Return-Policy.org

best buy tv return policy

by Sarina Russel IV Published 2 years ago Updated 2 years ago
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Does Best Buy give you money back for returns?

There is no restocking fee if the purchaser is a Best Buy Totaltech™ member at the time of purchase, or if the product is unopened, or if the purchase and the return both occur within: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law. The restocking fee will be taxed in select states. All Final Sale merchandise cannot be returned.

Can I Return my TV to Best Buy?

To return a TV, head to the customer service area of your nearest Best Buy store. Returns are available during regular store hours. Best Buy is typically open from 10 a.m. to 9 p.m. Monday through Saturday and 11 a.m. to 8 p.m. on Sundays. You can also return a TV purchased on Best Buy’s website in-store or by mail.

What is the return policy at Best Buy?

  • Return item within the time described in the above table.
  • The item should be in its original condition.
  • You can return via shipping to the Best Buy return department.
  • You can return the item without receipt by attaching your Photo Id proof along with the Invoice form.
  • If you are posting your item then take time to track the returned item.

More items...

Does Best Buy take returns without a receipt?

You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID. You will get free shipping on your return by using our pre-paid label.

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Can you return a TV to Best Buy?

If you need to exchange your TV for a model that fits: You can either box up your TV and bring it back to a Best Buy store for exchange, or we'll deliver the right size directly to you. Delivery for the newly exchanged TV is free.

How many days do you have to return a TV at Best Buy?

Everything Else (like 99% of the stuff they sell) – 15 days for regular Best Buy customers. 30 days for Best Buy Elite members. 45 days for Elite Plus members. In case you were wondering, and who wasn't, a Best Buy Elite (and Plus) membership is earned via their free Rewards Program.

Do you need box to return TV to Best Buy?

Go to Solution. From my understanding as long as you have your receipt, are within your 30 days return period for regular customers and 45 days for Reward Zone Premium members and there is no damage to the TV then yes you are able to return it without the box. Box is not needed.

Does Best Buy accept opened returns?

Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return.

Will Best Buy replace my broken TV?

Bring your TV (under 42") in to your local Best Buy store. We'll repair it, no matter where you bought it. You can also bring in your wireless audio devices, speakers and other smaller products to be repaired.

Can you return a TV to Best Buy without a receipt?

The official policy, for employees' eyes only, is that customers can return an unopened item that the store currently keeps in stock without any proof of purchase. This is possible as long as the SKU (Stock Keeping Unit, a number that represents an exact item) is one that Best Buy currently keeps in stock.

Do you need the box to return to Best Buy with warranty?

Hi there. Thanks for your great question! You definitely don't need to hold onto the box if you don't want to. We recommend keeping boxes for items like phones, TV's or computers however!

Do I need to keep my TV box?

The only valid reason to keep tech boxes is if you frequently upgrade your devices and sell your used items. In that case, keeping the original packaging will probably increase their value. Television boxes are also likely to be stashed away for safekeeping but never used again.

Orders

Have questions about your recent order or would like to change something? Try the links below.

Returns

Not satisfied with a recent purchase? Check out these links on how to return or get service for your item.

Help Center

Find answers to commonly asked questions about orders, product information, returns and more.

Holiday Return Policy

Now, the window for most purchases made during this holiday season has been extended to January 16, 2022, regardless of your membership status.

Can I return an item at Best Buy without a receipt?

To return an item at Best Buy, you must have the original contents and packaging as well as a receipt, the card used to make the original purchase, and a photo ID.

What items cannot be returned at Best Buy without a receipt?

Best Buy asks for proof of purchase for all products in order to process a return. If you are unable to display a receipt or other proof of purchase at the time of the return, you may be able to still return your item by providing the email address tied to the purchase.

Does Best Buy have a 30-day return policy?

Best Buy offers a 30-day return policy or longer only for My Best Buy Elite members, My Best Buy Elite Plus members, and Best Buy Totaltech members. For non-members, most products allow for a 15-day return window from the date you received your item.

How long can you return a clover?

Like any store’s return policy, there are some clover hacks and tips that savvy shoppers need to be aware of. Over 15 Days Hack – If you have your receipt, but it’s been over 15 days since you made the purchase, you’re often better off returning the item without your receipt and accept the store credit.

How long does it take to get a refund from a store?

You’ll get the check in the mail within 7-10 days. Stores don’t keep a lot of cash on hand and so they won’t be able to refund you with cash.

When does Best Buy return policy end?

Best Buy has extended their return policy for items purchased between October 13, 2020 – January 2, 2021. You now have until January 15, 2021 to exchange these items.

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