Refund Guidelines
- Games and Expansions. We refund paid games or expansions within 14 days of purchase, as long as you haven’t played for more than two hours.
- In-Game Items. ...
- Blizzard Balance and Virtual Currency. ...
- World of Warcraft Game Services. ...
- Subscriptions. ...
- Pre-Purchases. ...
- Gift Purchases. ...
Does Blizzard give refunds?
To request a refund, go to the Support page, choose the game, and then select the refund option under the Payments section. You have 30 days from the date of purchase to request a refund. Generally speaking, Blizzard does not provide refunds. If you want one of your games refunded, you will have to follow the instructions below:
Can You refund on Blizzard?
Once an order shows as Refunded in your order history, the money is always returned to the original payment method, and Blizzard Customer Support cannot speed up the return of funds. Refunds usually take 3-10 working days to fully complete.
How to refund Overwatch on Blizzard?
The Overwatch 2 beta has given players the opportunity to test out the new changes ahead of its official release, but the community wants Blizzard to address the long queue times for matches. Overwatch 2 continues to be a divisive game, with many streamers and players both loving and loathing the upcoming sequel.
How to refund Blizzard balance?
Blizzard (Battle.net) Balance is used to purchase digital services from all Blizzard Entertainment games. It can be purchased from the Blizzard Shop, gifted, or acquired via the WoW Token. You cannot refund or withdraw Battle.net balance once it has been added or gifted to your account.
Can you return games on Blizzard?
Games and Expansions We refund paid games or expansions within 14 days of purchase, as long as you haven't played for more than two hours. Examples include: World of Warcraft and its expansions (Battle for Azeroth, Shadowlands) Diablo III and its expansions (Reaper of Souls, Rise of the Necromancer)
How do I return a blizzard purchase?
Refund for Products on Blizzard Battle.netGo to the Blizzard official website and Log in to your account. ... Now click on one of the listed games that you want to refund. ... Click on the Payments icon and then click on the Contact Support button. ... Here you will get the option for Request a refund, click on that.More items...•
How do I get a refund on Blizzard 2021?
How to Request a Refund. You can usually request a refund automatically using our support site and selecting the relevant game or product. We will typically refund purchases to the method of payment used for the original transaction.
How long is Blizzard refund?
Refunds usually take 3-10 working days to fully complete. Please note that business days do not include weekends and public holidays. Depending on the payment method, the transaction can take up to 6 weeks. Please log in to submit feedback.
How do I refund a modern warfare blizzard?
Call of Duty: Modern Warfare Refund on Battle.netOpen Battle. ... Select Call of Duty: Modern Warfare, located in Partner Games section.Click Payments.Select I would rather categorize the issue, and then click on Payments.Choose Refunds in the pop-up menu.Choose the reason for your refund request and finalize the process.
Can I refund Cold War?
Click on Black Ops: Cold War. Go to Payments. However, if you don't see any payments, categorize the issue. Choose between Request a Refund or Refunds.
Is overwatch 2 free?
The fact that Overwatch 2 will be free-to-play means this should be an easy enough transition, since no players need to pay for the new game. But this change means it looks as though 6v6 Overwatch is a thing of the past, as Overwatch 2 uses a 5v5 model.
Can you refund wow?
Subscriptions. We'll refund any unused World of Warcraft subscription within 14 days of the purchase. We won't refund subscription time lost due to a suspension and/or permanent account closure. For permanent account closures and suspensions longer than 15 days, we will cancel upcoming recurring subscriptions.
How do I get a refund from the Cold War?
So, if you are one of those players, this is how to get a refund for Black Ops: Cold War on PC:Go to the Battle.net support page.Click on Black Ops: Cold War.Go to Payments. ... Choose between Request a Refund or Refunds.Pick the corresponding reason for refund.
Can I refund blizzard balance?
Blizzard doesn't have a transparent refund policy, which means that their customer service team looks at refund requests on a case-by-case basis. You are more likely to obtain a refund if you haven't used the product and if too much time hasn't elapsed since you made the purchase.
