From Carmax: As long as the condition is consistent with when you purchased it and you’ve driven fewer than 1500 miles since your purchase, you can bring it back within 30 days and we’ll help you complete your return.
Full Answer
What is the return policy at CarMax?
They honor their promise to let the customer return the car within 5 days, no questions asked, as long as the car has not been damaged and the gas tank is full (unless it is electric car). This has been my personal experience. I bought a 4 year old car for $13k at carmax and returned it 4 days later.
What is CarMax's 5-day money-back guarantee?
If you buy this car from CarMax, you can get your money back within 5 days for any reason. The car has a warranty for 30 days, and all vehicles are eligible for an additional extended warranty. What impact does returning a car back to CarMax on your credit in the 5-day money-back guaranteed period? I had a TERRIBLE experience with CarMax.
How long is the warranty on a new car at CarMax?
The car has a warranty for 30 days, and all vehicles are eligible for an additional extended warranty. What impact does returning a car back to CarMax on your credit in the 5-day money-back guaranteed period?
How long does it take to ship a car to CarMax?
Depending on the distance between your car’s current location and the closest CarMax store to you, it will take between one and 28 days. Once the car ships, we’ll keep you updated on its journey.
How long is CarMax's love your car guarantee?
How long do you have to test drive a car in CarMax?
How many miles can you return a car at Carvana?
About this website
What is CarMax 30 day return policy?
In addition, CarMax has extended its 7-Day Money Back Guarantee to a 30-Day Money Back Guarantee. Now, customers have 30 days to decide if a vehicle is the right fit, allowing them to return the car for any reason for a full refund up to 1,500 miles. This offering is unmatched in the automotive industry.
Is it hard to return a car to CarMax?
As long as the condition is consistent with when you purchased it and you've driven fewer than 1500 miles since your purchase, you can bring it back within 30 days and we'll help you complete your return. Any refunds due back are typically mailed within 2 weeks of your return date.
Does CarMax have a 30 day money back guarantee?
We've got your back We give you 30 days (up to 1500 miles) to decide if your car is the perfect fit for your life. If not, bring it back for a full refund. Learn more about our guarantees.
Is CarMax return policy legit?
The 30-day money-back guarantee, offered as long as the car has 1,500 miles or less driven, provides peace of mind for weary car buyers. If you notice something that you didn't catch during the 24-hour test drive or you simply change your mind, you can return it within 30 days to the same CarMax location.
Can I switch my car at CarMax?
If you want to redeem your offer and sell your car to CarMax, you have 7 days from the day the offer is made. You can either make an appointment or simply bring the car to us anytime we're open. We'll verify your car's condition, finalize your offer, and you'll be able to leave with payment in hand.
Does Carfax have a return policy?
If you are not satisfied, you have 30 days after the purchase to submit a claim. If you purchase 1 CARFAX, you will be refunded 100% of the purchase price. If you purchase 3 CARFAX, you will receive a 100% refund within the first 30 days, unless more than 1 credit has already been redeemed.
Are CarMax cars overpriced?
Simply put, in most cases the CarMax price is not cheaper than a dealer. Their cars are well inspected but tend to cost more and the prices are firm. For example, a 2017 Ford Escape with 41,000 miles costs around $25,998. Meanwhile, a 2019 Ford Escape with 24,000 miles costs around $23,000 from a local dealer.
What does CarMax use for new car smell?
Original Factory Scent™ is a commercial grade odor counteractant that truly captures the factory new car smell. This product is used by individuals to remove the smell of smoke, pets, sweat, and other odors within the interior of vehicles. Original Factory Scent™ lasts for a couple months, just like a new car.
Can I sell my car back to CarMax if I still owe money?
CarMax stores also accept cash and debit cards. If the amount you owe is less than $250, we will accept a personal check.
Will CarMax buy my car if I still owe money on it?
Will CarMax buy my car if I owe on it? Yes. You'll need to provide loan information so CarMax can pay off the lender. If you owe more than your offer, you will need to cover the difference.
Does Carfax have a return policy?
If you are not satisfied, you have 30 days after the purchase to submit a claim. If you purchase 1 CARFAX, you will be refunded 100% of the purchase price. If you purchase 3 CARFAX, you will receive a 100% refund within the first 30 days, unless more than 1 credit has already been redeemed.
What is a voluntary repossession of a car?
When you know you can't afford your car anymore and the repo man is closing in, you have the option of doing what's called a “voluntary repossession” or “voluntary surrender.” You take your vehicle back to your lender or dealership before it's taken from you.
Carmax new 30 day return policy. What the catch?
The real question is that you flip vehicles for profit atikovi, why don't you offer it? Joking! From Carmax: As long as the condition is consistent with when you purchased it and you’ve driven fewer than 1500 miles since your purchase, you can bring it back within 30 days and we’ll help you complete your return.
