The Burt’s Bees return policy states, “Every product purchase from BurtsBees.com is protected by our 100% satisfaction guarantee. If for any reason the product does not meet your expectations, we will refund the purchase price within 30 days of delivery. Shipping and handling fees are not refundable.”
Full Answer
How do I contact Burts Bees customer service?
All Consumer Inquiries: Dial 1-800-849-7112 (see below for options) • For Burtsbees.com or Order Information: Select Option 1 • For Product Returns, Questions, Health Concerns (excluding Oral Care): Select Option 2 • For Retailer Information: Select Option 3
Does Burt's bees sell over the counter products?
Frequently Asked Questions. Burt's Bees produces both cosmetic products and “over-the-counter” or OTC products. Products such as our sunscreens and anti-acne products are classified by the US FDA as OTC because they contain specific active ingredients known to prevent or treat certain conditions like sunburn and acne.
Are Burt's bees products gluten-free?
Therefore, we are unable to state that any Burt's Bees products are "gluten-free.". Several of our products are known to contain certain allergens, because raw materials that contain or are made from the allergen are intentional ingredients in those products.
Who is behind Burt’s Bees?
Burt’s Bees co-founder and namesake–Burt Shavitz–was a beekeeper and our first products were crafted from the bounty of his hives in Maine, USA.
Does Burt's Bees have a money back guarantee?
If for any reason the product does not meet your expectations, we will refund the purchase price within 30 days of delivery. Shipping and handling fees are not refundable. Refunds are issued back to the original form of payment.
Does Burt's Bees go out of date?
Our cosmetic products are intended to last three years from date of manufacture, which can be determined by reading the lot code. We recommend that products be used within 12 months after opening and it's best to store products out of extreme temperatures and direct sunlight, if possible.
How do I cancel my Burt's Bees order?
Please call us at 1-800-849-7112, option 2, Monday through Friday 10:00 AM - 6:00 PM EST or you can email us using the Contact Us link.
Where is Burt's Bees located?
Durham, North CarolinaBurt's BeesTypeSubsidiaryFoundedDover-Foxcroft, Maine, U.S. (1984)FoundersBurt Shavitz Roxanne QuimbyHeadquartersDurham, North Carolina , U.S.Area servedUS UK Ireland Canada Australia Germany Hong Kong Taiwan New Zealand7 more rows
Does Burt's Bees make your lips more chapped?
While the formulation of this product does contain moisturizing ingredients, it also contains ingredients that are known to potentially trigger allergic contact dermatitis of the lips, including flavors and lanolin. This is why I don't recommend this product for those with dry, chapped lips.
Is Burt's Bees good for dry lips?
Is Burt's Bees good for chapped lips? But's Bees lip balm is suitable to use on chapped lips but it may not be moisturising or healing enough if your lips are in very bad condition. If the regular Burt's Bees balm is not working for you, you could try their Ultra Conditioning Lip Balm for dry lips .
Where does Burt's Bees ship from?
DenverShipping rates and times are based on method, total weight, and destination from our Denver (Aurora), CO facility. We offer several shipping levels to fit your needs: Standard (FedEx SmartPost or USPS) can take 10-12 Business* days.
How long does it take Burt's Bees to ship?
Shipping Options and Pricing Orders will be shipped within 24 hours from time of receipt, except if placed Friday after 12 noon EST through Saturday. You will normally receive your order within 3-7 business days.
What is Burt's Bees mission?
Burt's Bees has been on a mission for over 30 years to develop effective and accessible natural skin care and beauty products. Over that time, the brand's made it a priority to clearly state on its product labels the percentage of ingredients derived from nature.
Why is Burt's Bees so popular?
Fans can't get enough. Since Burt's Bees was founded in 1984, the brand has amassed a cult-like following worldwide. And it's not just the amazing products and easy-to-understand ingredients that resonate with people; the company is also dedicated to giving back and embraces a keep-it-simple mantra.
Is Burt's Bees Made in USA?
One of my favorite American-made brands is Burt's Bees. I'm obsessed with the Ultra Conditioning Lip Balm–it works wonders on chapped and sunburned lips.
Was Burt Bees bought by Clorox?
Under the terms of the agreement, Clorox will acquire 100 percent of Burt's Bees from its stockholders in a transaction that is structured as a merger. The company is acquiring Burt's Bees for $925 million net of an additional $25 million payment for anticipated tax benefits.
Can you use expired lip balm?
For any lip product, we recommend using it for only a year after it's been opened. Expired chapstick can have bacteria and fungus, which can cause skin issues and irritation, especially if your skin is sensitive.
Does beeswax lip balm expire?
Answers. Lip balm does expire, but there isn't a "one time fits all" expiration date. When it comes to lip balms containing sunscreens and skin protectants (i.e. zinc oxide or titanium dioxide), both ChapStik and Burt's Bees recommend tossing the balms after one year.
Do Chapsticks expire?
What is the shelf-life/expiration date of ChapStick® lip balm? ChapStick® products without an expiration date do not expire. Also, for the freshest ChapStick®, we recommend that you use it within one year after opening and store it at 20-25°C (68-77°F).
How long does Burts Bees Tinted lip balm last?
LONG LASTING: Just one swipe of this conditioning lip balm leaves your lips smooth and nourished for up to 8 hours. ALL NATURAL: Enriched with 100% natural ingredients, this Burt's Bees lip balm is formulated without parabens, phthalates, petrolatum or SLS.
How to contact Burtsbees about damage?
It is normal for the box to show some wear, however, if damage occurred to the item (s) in your shipment, please contact us immediately at 1-800-849-7112 or orderinquiry@burtsbees.com.
How to contact Burtsbees about an incorrect order?
Please contact us right away at 1-800-849-7112 or orderinquiry@burtsbees.com.
Is shipping and handling fee refundable?
Shipping and handling fees are not refundable. Refunds are issued back to the original form of payment. Reselling Products: It’s important to note that Burt’s Bees customers are not authorized to resell products in online markets or on auction sites.
Who is Burt's Bees' founder?
The colony naturally leaves to find another log when one is filled. Burt’s Bees co-founder and namesake–Burt Shavitz–was a beekeeper and our first products were crafted from the bounty of his hives in Maine, USA.
What are the flavors of Burtsbees lip balm?
The limited edition campaign lip balms are available at select natural, grocery, drug and mass retailers, and via burtsbees.com in four flavors: Strawberry, Pink Grapefruit, Wild Cherry and Coconut & Pear. You can also pick up a 4-Pack with all of the #BringBackTheBees flavors! If there is a specific retailer you are interested, please contact us to confirm.
How long do bees stay in a log?
The logs are raised into the treetops and hung vertically where they remain for two to three months while the bees produce honey and beeswax in this ideal environment. The collectors return once the logs are filled, and each log yields about 10 pounds of beeswax per log.
Why are bees declining?
Bee populations have been declining since as early as 2006 for a variety of reasons, one of which is changes in land use. USDA reports indicate that US beekeepers lost 44.1 percent of their honeybee colonies between 2015 and 2016.
Why do honeybees struggle?
Honeybees and other pollinators sometimes struggle because they don’t get the variety of nutrients they need. Just like we need a reliable source of food, and a variety of it with different nutrients, bees need a variety of pollen-rich plants to be their strongest. Back to top.
