Full Answer
Can I Return my Ralph Lauren order to a Polo factory store?
We cannot accept returns of RalphLauren.com merchandise at Polo Factory Store locations. Returns cannot be made at department and specialty store locations. If your order was purchased online with Klarna, PayPal® or PayPal Credit, you cannot return it in stores.
What is Ralph Lauren's returns and fast shipping policy?
Enjoy free fast shipping on orders made using a RalphLauren.com account and on orders of $150 or more at RalphLauren.com. Enjoy free returns within 30 days of the order ship date. See our returns policy for details and exclusions.
How do I get a refund for my Ralph Lauren gift?
Please visit one of our Ralph Lauren, Polo Ralph Lauren, or Double RL stores to receive a refund or merchandise credit for gifts purchased in-store. How long will it take to process my return?
How long does it take for Ralph Lauren to process returns?
It could take up to three weeks for us to receive and process your return. We will credit your original form of payment unless otherwise specified. Merchandise purchased at RalphLauren.com can be returned to any US Ralph Lauren or Polo Ralph Lauren store. You must have your return slip with you at the time of return.
Can you return Ralph Lauren at a factory?
We cannot accept returns of RalphLauren.com merchandise at Polo Factory Store locations. Returns cannot be made at department and specialty store locations. If your order was purchased online with Klarna, PayPal® or PayPal Credit, you cannot return it in stores.
Can you return to Polo Factory Store?
Returns or exchanges may be made at any time with a valid receipt and original tags attached. Returns made without a valid receipt must have original tags attached and will receive merchandise credit.
What is the return policy at Ralph Lauren?
OUR RETURN POLICY Customers who placed orders may return item(s) within 30 days of the order shipment date or in-store purchase date. Orders placed using PayPal or Klarna cannot be returned to Ralph Lauren or Polo Ralph Lauren stores.
Does Ralph Lauren have free returns?
If you are not, we will gladly accept the return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice for online orders, or purchase information from your printed store receipt, within 30 days of order shipment date (excluding watches and fine jewelry ...
Does Ralph Lauren have a warranty?
The Guarantee is also limited to the original, end-user purchaser for 60 days from the date of purchase. To submit a Guarantee request, please contact us at customerassistance@ralphlauren.com or 1 (888) 475-7674 and have information available regarding where and when you purchased your product.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
Can you return clothes to Ralph Lauren?
You have 30 days to exchange your item.
Can I return Polo at Macy's?
Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable. Any new or gently used Cosmetic or Fragrance product purchased at Macy's that does not meet your needs will be accepted for return.
Is Ralph Lauren a polo?
Polo and Ralph Lauren are often confused with each other due to their similar logos and sporty garments. Ralph Lauren Corporation produces brands such as Polo Ralph Lauren, Double RL, Ralph Lauren Collection, and Club Monaco.
How do I return a UPS parcel?
Simplifying customer returnsNavigate to "My Shipments" Log into your account and navigate to the "My Shipments" section.Create the return. Select the shipment that needs to be returned and then click "Create return". ... What to do with the shipping documents. ... Paying for the return shipment. ... Shipment drop-off.
Who does Ralph Lauren use for shipping?
U.S. Postal Service Priority Mailboxes are shipped via U.S. Postal Service Priority Mail. Economy, 2-Business Day, Next Day, and Saturday delivery options are not available. Please allow 5 to 10 business days for delivery. RalphLauren.com is proud to offer shipping to APO addresses.
How long does Ralph Lauren fast shipping take?
Orders placed with Fast shipping will typically be delivered in 3-4 business days from order date. Shipping estimates for most items are based on orders placed before 3 p.m. ET Monday – Friday (excluding holidays) and 11 a.m. ET for customized items.
Can I return Polo at Macy's?
Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable. Any new or gently used Cosmetic or Fragrance product purchased at Macy's that does not meet your needs will be accepted for return.
Can you return clothes to Ralph Lauren?
You have 30 days to exchange your item.
Is Ralph Lauren a polo?
Polo and Ralph Lauren are often confused with each other due to their similar logos and sporty garments. Ralph Lauren Corporation produces brands such as Polo Ralph Lauren, Double RL, Ralph Lauren Collection, and Club Monaco.
Does Polo ship to Canada?
Shop Ralph Lauren and ship to Canada Whether they are looking for casualwear shirts or luxurious gowns, Canada consumers know they'll buy quality products with Polo Ralph Lauren, Black Label or Lauren collections.
Does Ralph Lauren Give Full Refunds?
As long as items are undamaged, warren, and still within the acceptable return window, Ralph Lauren will issue you a full refund. How long the refu...
How Many Days Is Ralph Lauren's Refund Policy?
Ralph Lauren allows 30 days for their customers to return items for a refund.
What Items Cannot be Returned To Ralph Lauren
Personalized Items, Gift Boxes, Home Lighting and Ralph's Coffee Products are among the products that can't be returned.
How to return watches and fine jewelry?
WATCHES & FINE JEWELRY. Watches and Fine Jewelry must be in perfect condition, with all protective materials, tags and stickers attached. To return watches and fine jewelry, please call 877-639-7934. Enjoy free returns within 10 days of the shipment date.
Can I return my Polo Ralph Lauren order?
Orders placed using PayPal or Klarna cannot be returned to Ralph Lauren or Polo Ralph Lauren stores. PayPal or Klarna orders must be returned by mail via our online returns process, and are not eligible for exchanges.
Does the Ralph Lauren Return Policy Allow Returns of All Goods?
Some Ralph Lauren products don’t qualify for a refund or exchange, and these are:
What Is the Polo Outlet Return Policy?
The Polo Outlet return policy allows you to return Factory Store merchandise. You should provide proof of purchase or a gift receipt to be eligible for a refund or an exchange.
What Are Return Procedures for Online and In-Store Purchases?
There are separate return procedures for in-store and online purchases.
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Report Archive
We are committed to transparency throughout our citizenship and sustainability journey. Our past Global Citizenship & Sustainability Reports and ESG Supplements can be found below. Our Supplement includes the following indices: GRI, SASB and TCFD.
Policies and Disclosures
Below are policies and disclosures that share our approach across select citizenship and sustainability issue areas.