Are JR passes refundable?
Yes, you can cancel your Japan Rail Pass at any moment, as long as it has not been exchanged nor used. Once you have exchanged your Japan Rail Pass, it can no longer be refunded/canceled or altered in any way.
How do I get a refund on my JR ticket?
For refunds, see a JR Ticket Office (Midori-no-madoguchi) in a train station or a travel agent. In cases of ticket refunds for train delays, the refund request will be accepted up to one year from the day after the day on which the delay occurred.
Can I refund Shinkansen ticket?
Refunds are available up to the departure time of your reserved train, provided you have not picked up your ticket or gone through the ticket gate with QR-Ticket or an IC card. Up to 11:30 pm (JST) on the day of travel for non-reserved seats.
What do you need to exchange for JR Rail Pass?
To make the exchange, all passengers are required to go to a JR office in person, along with their passport and JR Pass Exchange Order. The JR staff need to confirm the voucher owner's identity in person, before authorizing the exchange for the actual JR Pass.
Is the train ticket refundable?
Passengers with counter tickets can hand over the ticket to the railway officials at the station where your journey was to begin and obtain a full refund from the counter. No refund is admissible if you cancel, surrender your tickets or file a TDR after the actual departure of the train.
Can I change the date of my Shinkansen ticket?
Changes and refunds are not possible after the scheduled departure time of the first designated train, even if the train is delayed. However, if the booking is exclusively for non-reserved seats, changes and refunds can be made up to the first day of the period during which the ticket is valid.
What happens if you miss Shinkansen?
If you reserved a seat and miss the shinkansen, nothing happens except the seat is wasted. You can always take the next shinkansen and go to the unreserved carriages or make a new reservation.
Can I use JR Pass from Tokyo to Osaka?
In Tokyo, you can catch the Shinkansen either at Tokyo Station or Shinagawa Station, and then arrive to Shin-Osaka Station in Osaka. A one-way journey costs 13,620 yen (unreserved seat) or 14,340 yen (reserved seat), but with your JR Pass, you can avail of either without having to pay additional fees.
How much is bullet train from Tokyo to Kyoto?
Nozomi trains require about 140 minutes to reach Kyoto from Tokyo, Hikari trains about 160 minutes and Kodama trains about four hours. The regular one way fare from Tokyo to Kyoto is 13,320 yen for a non-reserved seat or around 14,000 yen for a reserved seat.
Which Shinkansen is not covered by JR Pass?
Nozomi and Mizuho Shinkansen bullet trains (both reserved and non-reserved) are not included with the JR Pass. These two types of trains operate on the Tokaido, Sanyo and Kyushu Shinkansen lines. To use these trains, JR Pass holders would need to pay full fare.
How do I get a rail pass in Japan?
JAPAN RAIL PASS: From purchase to travelSTEP1Purchase a JAPAN RAIL PASS on the dedicated website (JAPAN RAIL PASS Reservation) ... STEP2Pick up the PASS. ... STEP1Buy at JR designated sales office or agents. ... STEP2Turn in your Exchange Order to receive a JAPAN RAIL PASS.
Does the JR Pass cover Tokyo subway?
The Japan Rail Pass and JR Tokyo Wide Pass are valid only on JR trains and the Tokyo Monorail. They cannot be used on subways or any other non-JR train.
Can I use Japan Rail Pass on Shinkansen?
The PASS is valid on all Japan Railways (JR) Group Shinkansen “bullet trains” (except for the “NOZOMI” and “MIZUHO” trains), limited express trains, express trains, and local trains (Green Car passes are valid for Green Car travel) in addition to the BRT (Bus Rapid Transit system).
How do I use JR Pass in Japan?
The JR Pass is available for 7, 14, and 21-day trips. Once you have purchased your Japan Rail Pass, you will receive an exchange voucher. Upon arrival in Japan, and to be able to use your JR Pass, you must validate and exchange your order for the actual pass, which must be made a maximum of 90 days after your purchase.
How do I receive the JRail Pass?
You can place your order online, then we dispatch your order within 1 business day using FedEx or UPS. Delivery time can vary by location and country. For details check our delivery page.
Am I eligible for the JRail Pass?
To be eligible for the Japan Rail Pass, you need to be a visitor to Japan for tourism, under a “temporary visitor visa”. For details see our JR Pass eligibility page.
Additional services at JRPass
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What is JR Pass?
JR Pass (covering all Japan) are available for individuals who are visiting Japan. for sight-seeing purposes and are compliant with with either of the conditions listed below.
How long can you stay in Japan as a temporary visitor?
"Temporary visitor" entry status, according to Japanese Immigration Law, allows a stay in Japan of 15 days or 90 days for "sight-seeing, etc.".
What is the condition for a temporary visitor to Japan?
Condition 1. "Temporary visitor" entry status, according to Japanese Immigration Law, allows a stay in Japan of 15 days or 90 days for "sight-seeing, etc.".
