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Can I return Birkenstocks I bought online in store?
Products purchased on www.birkenstock.com/us must be returned online at www.birkenstock.com/us/returns. They cannot be returned to a Birkenstock store or authorized retailer.
Can I return Birkenstocks after trying them on?
Returns must be made, or at least brought to our attention, within 30 days of your products' arrival. The product or products must also be in unworn condition and in the same packaging (shoebox) they were sent to you in. Products returned in a condition other than the one stated above may not qualify for a refund.
Can I return my online order?
Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
Does Birkenstock pay for return shipping?
Customers are responsible for return shipping costs on returns and exchanges. We only accept returns purchased from Simply Birkenstock and within 30 days of delivery. After this time period you will receive a store credit (or exchange). The shoe box must be shipped inside a shipping box.
Are Birkenstocks guaranteed for life?
Does Birkenstock have a warranty? Birkenstock footwear does not have a specific warranty or guarantee, please check our return policy at https://www.birkenstock.com/us/us-policies-return.html.
How long do Birkenstock returns take?
A refund of the purchase price will be approved once we have received and examined the returned items. In our experience, after approval a refund to a bank account can take up to five workdays. If payment has been made using PayPal, the refund can take up to ten workdays after approval.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
Is it illegal to return used items?
Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).
Do Birkenstocks run big or small?
As for HOW Birkenstocks are supposed to fit, they run true to size. I realized that, since there should be anywhere from 1/8 - 1/4 th of an inch of extra space in front of your toes and behind your heel, my size is actually 40 (some styles 41).
How long will Birkenstocks last?
They have been reported to last many years and last over a decade when adequately cared for and treated. It may survive indefinitely with reasonable care and maintenance, as well as suitable and timely repair. The more time you spend in your Birkenstocks, the more ease you will get with their use.
How Are Birkenstocks supposed to fit?
0:032:56How To Fit | BIRKENSTOCK - YouTubeYouTubeStart of suggested clipEnd of suggested clipThere should be a space of approximately 10 millimeters between your toes and the front edge of theMoreThere should be a space of approximately 10 millimeters between your toes and the front edge of the footbed. This way your toes don't touch the edge. And can move freely.
How Are Birkenstocks supposed to fit?
0:032:56How To Fit | BIRKENSTOCK - YouTubeYouTubeStart of suggested clipEnd of suggested clipThere should be a space of approximately 10 millimeters between your toes and the front edge of theMoreThere should be a space of approximately 10 millimeters between your toes and the front edge of the footbed. This way your toes don't touch the edge. And can move freely.
Do Birkenstocks run big or small?
As for HOW Birkenstocks are supposed to fit, they run true to size. I realized that, since there should be anywhere from 1/8 - 1/4 th of an inch of extra space in front of your toes and behind your heel, my size is actually 40 (some styles 41).
How long will Birkenstocks last?
They have been reported to last many years and last over a decade when adequately cared for and treated. It may survive indefinitely with reasonable care and maintenance, as well as suitable and timely repair. The more time you spend in your Birkenstocks, the more ease you will get with their use.
Are soft bed Birkenstocks vs regular?
The soft footbed is exactly the same construction as the regular footbed. The only difference is underneath the suede layer and right above the jute layer is a layer of memory foam. It's not that soft. You can feel it when your shoe is new, but it's not like squishy like wearing a Nike if that makes sense.
RETURN
After you have received an item you have 30 days to return it. To ensure that this process is quick and seamless, please note the following:
Refund of purchase price
All the refunds are processed back to your original mode of payment. For Cash on Delivery orders, the refund will be made once you provide us your bank details.
Cancellation Policy
Under any circumstances, if you wish to cancel the placed order, you can do so by logging into your account or getting in touch with our Customer Care representatives. However, you can cancel your order online as long as the product has not been dispatched from our warehouse.