Has anyone actually returned car to carmax within 5 days and what's the ...
Answer (1 of 9): I had a TERRIBLE experience with CarMax. Found a car I liked and was told that I could not bring it to my mechanic to be checked out without buying the car (that should have been my first signal to RUN!!). They assured me that I could easily return the car if I wanted. I bought t...
30 day return question : carmax - reddit
Somewhat a rant, but more curious. Everytime I go to Carmax for an appointment I see a bunch of employees in the lobby either sitting down on their phones, sitting down and talking to each other, or walking around slowly while talking to each other having a good laugh.
Reddit - Dive into anything
Yesterday I bought a 2020 honda with less than 12k miles. It had tiny scratches/dents which are a little annoying. They mentioned they fix some things but topic was changed I completely forgot to follow up on that as it was late and was super tired on that day.
How to return a car to CarMax - Quora
Answer (1 of 5): Before, during and after working for Carmax a number of years ago, I bought a total of 4 cars from them and never had any significant problems with any of them. I can say this though, the type of car you buy will be the biggest reliability factor when buying form Carmax, and mos...
How long does it take to get a full refund from CarMax?
If you wish to return your items in-store you can visit the nearby CarMax store within 7 days to get a full refund. Follow the below steps to return the car at your nearby store:
Does CarMax have a return policy?
CarMax follows a flexible return policy for its customers, if the car did not suit or you do not like it at all, you can visit your nearby CarMax store and return it for full refund.
How long is Carmax warranty?
Every car we sell is CarMax Certified and comes with a 30-day money-back guarantee (up to 1500 miles, learn more ), and 90-day/4,000-mile limited warranty (whichever comes first). See store for written details. † CarMax delivery is available within a 60-mile radius of select stores.
What does it mean when a car is CarMax certified?
Every car we sell is CarMax Certified, which means no flood or frame damage, and no salvage history. In addition, it means a car has passed our 125+ point inspection and undergone a detailed reconditioning process.
What is MaxCare Extended Service?
MaxCare extended service plans are an optional service you can choose to purchase when you purchase your car. These optional plans can be tailored to your monthly budget, and provide coverage of your vehicle’s major systems and hundreds of parts, inside and out, for several years.
What happens if you sell a car to Carmax?
If you sold a vehicle to Carmax and want it back, that’s really up to them, as that sale is final when you sign the paperwork. If they do agree to return ownership to you, there may be a cost involved. Keep in mind that they will inspect the vehicle, and if you have damaged it, you’re most likely out of luck.
Why does Carmax use autocheck instead of carfax?
My friend tried to return a car to Carmax. Here’s why. They use autocheck purposely instead of carfax because autocheck doesn’t catch as many accidents. Carmax purposely buys cars with bad carfax reports but clean autocheck reports, because they can get them cheaper, and make more of a profit.
What happens if you owe $4000 on a car?
If you owe $4000 on the car and CarMax will give you $3000 for the car, then you will have to write CarMax a check for $1000 and sign the title of the car to them.
Does Carmax pay Kelley Blue Book?
Carmax is a for-profit business and is not going to pay you the high-end of Kelley blue book in most cases. That's why they give you an offer that's good for seven days. That way you can try to sell your trade in yourself or sell it to Kelley blue book! You don't have to buy a car from Carmax to get the same offer.
Is Carmax a for profit company?
From my experience people are extremely delusional about the value of their trade-in and most of the complaints about Carmax occur in this area. Carmax is a for-profit business and is not going to pay you the high-end of Kelley blue book in most cases.
Does Carmax have an auto check?
As far as with the other writer said about Auto check. That's incorrect information. Carmax has a contract with Auto check because they tend to actually have more information then Carfax but sometimes it is different. We give all the information we know about the car to the customers.
Is CarMax better than Whole Foods?
In sum, the user experience in both CarMax and Whole Foods is much better than in their average competition’s stores. Some people shop at Whole Foods because of that user experience. Some people shop at discount groceries because price is more important than user experience.
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How long is CarMax's love your car guarantee?
CarMax has rolled out its new “Love Your Car Guarantee” policy this week, extending the company’s seven-day vehicle return policy to 30 days. CarMax, which is the nation’s largest used car retailer, previously had a seven-day money back guarantee on all vehicle purchases.
How long do you have to test drive a car in CarMax?
The new policy also allows customers to test drive a vehicle for up to 24 hours. According to CarMax’s own internal consumer ...
How many miles can you return a car at Carvana?
Other used car retailers like Carvana have seven-day return policies on their vehicles and mileage limits of 400 miles or less. With this move, CarMax is looking to set itself apart from the competition and solidify its dominant position in the marketplace.