How do I get a refund from Blizzard overwatch?
Sign in with your Xbox account credentials. Locate the Order history. Find Overwatch in the list of games you've purchased. Click on Request refund.
Can you refund wow?
Subscriptions. We'll refund any unused World of Warcraft subscription within 14 days of the purchase. We won't refund subscription time lost due to a suspension and/or permanent account closure. For permanent account closures and suspensions longer than 15 days, we will cancel upcoming recurring subscriptions.
How to return an item Print
The return address and instructions can be found on your returns label included in the packaging.
Orders placed before 31st December 2021
Before the 31 st of December 2021, the Activision Blizzard Gear store was operated by another company.
How to refund a game on Blizzard?
Go to the Blizzard official website and Log in to your account. Then click on the Support button at the top right next to your Account name. Now click on one of the listed games that you want to refund. Click on the Payments icon and then click on the Contact Support button.
How long does it take to get a refund on Blizzard?
The rules that few members found are that the refund is only possible if the game is not played at all and the refund is asked within 3 days. There are some special cases where they gave refunds to their customers even the games were played. Therefore, it depends on the situation and luck when it comes to blizzard refunds.
Can you get a refund for a game you played on Blizzard?
After you request an appeal it’s up to the blizzard to decide if they want to give you a refund or not. If you have played the game it’s possible that they won’t give you a refund however many people have reported that they received a refund even after playing the game.
Can you get a refund from Blizzard?
You will get the Refund Complete message from the Blizzard. If you are not eligible for the refund then you can request an appeal to them by submitting the ticket. You need to provide full information related to the product and tell them the whole story about why you should get a refund.
Does Blizzard have a refund policy?
About the refund on Blizzard, there is very little about it on their official site. They have not defined the refund policy on their site. However, they do have an option for making a refund ticket on their support page.
Do some platforms offer refunds?
Some platforms that provide the purchase of products also offer the refund option for the users. Refunds are offered if users want to get back their money for the purchased product for different reasons. Every platform has its own rules for the refund policy.
How long do you have to return merchandise to the manufacturer?
If you are returning a Manufacturer Direct, Memorabilia, or Collectible item, you must return your merchandise within 30 days of your item’s ship date.
When should I expect my refund?
It can take 7-10 business days for your return to reach our warehouse. Once your return is received, it can take an additional 10 business days for us to process your return.
How long does it take for a refund to be processed on Blizzard?
Refunds usually take 3-10 working days to fully complete. Please note that business days do not include weekends and public holidays. Depending on the payment method, the transaction can take up to 6 weeks.
When you ask for a refund, are your funds returned?
When you ask for a refund, your funds are not returned when you request it, but when (and if) your refund is approved. If you use the self-service option in the website, your refund is approved immediately upon request, provided you received confirmation that you were eligible for the refund.
What is a Battle Net order?
By placing an order on the Battle.net Shop, you are submitting a binding offer to purchase digital content, such as digital versions of Blizzard interactive games and digital content for Blizzard products (“Digital Content”) or services from Blizzard. Blizzard is not liable to you, nor will be in breach of contract, for any loss or damage as a direct or indirect result of Blizzard’s failure or delayed performance or impossibility to perform by circumstances beyond Blizzard’s reasonable control. Based upon your billing address, Blizzard will collect sales tax on your behalf and remit payment to the state government in states where digital goods are taxable. Your order is accepted, and a contract concluded once Blizzard has sent you a Confirmation Email (“Confirmation Email”). YOU HEREBY EXPRESSLY AGREE THAT THE SUPPLY OF DIGITAL CONTENT AND THE PERFORMANCE OF BLIZZARD’S SERVICES BEGINS IMMEDIATELY AFTER THE CONFIRMATION EMAIL IS SENT. In the case of pre-orders, the performance begins when Blizzard adds the respective license to your Battle.net account after sending you a Confirmation Email.
