big 5 sporting goods return policy

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How long do I have to return an item to Big 5?

Big 5 accepts returns of eligible items within 90 days of purchase. You can return items purchased both online and in store at any of their local shops with the original receipt within that time frame. If you place an order online, you can also return the merchandise by mail.

Can you return items to Big 5?

Items purchased online from Big 5 can be returned to any Big 5 store with the original packing slip. A refund will be issued using the same form of payment as the original purchase. Credit will be returned to the same credit card used to make the online purchase.

Can you exchange items after 30 days?

If it's broken After 30 days, the retailer can give you a repair or fair replacement, but you're not entitled to a refund.

Can you exchange items without a receipt?

What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.

Can I return an opened item to five below?

At Five Below, the answer is YES!

Can I return shoes if I wore them once?

Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.

How long do you have to return a purchase?

If a retailer does have a returns policy, then you'll usually have between 28-30 days to return an item and get a refund or exchange.

How long do I have to make a return?

Under the Consumer Rights Act, you have a right to return something and get your money back if it's faulty. You're only entitled to an automatic refund if you return it within 30 days, otherwise the retailer can repair or replace it.

Am I entitled to a refund if I change my mind?

But if you simply change your mind about something you bought in a shop and decide you don't want to keep it, you do not have any rights under consumer law. Some shops offer to accept returns and give you an exchange or refund within a certain amount of time after the purchase.

What do I do if I lost my receipt?

If you've lost the original receipt, you will have to contact the place where you made your purchase or, possibly, your credit card company. You should keep in mind that some stores and businesses might not accept receipts or a statement from your credit card company if you plan to use the receipt for returning items.

How can I get proof of purchase without receipt?

Other types of proof of purchase include:credit or debit card statement.a lay-by agreement.a receipt or reference number given for phone or internet payments.a warranty card showing the supplier's or manufacturer's details and the date and amount of the purchase.More items...

Can a store refuse to give a refund?

In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.

What is big R return policy?

Returns. You may return most new, unopened items which were not special orders within 30 days of delivery for a full refund. Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Can you return BB guns to Big 5?

No refunds or exchanges unless returned in the original condition within thirty (30) days from the date of release. Big 5 may assist customers with any manufacturer's warranty of firearms purchased at Big 5, provided that Big 5 is contacted within one (1) year from the release date.

Can you return an air mattress to Big 5?

EXCHANGES: Exchanges may be made for opened or used air mattresses with an original purchase receipt, within thirty (30) days of the date of purchase.

What is Big Lots return policy?

What is the return policy for items purchased in a Big Lots store? Most merchandise purchased in a Big Lots store can be returned to a store within 30 days of the date of purchase. The merchandise must be in its original condition, complete with accessories, packaging and instructions, and be accompanied by a receipt.

How long does it take to return Big 5 merchandise?

Big 5 accepts returns of eligible items within 90 days of purchase. You can return items purchased both online and in store at any of their local shops with the original receipt within that time frame. If you place an order online, you can also return the merchandise by mail.

How to contact Big 5 customer service?

Reach out to the Big 5 customer service at 800-898-2994 and request Return Merchandise Authorization (RMA). You should do this before shipping your items back

How long do you have to return a bat?

All bats, regardless of the manufacturer, should be returned within one year from the purchase date, with the exception of Pinnacle Sports Bamboo bats, which have a 30-day warranty.

Can I return a Big 5 item?

I f you bought your item in a Big 5 store, you can return it to any Big 5 location. According to the official Big 5 return policy, the outcome will be different based on whether you have the original receipt or not.

Can you return an item if you can't find the original receipt?

If you cannot locate the original receipt, you can still return the item— all returns lacking the receipt qualify only for non-transferable store credit.

Does Big 5 take responsibility for returns?

You can track your return shipment using the carrier’s tracking number. Big 5 takes no responsibility for items until they receive them from the carrier.

Does DoNotPay return items?

DoNotPay has many different areas of expertise—helping you return your faulty items is only one of them.

How long is the warranty on a baseball bat?

Baseball Bats: No warranty on wood bats, with the exception of Pinnacle Sports bamboo bats, which have a thirty (30) day warranty, as described within. Bats are under factory warranty only and are subject to all applicable terms and conditions of such warranty.

Can you return eyewear?

No returns or exchanges on used, damaged, scratched, or blemished eyewear .

Is a firearm under warranty?

