How do I get a refund for my bear Bottom Item?
Please contact sales@bearbottomclothing.com and we can assist you. If you do not contact us in advance, it will result in a delayed refund. My item was final sale, can I return it? Final Sale items cannot be returned or exchanged for any reason. If you have any issues please contact us at sales@bearbottomclothing.com within 5 days for assistance.
What is Bear's return policy for cloud pillows?
Absolutely no refunds or returns will be granted after 100 nights. You have 100 nights to try the Cloud Pillows from the time you receive the pillow (based on delivery confirmation info). To start your return, simply access Bear's return portal with your order number and zip code.
What is bear mattress's return policy for mattresses?
In order to receive a refund, the mattress must be removed from your home by an authorized party of Bear Mattress LLC and confirmed by Bear Mattress LLC. If you wish to return an unopened mattress, contact us within the first 100 nights and we will send you a return shipping label.
How do I return a bear Mattress Pro topper?
In order to receive a refund, the Pro Topper must be removed from your home by an authorized party of Bear Mattress LLC and confirmed by Bear Mattress LLC. If you wish to return an unopened mattress, contact us within the first 100 nights and we will send you a return shipping label.
How to refund online purchases?
For Refund of Online Purchases: 1. Your package will include an order invoice, this Invoice will need to be sent in with your returned item. Please indicate reason for the return on your invoice . 2. Pack and seal your return merchandise securely and include the original invoice and Customs Documents (if applicable).
Can you return a final sale item?
FINAL SALE items cannot be returned for exchange, credit, or refunds. 3. For all other items, to be eligible for an exchange, credit or refund as described below, the merchandise must be returned unworn with tags and must be accompanied by the original return form and customs documents (if applicable).
Returns
Product may be returned within 30-days from the date of purchase for a full refund or exchange. Product must be new in the box for full refund. Please note shipping and handling charges are excluded. Original shipping costs (if applicable) and return shipping costs will be the purchaser’s expense.
Process for Standard Return Shipping
Contact our Customer Service team to obtain a Return Authorization Number. You can reach us at 800.694-9494 or bearcustomercare@beararchery.com.