Can you buy Blizzard in different currencies?
Depending on your country of residence and the specific item (s) you are purchasing, you may be able to choose from several different currencies to purchase goods from Blizzard.
Can you use PayPal for Blizzard?
Different payment methods, such as credit card, direct debit, PayPal wallet, or Battle.net Balance, may be available to you when making a purchase. When you use third party payment and billing providers, such as PayPal, that provider’s additional terms, and costs, may apply. Blizzard may request that you authenticate your PayPal credentials for security reasons. It is your obligation to pay all Federal, State, and local taxes, duties, or levies associated with the receipt or use of the digital goods purchased from Blizzard. You may review the authorized payment methods on Blizzard’s Online Services.
Does Blizzard have a dispute resolution policy?
Any and all disputes between you and Blizzard which arising out of this Terms of Sale or any purchase made from Blizzard will be resolved in accordance with the Blizzard Entertainment Dispute Resolution Policy, which is available for your review ( here ). Please note that Blizzard’s Dispute Resolution Policy includes a binding arbitration agreement and class action waiver, which affect your legal rights. You agree to jurisdiction for any claim or action arising out of or relating to these Terms of Sale in Los Angeles, California, the United States.
Does Blizzard collect sales tax?
Based upon your billing address, Blizzard will collect sales tax on your behalf and remit payment to the state government in states where the sale of Merchandise is taxable. Blizzard also reserves the right to notify you of any mistakes in product descriptions or errors in pricing prior to product dispatch.
Does Blizzard have revised terms of sale?
Revised Terms. Blizzard may, from time to time, change, modify or update these Terms of Sale, and the revised Terms of Sale will apply to all subsequent purchases. You agree that you will review the Terms of Sale before any purchase. For easier reference, Blizzard will change the “Last revised” date above. Limitation of Liability.
Does Blizzard have a liability?
To the fullest extent permitted by law, and save where expressly set out in any License Terms or in any other agreements between the parties, Blizzard shall have no liability to you in the event of the products or services infringing or being alleged to infringe the proprietary rights of any third party.
Games and Expansions
- We refund paid games or expansions within 14 days of purchase, as long as you haven’t played for more than two hours. Examples include: 1. World of Warcraft and its expansions (Battle for Azeroth, Shadowlands) 2. Diablo III and its expansions (Reaper of Souls, Rise of the Necromanc…
In-Game Items
- We’ll refund most items that you buy with real money and use or receive in-game within 14 days of purchase, as long as you have not claimed, opened, or otherwise used the item. Examples include: 1. Overwatch Loot Boxes 2. World of Warcraft Pets and Mounts 3. World of Warcraft Character Level Boosts 4. WoW Tokens 5. StarCraft II Commanders and Mission Packs 6. Heroes of the St…
Blizzard Balance and Virtual Currency
- We’ll refund purchases of Blizzard Balance and ‘Virtual Currency’ within 14 days of purchase, as long as you haven’t spent the currency yet. The term ‘Virtual Currency’ only applies to in-game currencies purchased with real money. Examples include: 1. Heroes of the Storm Gems 2. Overwatch League Tokens
World of Warcraft Game Services
- We’ll refund certain World of Warcraft services within three days of purchase.Examples include: 1. Race, Name, or Faction Changes 2. Character Transfers 3. Guild Name Changes A refund will revert the service your character or guild received.
Pre-Purchases
- We’ll typically refund any pre-purchased game or product prior to its release.Some exceptions may apply in cases where the pre-purchase includes in-game benefits that can be claimed for other products. If you’ve already claimed or used those added benefits, the purchase would become non-refundable.
Gift Purchases
- We’ll refund unclaimed gifts within 14 days at the purchaser’s request. If the recipient has claimed but not yet used the gift, the recipient must request the refund. Other refund eligibility limitations still apply as listed above. Eligible gift refunds are credited back to the original purchaser.