Returns You may not return or cancel your Casual Male XL eGift Card after it is received. Purchasers who wish to cancel an eGift Card purchase order prior to its delivery to a recipient should contact Customer Support prior to the delivery date selected during the purchase process.
What is the return policy at Super Casuals?
If you are returning non-defective merchandise for an exchange, it is the customer's responsibility to pay for the shipping of the goods back to Super Casuals. No other charges or fees will be applied to your order and you will receive free shipping for the item (s) you requested in exchange.
Why shop at Casual Male XL?
When you visit us at 13000 Folsom Boulevard or go to our web site to shop, you'll see that Casual Male XL puts the man behind the clothes first. Our in-house style experts are available to share the latest clothing trends or help you create a classic, versatile outfit.
Does DXL ship to my country?
Once your transaction is complete, DXL will ship your item to the Borderfree shipping hub in the United States. Borderfree then ships your order to its final international destination. You may ship to a specific country but pay with a different country's currency.
Can DXL online orders be returned at store?
Apparel and Shoe items: If, for any reason, you are not satisfied with your online purchase, we will accept returns and exchanges of unworn, unwashed merchandise within 90 days of purchase.
Can I still return clothes after 30 days?
If it's broken. Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
Can you exchange shirts without a receipt?
A receipt is also necessary for a return and especially when there is no tag. You will have to be prepared to show at least a receipt or at least a tag in order to get some money back for your purchase. The receipt will let the store know how much the item was originally sold for.
How long does DXL take to refund?
In this case, they will ask you for a phone number or address to issue an E-Gift or DXL Gift card. For cash payments, you will receive a refund of up to $100 in cash. If the store doesn't have that amount of money, the company will send you a check in seven to ten business days.
What is 30 day return policy?
For example, the 30 days could mean that you have to exchange the purchase within 30 days of purchasing the items. It could also mean that you have 30 days to use a promotion or discount within the store.
How long can you return clothes?
Under the Consumer Rights Act, you have a right to return something and get your money back if it's faulty. You're only entitled to an automatic refund if you return it within 30 days, otherwise the retailer can repair or replace it.
Can you wear clothes and return them?
We're talking about "wardrobing" which is where you buy an outfit, wear it, and then return it for a refund. Although not technically illegal, it is considered a form of “return fraud” by shops with staff being told to inspect items in case they've been worn.
Can you return worn clothes?
If you go over the fact with an elaborate story, they might just want to look at the item a little closer. You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).
What to do with clothes you can't return?
Donate. Gift-swap parties and online exchange programs are good options for many consumers, but some gift recipients may not want to take the time required to manage them. If this sounds like you, consider donating unwanted gifts to charity, like a soup kitchen or Salvation Army.
Is DXL accepting returns?
FREE returns or exchanges of unworn, unwashed merchandise to any DXL®, Casual Male XL®, or Rochester® store within 90 days of purchase with a valid receipt or packing slip. The full purchase price, with applicable tax, will be refunded in the original method of payment.
Can I return a wrinkled shirt?
If you do end up removing the tags and/or losing the receipt, the clothes will have to be in perfect condition (no wear and tear, wrinkles, or stretched-out areas) for anyone to consider the return.
Did Lowes change their return policy?
Lowe's. Lowe's has extended its 90-day return policy to 180 days from the original purchase date. Customers can return most new or unused merchandise in-store for a full refund with proof of purchase. Returns for items purchased with a gift card will be refunded as an in-store credit.
What to do with clothes you can't return?
Donate. Gift-swap parties and online exchange programs are good options for many consumers, but some gift recipients may not want to take the time required to manage them. If this sounds like you, consider donating unwanted gifts to charity, like a soup kitchen or Salvation Army.
Do stores throw away returned clothes?
Because of the cost that goes into that process, many retailers trash returned products, as doing so is generally cheaper than reselling them. Many of the goods returned to retailers are also used or damaged, which also affects the selling price.
Do returned clothes get cleaned?
The retailer revealed that all returned items are either fixed, cleaned, repackaged, repurposed or recycled - and absolutely nothing gets thrown away.
Can you return worn clothes?
If you go over the fact with an elaborate story, they might just want to look at the item a little closer. You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).
How can I return or exchange a product?
You can return a product at any DXL store or initiate a return online by following these steps:• Complete the return/exchange form that came with y...
How can I use the Same Day Pickup In-Store?
When shopping online at www.destinationxl.com, choose the option to "Pickup In-Store Today" as you add each item to your cart. You will be notified...
How do I choose my proper size?
It's easy to find the right size by referring to our Size Chart . The Size Chart page provides measurements for each size and product category.
What payment methods do you accept?
We currently accept VISA, MasterCard, Discover, American Express, Diner's Club and JCB cards. We also accept PayPal, however some products are excl...
Does DXL have a Loyalty Program?
Yes. Our XL Rewards Club program offers 1 point for every dollar you spend, and you earn a $15 rewards certificate for every 300 points. The more y...
Where can I find DXL coupons and promotions?
Join our email distribution list to be notified of sales, promotions and coupons.You can also visit our Coupons page to review active promotions...
How can I return or exchange a product?
You can return a product at any DXL store or initiate a return online by following these steps:• Complete the return/exchange form that came with y...
How can I use the Same Day Pickup In-Store?
When shopping online at www.destinationxl.com, choose the option to "Pickup In-Store Today" as you add each item to your cart. You will be notified...
How do I choose my proper size?
It's easy to find the right size by referring to our Size Chart . The Size Chart page provides measurements for each size and product category.
What payment methods do you accept?
We currently accept VISA, MasterCard, Discover, American Express, Diner's Club and JCB cards. We also accept PayPal, however some products are excl...
Does DXL have a Loyalty Program?
Yes. Our XL Rewards Club program offers 1 point for every dollar you spend, and you earn a $15 rewards certificate for every 300 points. The more y...
Where can I find DXL coupons and promotions?
Join our email distribution list to be notified of sales, promotions and coupons.You can also visit our Coupons page to review active promotions...
Shop our Brands
At DXL, you'll find all the top designers you love and our own exclusive brands available in a full range of large sizes for big and tall men.
About Casual Male XL Michigan City, IN
Casual Male XL Men's Apparel proudly offers the clothes you want that you just can't find elsewhere – menswear designed for your build and your proportions. We provide one of the most extensive assortments of XL men's clothing and shoes around.
How long does it take to return a DXL item?
Our goal is simple, if you are not completely satisfied with your purchase simply return the unworn, unlaundered item (s) in salable condition within 90 days of purchase to a DXL store along with your receipt and original form of payment or return the items (s) via UPS, or your preferred carrier, along with your completed Return/Exchange Form.
Does DXL have international shipping?
DXL offers international shopping through our partnership with global e-commerce provider Borderfree. By placing an international order, you acknowledge that your financial transaction and shipment will be processed by Borderfree. Your customer service needs will be handled directly by DXL.
