bobs discount furniture return policy

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Can bobs furniture be returned?

Cancellations, Returns and Refunds Policy You may cancel your order for a full refund at any time up until the day of delivery or pickup. Standard shipping (FedEx/UPS) item(s) including orders shipped directly from our factories may be cancelled for a full refund at any time up until the item(s) ships.

How do I return something to Bobs?

For your convenience, purchases of new unused products with their original packaging and tags can be returned by mail or at any of our retail locations, regardless of whether you made your purchase online, in a store, or by phone. Returns must be made within 28 days of their purchase date.

What is the return and exchange policy?

A return policy is a set of rules that merchants establish to manage how customers return or exchange unwanted or defective products that they've previously purchased or received as a gift.

Can furniture stores charge a restocking fee?

You may be charged a restocking fee on returns—typically between 10 and 20 percent of a product's sale price. Also, stores might not refund a customer's original delivery fees. This depends on the reason for your return.

What is Bob's cancellation policy?

Return / Exchange Policy & Customer Satisfaction If you are unsatisfied for any reason with your purchase, you can return or exchange it within 30 days of delivery. Returned items must be new and in unused condition.

Does Wayfair have free returns?

If you're not in love within 100 nights, you can arrange a free return or exchange it for a different one. The return or exchange option only applies once per order. This excludes Mattress Toppers, Crib Mattresses, Air Mattresses, and Open Box Mattresses.

What is 30 day return policy?

For example, the 30 days could mean that you have to exchange the purchase within 30 days of purchasing the items. It could also mean that you have 30 days to use a promotion or discount within the store.

How do I return an order?

Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.

What are the refund policies?

A refund policy is a document that outlines the rules for getting refunds for purchased goods and services. A refund policy often details the eligibility requirements for refunds, types of refunds given, the refund timeframe, and the return process.

What percentage of furniture is returned?

“Shoppers return 5 to 10 percent of what they purchase in store but 15 to 40 percent of what they buy online,” David Sobie, co-founder and CEO of Happy Returns told CNBC.

Can a store refuse to give a refund?

In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.

Can I cancel furniture order before delivery?

Make it clear that you need the goods by a certain date, or for a service to start or finish by a set date. If the retailer does not deliver by then, you'll be legally entitled to cancel your order and demand a refund for a deposit or the cancellation of any credit agreements.

What is the difference between return and exchange?

If a customer wants a return, they are communicating that the product did not meet their expectations for one reason or another and want a refund. An exchange on the other hand, means that they were satisfied with the quality of the product and the buying experience, but chose the wrong item.

Why do we have return policy?

Why have a return policy? A fair return policy builds trust between a business and its customers. In fact, offering a clear and consistent way for customers to return a purchased item can increase conversion and repeat rates.

Why do companies have return policy?

A concise and clear return policy gives consumers a feeling of security; that what they are buying is guaranteed to be what it is represented to be. If a retailer doesn't give this guarantee, then consumers often become suspicious and avoid buying the product.

What is a good return policy for a small business?

You should have a standard return policy for your business. According to one source, 9% of purchased products are returned to brick and mortar stores, and 30% of online purchases are returned. Return policies vary by business. They are influenced by industries and the types of products you sell.

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How long does it take to return a used item?

Returns must be made within 28 days of their purchase date. Used, worn or washed, and items sold “As-Is” are not eligible for return or exchange at any time. All returns require a valid proof of purchase in the form of original store receipt or web invoice.

Does a merchandise credit expire?

Merchandise credit does not expire. Online purchases made with Paypal and returned in store will be refunded as merchandise credit. Shipping Fees are Non-Refundable. Returns by Mail: Returns can also be made through the mail. Please download, print, and complete the Return Form that can be found on our website.

How long does it take to return a used item?

Returns must be made within 28 days of their purchase date. Used, worn or washed, and items sold “As-Is” are not eligible for return or exchange at any time. All returns require a valid proof of purchase in the form of original store receipt or web invoice.

Does a merchandise credit expire?

Merchandise credit does not expire. Online purchases made with Paypal and returned in store will be refunded as merchandise credit. Shipping Fees are Non-Refundable. Returns by Mail: Returns can also be made through the mail.

What color is Bob's leather sofa?

Most options come in color tones such as grey, beige, brown, and navy . Also, Bob's offers discount leather options in classic colors starting under $1500. While customers like the look and feel of these sofas at first, there were some complaints about durability and sagging in some cases.

How many states are Bob's in?

Bob's can be found in 20 states across the US. Want to know which is the closest to your home?#N#Take a look at the handy store locator for more information.

How friendly was Hank?

Hank was very friendly, easy going, helpful, and knowledgable about all the items in the store. Buying alot of furniture is stressful but Hank made it as easy as possible. It was a great experience working with Hank, I assure you he will address all your concerns. Five stars.

What is Bob's discount furniture?

Bob's Discount Furniture is one of the most well-known discount furniture chains in the US. With over 150 locations ranging from pickup, outlet, and store fronts across the country, Bob's Discount Furniture has grown from a local New England furniture store to a country wide name-brand.#N#With a no-nonsense business model that features extremely competitive prices at final sale terms, they attract shoppers that are looking for a bargain. While most customers like the styles and wide selection of budget-focused offerings, there were some complaints at times, including issues with delivery, perceived quality, and wishing for a more lenient return policy.

Does Bob's have a mattress?

Bob's has a wide range of mattress options with their very own mattress brand, Bob's Bob -o-pedic, which features all-foam and hybrid designs in a variety of firmness options to choose from. While customers like the price of Bob's mattress options, there are some complaints about sagging in some cases.

Key Aspects of The Bob’s Furniture Return Policy

• If you ordered the wrong product from Bob’s Discount Furniture, you can cancel it and get a full refund before the delivery or pick-up date. You can also cancel an order with standard shipping, like FedEx or UPS, and get a full refund if you cancel before the item is shipped. This also includes orders shipped directly from the factory. Once you acc...

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