Newegg Return and Exchange Policy [ Easy Refund ]
- Newegg Return Policy (Full Information) You can return any purchased product within 30 days from the shipping date. You required the original packaging and the purchase receipt.
- About Newegg Exchange Policy. Currently, Newegg does not offer exchanges for different products. ...
- Refund Policy of Newegg. ...
What is Newegg's return policy and how does it work?
PC retail giant Newegg has suddenly reversed a long-standing return policy after an incident with a popular YouTube channel, and will now accept all returns on "open box" products on a "no questions asked" basis.
Did Newegg refuse to refund an open-box motherboard?
This comes after popular PC hardware review YouTube channel Gamer Nexus posted videos claiming Newegg knowingly sold them a defective open-box motherboard and then refused them a refund.
Can I return multiple items to Newegg at once?
For returns of multiple items that would need to be shipped back to Newegg separately, please set up a separate return for each item so that each package is issued its own shipping label. My return is related to a shipment issue? To report a shipping problem follow the return process above, and select your issue from the drop down.
Is Newegg scamming US?
Gamers Nexus posted a video earlier this month called “ Newegg Scammed Us ,” detailing a purchase with Newegg gone terribly wrong. According to the video, Gamers Nexus site owner Steve Burke purchased a $500 open box Z490 motherboard from Newegg that he decided to return upon its delivery.
Can you return open box products to Newegg?
For products labeled as “Open Box”, Newegg accepts all returns within the product's eligible return period. This applies to all Open Box products sold and shipped by Newegg. Shop with confidence with Hassle-Free Returns.
Does Newegg open box have warranty?
Open Box Product However, regardless of what the product description says, Newegg only guarantees that you will receive the product itself, accessories may or may not be included. Bear in mind that your open box product may not contain cables, adaptors, manuals, CDs, drivers, fans, etc.
How strict is Newegg return policy?
If the product you bought was a Marketplace item, other policies apply. The Newegg Standard Return Policy states you can get a refund if you return the product you bought in 30 days. There is also the 45/1 Return Policy, which allows 45 days to return your item for a refund or one year to request a replacement.
Does Newegg have a restocking fee?
Newegg does not charge any restocking fees for returns regardless of the reason for return. Newegg does not charge for return shipping labels for products up to 50lbs. You may request a courtesy prepaid return label during the return creation process.
Do open box items have warranty?
Open box means it was bought by a customer and may or may not have been used and returned within the return window. Open box items do not guarantee the original packaging or any accessories that come with the device nor do they have full manufacturer warranty as if perfectly new.
Is open box the same as refurbished?
The major difference between a refurbished laptop and an open box laptop is that a refurbished laptop has been audited, reconditioned, and tested before being resold, while an “open box” laptop has just been taken out of the box, previously owned, but not used.
How do I return a package to Newegg?
How to return a Newegg itemSign in then find your order within your order history. ... If eligible select Refund or Replace located to the right of the item then select your items and tracking.Select your return reason, then complete your return information along with a detailed description of the issue.
How do I avoid restocking fee?
The best way to avoid a restocking fee is to find out the policy before making a purchase. Check with the retailer or seller about the following points: How long you have to return your purchase without any financial penalties.
Can restocking fee be waived?
At many retailers, restocking fees are allowed as long as the fee is clearly disclosed and as long as it isn't charged if you're returning an item because of a defect or missing part, or because it wasn't what you ordered.
How long do Newegg returns take?
Refunds are made to the same payment method that you used on your order. Refunds take about 3-5 business days to complete after an order is canceled or a return is processed. The exact time frame may be different depending on your bank and payment method.
Can you return refurbished items to Newegg?
The return policy for Newegg's refurbished items is the same as the standard return policy applied for all items sold on the website. Whether you've bought the refurbished item from Newegg or a marketplace seller, you can return the item by sending a request within 30 days of issuing the invoice.