oculus Store, you must do so within 14 days of purchase and have used the app for less than two hours. The Oculus store rarely grants refunds granted on subscriptions, films, bundles, content purchased in-app, or apps you have previously refunded and repurchased.
How do I get a refund on the Oculus 2 quest?
To request using the Oculus companion app on your phone:Open the Oculus companion app on your phone.Tap your profile picture in the top left.Tap Purchase History.Tap on the content you want to request a refund for, then tap Request Refund.Follow the on-screen instructions to request your refund.
What is the oculus quest warranty?
2-year warranty on all devices.
How strict is Best Buy's return policy?
Best Buy return policy without a receipt is strict and requires ID. If you're a My Best Buy member (any tier), you don't need to bring in a receipt to return an item as the team member can look up your order using your phone number. Best Buy can also look up your purchase through your credit card.
Can I return an item to Best Buy after 30 days?
Wedding Registry Items – 60 days from date of purchase. Everything Else (like 99% of the stuff they sell) – 15 days for regular Best Buy customers. 30 days for Best Buy Elite members. 45 days for Elite Plus members.
How do I avoid restocking fee at Best Buy?
With the exception of open-box items missing accessories, restocking fees are waived if the item was never opened or if the purchase was made and returned in: Alabama. Colorado. Hawaii.
Can you return the oculus Quest 2 back to Walmart?
Walmart will accept returns within 90 days after purchase. This applies to all products, with a few exceptions, such as the following: Electronics including but not limited to computers, camcorders, digital music players, and GPS units must be returned within 15 days with receipt.
How do you return a recall in Oculus 2?
How Do I Make a Claim for The Oculus Quest 2 Recall On My Own? To request your free silicone cover, go to the Oculus recall web page and click on the "Go To My Devices" button. From there, you'll be taken to another page where you'll need to sign in using your Oculus or Facebook ID. The next page will come up.
What is the oculus quest warranty?
2-year warranty on all devices.
What is Walmart's return policy?
Walmart's standard return policy generally gives you three months to bring an item back. Here's what it says on the store's website. "You have 90 days after purchase to exchange or return, unless noted in our exceptions. You can return items in-store, for free by mail, or via a scheduled pickup from your home."
How to start a return
Return any in-store or online purchase to any Best Buy store. See details below. Find a store
Our promise
We work hard every day to enrich the lives of our customers through technology, whether you come to us online, visit our stores or invite us into your home. If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair.
Extended holiday return and exchange periods
Purchases made Oct. 18, 2021, through Jan. 2, 2022, have an extended return period through Jan.
Return and exchange periods
The below return and exchange period applies for purchases before Oct. 18, 2021 and after Jan. 2, 2022.
Restocking fees
Some items we sell (see below for the detailed list) have a restocking fee if returned by a customer, including My Best Buy® Elite and My Best Buy® Elite Plus customers.
Like-new condition
Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return.
How to return an item
Gather the purchases you want to return, along with the original contents and packaging.
Return In-Store
You can return items bought in-store or online (excluding Best Buy Marketplace products).
Return by Mail
You can return items bought online by mailing them back to us. Just request a return label.
