Please note:
- The return label is only valid for your current Bogner return.
- Purchases made at any Bogner franchise store or business partners cannot be returned using this process, it is strictly for Bogner.com website purchases only.
- Bogner does not accept returns from outside of the United States. If merchandise is returned from outside of the U.S. ...
Full Answer
Can I return items made at a Bogner store?
Purchases made at any Bogner franchise store or business partners cannot be returned using this process, it is strictly for Bogner.com website purchases only. Bogner does not accept returns from outside of the United States. If merchandise is returned from outside of the U.S. customs and duty fees will be charged.
What is the return policy for sale items?
Our usual returns policy does not apply to sales goods. You have fourteen days to return a sale item, with the exception of ‘final sale’ items (all priced ending .99 cents) which cannot be returned. - With the exception of FINAL SALE options, you have fourteen days in which to return sale items.
What is Boden’s returns policy?
For purchases made directly through Boden, we offer a 3-month, no-quibble returns policy. We’ve had to pause exchanges for now. Don’t worry, anything you’ve returned for an exchange will be automatically refunded. Our usual returns policy does not apply to sales goods.
What is Bogner's Fall/Winter collection?
Or to put it another way: BOGNER`s second home. Be inspired by our Fall/Winter Collection that celebrates the glamour and sparkle of the Alps. THE jacket for on and off the slopes : Our water-repellent Lacquer Jacket in a high-gloss finish.
What's your returns policy?
For purchases made directly through Boden, we offer a 3-month, no-quibble returns policy. We’ve had to pause exchanges for now. Don’t worry, anything you’ve returned for an exchange will be automatically refunded.
How do I return my order?
Although we hope you love your order, there may be times when you need to return items to us. To do so, simply follow the instructions below:
Lost your returns form, or need another (for an additional return)?
Don’t despair! You can print a copy of your order from your online account. Alternatively, a note with the following information will do:
Lost your returns label?
We can send you another in the mail, or by email (for you to print out). Simply contact us and let us know your preference. It’s that easy!
Can I return more than one order in a parcel?
Certainly, but please ensure that the correct paperwork for each order is enclosed in your returns parcel. It would be really helpful if each order can be separated, so that it’s clear which items belong to which order. Each return will be processed separately, and we’ll let you know when this has been done.
How do I track my return?
It's easier than you think. If you still have your parcel, be sure to jot down your tracking number – it's on your returns label. Once your items are on their way back to us, head to one of the links below, and enter your tracking number.
How long does it take to process my returns?
Please allow up to 28 days before contacting us. Please do not worry; once your returns arrive with us, your request will be actioned as soon as possible. Make sure you save the top of the returns label that was in your parcel. It will have your tracking information. We’ll pop you an email as soon as your return has been processed.
