Return-Policy.org

best buy ps4 game return policy

by Adriana Borer Published 2 years ago Updated 1 year ago
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For standard Best Buy members, you need to return a video game to Best Buy within 15 days of purchasing the game. For Elite Best Buy members, you need to return a video game to Best Buy within 30 days of purchasing the game. For Elite Plus Best Buy members, you will have 45 days after purchase to return a video game to Best Buy.

Best Buy offers returns for video games bought both online and in store. You can send back an unwanted game within 30 days of the purchase date—as long as it is unopened and in excellent condition.

Full Answer

Can I get a refund on PlayStation Store purchases?

Find out if you're eligible for a PlayStation Store refund and how to request a refund on Playstation™Store purchases including games, DLC, pre-orders and subscriptions such as PlayStation®Plus. Request a refund for content purchased on your account.

How long is the return and exchange period at Best Buy?

Return and exchange periods Member status Standard My Best Buy® Elite members My Best Buy® Elite Plus members Most products 15 days 30 days 45 days Cell phones, cellular tablets, mobile ho ... 14 days 14 days 14 days Major appliances 15 days 15 days 15 days

Can I return an item to Best Buy in store?

Return in store. You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.

Is there a restocking fee at Best Buy?

There is no restocking fee if the purchaser is a Best Buy Totaltech™ member at the time of purchase, or if the product is unopened, or if the purchase and the return both occur within: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law. The restocking fee will be taxed in select states.

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What Is the Best Buy Video Game Return Policy?

Best Buy offers returns for video games bought both online and in store. You can send back an unwanted game within 30 days of the purchase date—as long as it is unopened and in excellent condition.

How To Return a Best Buy Video Game

If your video game is eligible for a return, you can start the process in two ways:

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Return Games Bought from Best Buy

Thankfully, Best Buy accepts video game returns that have been brought back to the store or mailed before the return deadline expires.

Return Deadlines

The return deadlines vary based on which kind of Best Buy member you are. It was hard to make out the deadlines for games, but we slowly realized that they were put in the “Most Products” category.

Open and Unopened Video Games – Does it Make a Difference?

Unfortunately, even if you haven’t opened the video game you have purchased, you won’t get your money back.

How long does it take to get a refund from Playstation?

After purchasing a subscription through PlayStation Store, you have 14 days to request a refund.

How long do you have to refund a PlayStation Plus subscription?

After purchasing a subscription through PlayStation Store, you have 14 days to request a refund. However, we may reduce your refund amount based on how much you have used the service. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced ...

How long before release date can you get a refund?

Pre-order purchases made fewer than 14 days before the release date. For this type of pre-order purchase, you can request a refund up to 14 days* after the date of purchase. Please note, if you have not started to download the main product and your pre-order included extra content that is made available before the main product release, ...

How long can you get a refund for a pre-order?

For this type of pre-order purchase, you can request a refund up to 14 days* after the date of purchase.

What is a pre-order refund?

A pre-order refers to any purchase of digital content made from PlayStation Store before the content release date. There are two types of pre-order refund requests, depending on the date the content was pre-ordered.

Holiday Return Policy

Now, the window for most purchases made during this holiday season has been extended to January 16, 2022, regardless of your membership status.

Can I return an item at Best Buy without a receipt?

To return an item at Best Buy, you must have the original contents and packaging as well as a receipt, the card used to make the original purchase, and a photo ID.

What items cannot be returned at Best Buy without a receipt?

Best Buy asks for proof of purchase for all products in order to process a return. If you are unable to display a receipt or other proof of purchase at the time of the return, you may be able to still return your item by providing the email address tied to the purchase.

Does Best Buy have a 30-day return policy?

Best Buy offers a 30-day return policy or longer only for My Best Buy Elite members, My Best Buy Elite Plus members, and Best Buy Totaltech members. For non-members, most products allow for a 15-day return window from the date you received your item.

Learn How To Return a Game on PS4

The online refund assistant handles all PlayStation store returns. You will only qualify for a refund under the PlayStation store return policy if you meet the following two requirements:

What if the Game Is Faulty?

If you believe a game you purchased is faulty, you may qualify for a refund even if you don’t meet the above-mentioned criteria. For example, Cyberpunk 2077 was notoriously buggy and resulted in an extremely high rate of returns.

How Long Do You Have To Wait for a Refund?

The PlayStation store does not offer a specific window for processing refunds. Users report having their refunds processed either the same day or as many as 14 days later.

What Types of Content Does the PlayStation Store Return Policy Cover?

As long as you respect the 14-day window, you can return many different types of content. The conditions of the refund vary, depending on the product.

Is Anything Non-Refundable?

Yes, there are a few types of products and services for which the PlayStation store will not offer a refund:

How Can DoNotPay Help With Item Returns?

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