EXCHANGE/RETURN POLICY
- EXCHANGES. We offer free exchanges within 30 days of your order date. ...
- RETURNS. If you are not satisfied with your order, you are welcome to return the items for a refund within 30 days from when your order was placed.
- LOST OR STOLEN PACKAGES. ...
- DAMAGED OR DEFECTIVE ITEMS. ...
- FINAL SALE ITEMS. ...
Full Answer
How do I get a refund for my bear Bottom Item?
Please contact sales@bearbottomclothing.com and we can assist you. If you do not contact us in advance, it will result in a delayed refund. My item was final sale, can I return it? Final Sale items cannot be returned or exchanged for any reason. If you have any issues please contact us at sales@bearbottomclothing.com within 5 days for assistance.
How long does it take for bear bottom to deliver?
They typically end up being delivered within 2 business days of being marked "delivered". If you still have not received your package after 2 business days please contact our customer service team at sales@bearbottomclothing.com. How do I replace a damaged or defective item?
Can I return my order and get a refund?
RETURNS If you are not satisfied with your order, you are welcome to return the items for a refund within 30 days from when your order was placed. A refund will be issued after we have received your order back. We deduct a flat fee of $6.95 for the return shipping and handling.
How do I return a package without the Order Number?
You will need the order number and shipping zip code, which can be found on the shipping label on the exterior of the package. If you do not have the original packaging, please scroll to the bottom of the return page and select "Don't have your order information." What if my package was lost or stolen?
Does Bearbottom have free returns?
We offer free exchanges within 30 days of your order date. Products must be unworn and unwashed with the tag still attached. Please click here to start an exchange. After you have shipped back your order, we will ship out your exchange within 2 business days.
Where is Bearbottom located?
Our warehouse is located in sunny Clearwater, Florida.
Is Bear Bottom ethical?
All of our partners are committed to our Vendor Code of Ethics (VCOE), which is based on internationally recognized labor standards. Along with our commitment to ethical sourcing, we operate on a buy-one-give-one donation model to give back to the communities around our production facilities and our HQ.