Full Answer
Can I return an item I purchased from Brighton?
If for any reason you are not entirely pleased with a product you purchased on www.brighton.com, simply return the item within 60 days of receipt for exchange or full refund of the purchase price (minus shipping). Refunds will be issued in the same method as the order was paid.
How do I contact Brighton customer care?
We can be reached at (800) 628-7687 Monday through Friday 7am to 5pm Pacific Time or email, consumercare@brighton.com. I purchased a Brighton item in a store, how do I return it?
What is the return policy for items?
All return charges are the customer's liability. We will refund shipping costs if there is a fault with the product. However, we cannot accept responsibility for return or re-shipping costs incurred when returning non-faulty items. All items should be unworn and unused, with tags attached/in original packaging.
How many jewelry returns does Brighton get each year?
That's the number of bags cleaned, conditioned and repaired at Brighton in 2018. Of the millions of jewelry items sold every year, just a tiny percentage—a mere 2%—are returned for repair. Every watch we receive for repair is fitted with a brand new battery.
What is Brighton return policy?
We want you to be completely satisfied with your Brighton purchase. If for any reason you are not entirely pleased with a product you purchased on www.brighton.com, simply return the item within 60 days of receipt for exchange or full refund of the purchase price (minus shipping).
Does Brighton have warranty?
Brighton jewelry, watches, and handbags all have a manufacturer's warranty. If your piece is damaged due to a manufacturer's defect, Brighton will repair the item for you under their Brighton Warranty. This guarantee does not ensure repairs on damages due to negligence or normal wear and tear.
Does Brighton jewelry tarnish?
jewelry is created through a multi-step process that begins with a designers hand sketch. Cast in solid brass or zinc alloy, each piece is plated in pure 92.5% silver. As with all silver, tarnishing will take effect over time causing a slight discoloration in the jewelry.
Can you return items in store?
In-Store Returns: Some stores will refund without a receipt, but others may only give a replacement or store credit. Collect the item. Bring the item to the store, along with all original packing materials and accessories. Identify why you want to return the item.
Is Brighton jewelry real silver?
Brighton jewelry is created through a multi-step process that begins with a designer's hand sketch. Each piece is cast in solid brass or zinc alloy and is plated in pure silver.
What is Brighton jewelry warranty?
Do Brighton jewelry/watches have a warranty? We are so confident in the quality of our merchandise, that we guarantee your satisfaction. If your merchandise is damaged, due to a manufacturer's defect within one year from the date of purchase, we will be happy to repair your item.
Does Brighton jewelry use Swarovski crystals?
Whether you are looking for a piece of jewelry made out of fine Swarovski crystals from Austria or leather from Chicago, Brighton uses quality materials and unique styles.
How do you restore Brighton jewelry?
0:263:02Brighton Jewelry Care - YouTubeYouTubeStart of suggested clipEnd of suggested clipHot water and I like to put some shampoo. In my water baby shampoo is perfect because it doesn'tMoreHot water and I like to put some shampoo. In my water baby shampoo is perfect because it doesn't have a lot of chemicals in it it doesn't have conditioner that's oily.
How do you clean tarnished Brighton silver?
The most important thing to remember when cleaning your Brighton jewelry is to never use chemicals or store-bought jewelry cleaner. Just soap and warm water will do the trick, no chemicals are needed!
Can I return a product if I'm not happy with it?
You don't have an automatic right to get your money back if you just change your mind about something you've bought and there's nothing wrong with it. It's the same no matter how expensive the item was - it's really down to the seller whether they offer you anything.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
How do you clean a Brighton bracelet?
Just soap and warm water will do the trick, no chemicals are needed! Brighton coats their jewelry with enamel, so we recommend using natural shampoo or soap to help protect the fine coating. Anything too intense may cause the enamel to peel, leaving your jewelry looking worse than when you started cleaning it.
How do you clean a Brighton straw purse?
Tips for Washing Fabric and Straw Handbags Use cool water and gentle soap. Do not wring. Rinse well, and allow to air-dry away from direct sunlight.
Does Brighton have an outlet store?
Finding Brighton Outlets Brighton has over over 5,000 retail locations, five of which are their brand outlet stores. Instead of paying full price for your favorite Brighton jewelry, shop at one of their outlets and discover the savings. The Brighton outlets are scattered across the country.
Where is Brighton corporate headquarters?
City of Industry, CABrighton Collectibles / HeadquartersCity of Industry is a city in the San Gabriel Valley, in eastern Los Angeles County, California, United States. The city is almost entirely industrial, containing over 3,000 businesses employing 67,000 people, with only 264 residents as of the 2020 census, making it the third least populous city in the state. Wikipedia
Where is Brighton Music Center?
You may also write to us at Brighton Music Center, 1015 Third Ave., New Brighton, Pa. 15066
How long is the N# guarantee?
We want your thorough satisfaction with your purchase. All our products#N#are backed by a 30 day satisfaction guarantee. If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice.
Is Brighton Music Center liable for lost business?
Brighton Music Center does not accept liability beyond the remedies set forth herein, including any liability for products not being available for use or for lost or corrupted data or software, or the provision of services and support.Brighton Music will not be liable for lost profits, loss of business or other consequential, special, indirect or statutory damages even if advised of the possibility of such damages.You agree that for any liability related to the purchase of products or services bundled with the products, whether for breach or contract, warranty negligence, strict liability in tort or otherwise.Brighton Music Center shall not be liable or responsible for any amount of damages above the aggregate dollar amount paid by the customer for the purchase of products or services under this agreement giving rise to such liability. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. While we try to make sure our prices are accurate, we are not responcible for items marked at the incorrect price.
30 Day Satisfaction Guarantee
- We want your thorough satisfaction with your purchase. All our products are backed by a 30 day satisfaction guarantee. If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice.
Returns Or Exchanges
- An RA number must accompany all returns. Please call 800-335-9371 to obtain your RA. All returns must be received by us no later than 30 days from the date of purchase. All returned items must include a Return Authorization Number, be in the original packaging complete with all components includingthe warranty card and owner’s manual, and show no signs of wear or abus…
Limitation of Liability
- Brighton Music Center does not accept liability beyond the remedies set forth herein, including any liability for products not being available for use or for lost or corrupted data or software, or the provision of services and support.Brighton Music will not be liable for lost profits, loss of business or other consequential, special, indirect or statutory damages even if advised of the possibility o…
Applicable Law—Resale Or Export
- You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying for your own personal use only, and not for resale or export.