Firearms are under manufacturer warranty only and are subject to all applicable terms and conditions of such warranty. Claims must be handled directly through the manufacturer.

Can pinnacle be returned?

Must be returned by the customer to Pinnacle with the original receipt.

What is Big 5 Sporting Goods?

Big 5 Sporting Goods is dedicated to offering you the best prices for quality sporting goods gear, outdoors gear, and other products. These prices may vary in our online and retail stores and are subject to change without notice. While our goal is to prevent any error in posted product and pricing information, these errors may still occur. In the event of such an error, Big 5 reserves the right to cancel any order containing these errors at its sole discretion. If your order is canceled, then we will send you an email to the email address that you provided at checkout. Items in your shopping cart reflect the current price displayed on the item's product details page. Please note: This price may differ from the price displayed when the item was first placed in your shopping cart. If an item you have purchased is reduced in price within 30 days of your order date, we will happily adjust the sale price for you upon your request. Please note that we can only make one sale adjustment per item and such adjustment cannot be combined with other offers not in effect at the time of adjustment.

How to verify Big 5 stock?

To verify availability, please call the store and reference the SKU number displayed above the product title.

How to return a package to UPS?

As part of the RMA process, you will be issued a return shipping label via e-mail. Print the label, remove all other labels from the return package, attach the return label to the package and drop it off at the nearest United Parcel Service (“UPS”) carrier pickup location. No additional postage is required. Return shipments are charged our then-current standard shipping and handling rate (and associated tax, if applicable) including surcharges for items marked for oversized shipment. The return shipping and handling charges will be deducted from the return credit issued. To avoid such deduction, you may use the in-store return process. If your order used a promotional shipping and handling rate, or if our shipping and handling rates have changed, then return shipping and handling rates may differ from the rates applicable to your original order. You may obtain an estimate of the shipping and handling charges by contacting Customer Service. Please note that surcharges for Alaska and Hawaii may apply.

How long does it take for UPS to deliver a large package?

Our Oversized service is delivered via UPS and has an estimated delivery between 5-7 business days from the date of shipment.*

When does the risk of loss and title for items purchased by you pass to you?

The risk of loss and title for items purchased by you pass to you upon our delivery of the items to the carrier.

Can you edit Big 5 email?

While logged into your account you can make edits to tailor your shopping experience at Big 5, including the ability to save billing/shipping addresses for easier checkout and the ability to modify your preferences regarding emails about future offers and promotions.

Does Big 5 Sporting Goods League apply to online purchases?

The Big 5 Sporting Goods League Loyalty program is only applicable to in-store purchases and does not apply to online purchases. Additional information is available on our League Loyalty Page.

How to submit feedback to Big 5?

You can submit Feedback by emailing us at feedback@big5corp.com. You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.

What is the Big 5?

You and Big 5 agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services or Content (collectively, “Disputes”) will be settled by binding arbitration , except that each party retains the right: (i) to bring an individual action in small claims court and (ii) to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights (the action described in the foregoing clause (ii), an “IP Protection Action”). The exclusive jurisdiction and venue of any IP Protection Action will be the state and federal courts located in the Central District of California and each of the parties hereto waives any objection to jurisdiction and venue in such courts. You acknowledge and agree that you and Big 5 are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Further, unless both you and Big 5 otherwise agree in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this “Dispute Resolution” section will be deemed void. Except as provided in the preceding sentence, this “Dispute Resolution” section will survive any termination of these Terms.

How does Big 5 arbitration work?

Unless you and Big 5 otherwise agree, the arbitration will be conducted in the county where you reside. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of the documents that you and Big 5 submit to the arbitrator, unless you request a hearing or the arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.

What happens if Big 5 prevails in arbitration?

If you prevail in arbitration you will be entitled to an award of attorneys’ fees and expenses, to the extent provided under applicable law. Big 5 will not seek, and hereby waives all rights it may have under applicable law to recover, attorneys’ fees and expenses if it prevails in arbitration.

How old do you have to be to use Big 5?

Eligibility. You may use the Services only if you are 18 years or older and capable of forming a binding contract with Big 5 and are not barred from using the Services under applicable law.

Is Big 5 a waiver?

Big 5’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Big 5. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

Can you transfer Big 5?

You may not assign or transfer these Terms, by operation of law or otherwise, without Big 5’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. Big 5 may freely assign or transfer these Terms without restriction.