We will make the reimbursement without undue delay and not later than:
- 14 days after the day we receive back from you any goods supplied; or
- (if earlier) 14 days after the day you provide evidence that you have returned the goods; or
- if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel the contract.
How do I return a damaged Mercedes-Benz vehicle?
Just contact your Mercedes-Benz dealer to review your pre-inspection report. They’ll help you understand your options for repairs, replacement items and the costs for any excess wear and tear. This is also a good time to schedule the return of your vehicle with your Mercedes-Benz dealer.
What happens when I return my vehicle to defleet?
A damage inspection will take place when your vehicle is returned to the Defleet site, and if there is damage on your vehicle that falls outside our Vehicle Returns Standards, we’ll send you an invoice of the damage charges.
Where can I get my Mercedes-Benz repaired?
We recommend repairs be performed at an authorized Mercedes-Benz dealer or body shop to ensure the best quality and avoid any unexpected charges if repairs do not meet our standards. Remember – you won’t be able to make any repairs once you return the vehicle to the dealership.
How do I return my vehicle to a retailer?
Our Returns Programme allows you to hand your vehicle back to your preferred Retailer. Please get in touch with them to book an appointment. You can contact your Retailer to arrange an appointment to return your vehicle. You can find your nearest Retailer below. Your Retailer will appraise your vehicle and discuss any charges you may have.
Can you return a new Mercedes?
For instance, California state law provides a grace period to return a new car. This right must be exercised within two days and is only valid if you don't violate contract standards, such as mileage limitations. In the future, researching the vehicle you want to purchase can give you confidence about your decision.
What is Mercedes buyback program?
Mercedes Lemon Law Provides a Solution Under the Song-Beverly Consumer Warranty Act, if you purchase a defective Mercedes in California, you are legally entitled to a refund, or the vehicle can be replaced at the manufacturer's cost.
How long does it take to get a refund from Mercedes-Benz?
Allow 4-6 weeks for your cancellation request to be processed. A cancellation fee may be charged and deducted from the refund amount. The cancellation fee amount can be found on the product's original contract.
Which is better BMW or Mercedes?
While the Mercedes-Benz CLS-Class is one of the highest performing large luxury sedans on the road today, the overall winner when it comes to luxury performance is BMW. Any consumer looking for style and performance in the same convenient package should choose a vehicle produced by BMW.
What is average trade in value?
Average Daily Trading Value means the product of the daily trading volume multiplied by the average of the high and low trading price for such day, each as reported by Bloomberg Financial L.P.
How much is Mercedes Benz worth?
25.84 billion U.S. dollarsMercedes-Benz's brand value maintained a steady growth rate between 2010 and 2018, two years of negative growth followed but in 2021, the value bounced back to reached an all-time high of 25.84 billion U.S. dollars.
Can I return a car within 6 months?
The Consumer Rights Act focuses on the first 30 days and then the first six months of ownership, but all is not lost if you're outside the latter period. Follow the same steps and contact the dealer, giving them the option to inspect the car and put any problems right if possible.
Can I return a car before 14 days?
Your rights when buying a used car from a dealership If you've bought a used motor from a dealership, you have the right to return the car within the first 30 days of purchase. This is the “short-term right to reject” rule under the Consumer Rights Act 2015.
Can I return a car to the dealership?
If you've purchased a new or used car and you're having second thoughts about it, in most cases, you won't be able to return the car. The dealer who sold you the car is usually not legally obligated to take the car back and issue you a refund or exchange after you've signed the sales contract.
Do Mercedes have a lot of problems?
As a general rule, German cars are considered very reliable and Mercedes are often considered the king of the German car brands. However, while there is no doubt they make very desirable cars, they are not immune to common issues deriving from poor design, component choice or even technology issues.
Is Mercedes an old person car?
Traditionally, brands such as Buick, Cadillac, Lincoln, and Mercedes-Benz were the top choices for older buyers, however sales of cars to older buyers have increased more towards the basic versions of mainstream vehicles.
Is Audi or Mercedes better?
Since Audi is all about all-wheel drive, and Mercedes only offers all-wheel drive on some of its models, Audi is an obvious choice when it comes to performance and reliability. Speaking of which, Audi also beat out Mercedes in Consumer Reports' road test as being a much more reliable brand over Mercedes.
Which is more reliable Mercedes or BMW?
As you can see, BMW scores much better than either Mercedes-Benz or Audi. Furthermore, it ranks far better than the industry average of 121 problems per 100 vehicles. While Mercedes is close to the industry average, Mercedes-Benz and Audi both rank lower than the average number of problems per 100 vehicles.
Which is cheaper to maintain BMW or Mercedes?
Saying that the gap between Audi and BMW is minimal although looking at our graph Mercedes-Benz is the clear winner when it comes to cost with Mercedes-Benz 24 per cent cheaper than Audi and 20 per cent cheaper than BMW.
