Once you accept your product, Bob’s Discount Furniture allows returns in the following cases: Factory defects —You can return your item within one year from the date of receipt if it has a factory defect Accessories —You can return accessories within three days from the date of arrival and get a full refund if they are in brand-new condition.
Full Answer
What is Bob's way's refund and return policy?
It's the Bob's Way to be open, honest and clear! So here's our clear and simple refund and return policy. • You may cancel your order for a full refund at any time up until the day of delivery or pickup.
What is Bob's outlet's return policy for items purchased as-is?
Merchandise purchased from Bob’s Outlet which is not Factory Fresh, as well as Showroom floor models are sold “As-Is” and are excluded from this limited warranty and service policy. There is no exchange, warranty (express or implied), refund, return, or service for such items.
What is Bob's Red Mill's return policy?
Cancellations, Returns and Refunds Policy. It's the Bob's Way to be open, honest and clear! So here's our clear & simple refund and return policy. You may cancel your order for a full refund at any time up until the day of delivery or pickup.
How does Bob’s Discount Furniture contact me?
By providing your telephone number to Bob’s Discount Furniture, you expressly consent to Bob’s Discount Furniture using an automatic telephone dialing system and pre recorded voice or text messaging to contact you regarding delivery, for quality assurance purposes, and for any other purposes.
Can I return a bobs couch?
For your convenience, purchases of new unused products with their original packaging and tags can be returned by mail or at any of our retail locations, regardless of whether you made your purchase online, in a store, or by phone. Returns must be made within 28 days of their purchase date.
Can you return a mattress at Bob's Discount Furniture?
You may return your mattress within 90 days of the original receipt date and we will refund the purchase price minus the original delivery fee.
What is Bob's cancellation policy?
Return / Exchange Policy & Customer Satisfaction If you are unsatisfied for any reason with your purchase, you can return or exchange it within 30 days of delivery. Returned items must be new and in unused condition.
How do I return a purchase?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
Can I flip my Bob-O-Pedic mattress?
Mattress That Offer Dual Options There are a few mattresses that let you select a “dual” comfort layer, which means you can flip your mattress so one side is plush (about 3-10 on the firmness scale) vs. firm (about 6-10 on the firmness scale) — all according to Bob-O-Pedic.
How do I sue Bob's furniture?
Any customer who has a complaint with Bob's Discount Furniture may contact the company's customer care liaison team directly by email at WeCare@MyBobs.com. In the event the issues are not resolved directly with the company, a complaint may be filed with BBB online at www.bbb.org.
How do I cancel an order on Bob's furniture?
After I complete my purchase on mybobs.com, can I make changes to my order on the website? Once your order has been submitted, it is immediately forwarded for processing. For that reason, changes can only be made by calling or visiting a Bob's Discount Furniture store.
Does Bob's Discount Furniture price match?
If within 14 days from the date of original purchase you find that the price of an item was further reduced, we will be happy to adjust your payment to match the lower price, upon request.
Does Wayfair have free returns?
If you're not in love within 100 nights, you can arrange a free return or exchange it for a different one. The return or exchange option only applies once per order. This excludes Mattress Toppers, Crib Mattresses, Air Mattresses, and Open Box Mattresses.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
How do I ask for a refund?
Refund Request Letter—Why Is It Important?Ask for a refund in a polite and formal language.Include details about the product—what was purchased, when, and what the price was.Explain why you want to return the item.Mention relevant aspects of the transaction such as dates and place of delivery.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
Does Bob's Discount Furniture price match?
If within 14 days from the date of original purchase you find that the price of an item was further reduced, we will be happy to adjust your payment to match the lower price, upon request.
How do I cancel a bobs furniture order?
After I complete my purchase on mybobs.com, can I make changes to my order on the website? Once your order has been submitted, it is immediately forwarded for processing. For that reason, changes can only be made by calling or visiting a Bob's Discount Furniture store.
Does Wayfair have free returns?
If you're not in love within 100 nights, you can arrange a free return or exchange it for a different one. The return or exchange option only applies once per order. This excludes Mattress Toppers, Crib Mattresses, Air Mattresses, and Open Box Mattresses.
How long does it take to return a used item?
Returns must be made within 28 days of their purchase date. Used, worn or washed, and items sold “As-Is” are not eligible for return or exchange at any time. All returns require a valid proof of purchase in the form of original store receipt or web invoice.
Does a merchandise credit expire?
Merchandise credit does not expire. Online purchases made with Paypal and returned in store will be refunded as merchandise credit. Shipping Fees are Non-Refundable. Returns by Mail: Returns can also be made through the mail.
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Exceptions to 1-Year Warranty
Merchandise purchased from Bob’s Outlet which is not Factory Fresh, as well as Showroom floor models are sold “As-Is” and are excluded from this limited warranty and service policy. There is no exchange, warranty (express or implied), refund, return, or service for such items. You assume all risk as to the quality and performance of such items.
Protecting Your Privacy
We request contact information such as telephone numbers and email addresses in order to service you better and provide information about Bob’s. Participation is completely voluntary. We’ll only use your contact information to communicate information directly related to Bob’s Discount Furniture, your Bob’s Card and your Goof Proof Plan.
Resolution of Disputes
Any and all claims and/or disputes between you and Bob’s arising out of and/or related to this agreement, any products and/or services sold and/or purchased through Bob’s, and/or any performance of any services related to this agreement must be resolved exclusively by final and binding arbitration before a single arbitrator pursuant to the rules of the American Arbitration Association (“AAA”).
How long does it take to get a refund from Bob's BMW?
If your Bob’s BMW purchase does not meet your satisfaction, you may return it for a refund or replacement within 30 days of purchase. To avoid a restocking fee and to receive a full refund, excluding shipping and handling fees, the item must be new, unused, showing no sign of wear or use, and in its original packaging. Manufacturer Warranties.
How to contact Bob's BMW?
Bob’s BMW will do its best to assist with these claims. Call 1-800-269-2627. Immediately email orders@bobsbmw.com or call 1-800-269-2627 if any items in your order arrive damaged. Keep all original shipping containers and take pictures if possible. We will work with the shipping carrier to process the damage claims.
How to return a BMW?
To return by mail: 1. Call the Parts Department at 1-800-BMW-BOBS (269-2627) Monday – Friday 9am-6pm, or Saturday 9am-4pm. 2. You will receive an email that serves as the authorization for your return.
Does Bob's BMW accept coupons?
Bob’s BMW will typically accept coupons from some competitors and industry partners. Original, screenshot, unexpired, ads/coupons must be presented. All price match requests are subject to Management approval and confirmation of offer, coupon, or discount. Eligibility: