If you are not satisfied with your purchase, you may request a refund within 90 days upon delivery. (30 days for autoship) Simply email us at contact@betterbody.co with the reason for the refund request. Our friendly customer support team will be there to assist you.
Full Answer
Can we accept exchanges for goods received in non-satisfactory condition?
As far as we take measures to ensure smooth delivery of our goods, there are circumstances outside of our control . As such, we accept exchanges for goods received in non-satisfactory condition.
Is shipping cost refundable?
Shipping costs are non-refundable. You will need to pay for your own shipping costs for returning your item. You will receive refunds for your original purchase only.
Return & Refund Policy
Thanks for shopping at Better Body Sports. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, you must provide a photo of the product and written explanation as to why the product is being returned.
Refunds
If required, once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
Shipping
You will be responsible for paying for your own shipping costs for returning an unopened item. Original shipping costs are non refundable.
Contact Us
If you have any questions on how to return your item to us, contact us.