Is Mercedes or BMW more expensive?
In fact, you may be asking yourself, “Is Mercedes-Benz better than BMW?” New Mercedes-Benz vehicles are often less expensive, especially at the base level. Not to mention, you can expect greater power, efficiency, and features for your money.
Which is faster Mercedes or BMW?
The M8 Gran Coupe is the quickest, at 3.1 seconds for the standard car and 3.0 for the Competition, but the Mercedes isn't far behind....Drivetrain and performance.2019 Mercedes-AMG GT63 4-DoorPower (hp)577/639Torque (lb-ft)590/6640-60 mph (seconds)3.3/3.1Top speed (mph)1953 more columns•Oct 9, 2019
Proof of Purchase
Return or exchange any item with original purchase receipt within 14 days requires (1) that you email us for a return authorization number, (2) the item must be in original condition and packaging, unopened and uninstalled, (3) include all original materials supplied with the item.
Conditions
Some merchandise, including opened gaskets and ELECTRICAL/ELECTRONIC GOODS are non-refundable. Third party or other outsourced merchandise, including certain Special Order, Commercial Tools and equipment are all subject to a 15% re-stocking fee. Shipping costs are non-refundable.
Customer Responsibility
You are responsible for packing, insurance, shipping fee, and proof of delivery on all returns. In the event the item is lost or damaged in transit back to us, it will be your responsibility to file a claim with your shipping carrier for reimbursement.
Obtaining an Online Receipt
You can find a copy of your receipt in your Order Confirmation email as well as in the “Your Order Status” section of Your Account. If you did not register with us and cannot locate your Order Confirmation email, please contact henry@hmcmercedes.com for instructions on where to ship the return.
When to return Mercedes lease?
If you choose to return your vehicle, the process starts about four months prior to your lease end date. Mercedes-Benz of Bellevue is happy to assist you with the lease return process. There are only four simple steps you will need to follow.
What happens after you return your car?
After returning your vehicle, you will get your final lease-end statement in the mail. This statement details any charges incurred for mileage overages and/or excess wear and use. These charges will be based on the final, third-party vehicle inspection that will be conducted at vehicle turn-in.
What to do prior to turn in on a car?
Prior to turn-in, be sure to remove all personal items from the vehicle, complete all scheduled maintenance, and ensure all originally equipped items (if applicable) are returned with your vehicle. These items include, but are not limited to:
How to contact Mercedes-Benz of McKinney?
Call Mercedes-Benz of McKinney at (844) 857-7986 to schedule a turn-in appointment.
How to stop Audi payment?
To stop the Audi Financial Services automatic bill payment, simply log in to your Audi Financial Services account or call Mercedes-Benz of McKinney at (844) 857-7986 for more information . Please note: If your request is received within five days of your scheduled withdrawal date, a payment will still be deducted from your account.
How long before lease maturity can you turn in a car?
You may turn in your vehicle up to 30 days before your scheduled lease maturity date. If you turn in your vehicle more than 30 days prior to your scheduled lease maturity date, you will be terminating your lease early, and you will receive an early termination invoice within 2-12 weeks of returning the vehicle.
Lease-end Steps
Looking to return your current lease and enjoy a new Mercedes-Benz model? Mercedes-Benz of Hoffman Estates is here to help you with that transition and find you a new lease.
Prepare for Lease-End
Once you’ve made your decision, the process for returning your Mercedes-Benz starts around four months before your lease maturity date and should include the following steps:
Benefits of Leasing
Leasing is a low-cost and stress-free way to enjoy a new Mercedes-Benz every two to three years. Leases typically have an equal or lower monthly payment compared to purchasing a vehicle and are backed by a warranty for their entirety.
Information Package
We help you kick off your lease return preparations by mailing an information package. Inside, you’ll find valuable information regarding the lease return process, exciting offers and a First Class Condition Card.
Third-Party Vehicle Pre-Inspection
You will be contacted to set up a no-charge third-party vehicle pre-inspection. We encourage you to have your vehicle pre-inspection completed between 45 and 90 days prior to your expected return date to ensure enough time for maintenance or repairs, if needed.
Review Vehicle Pre-inspection Results
If you have any questions regarding your vehicle pre-inspection, we’re here to help. Just contact your Mercedes-Benz dealer to review your pre-inspection report. They’ll help you understand your options for repairs, replacement items and the costs for any excess wear and tear.
Return Your Vehicle
We encourage you to contact your Mercedes-Benz dealership before your lease matures and set up an appointment to return your vehicle by lease maturity. Scheduling an appointment in advance will help ensure the best possible lease return experience.
Lease End Statement
In the event you have not received the Lease End Statement at the time of return, you’ll receive a Lease End Statement in the mail.
