What is the return policy for Cavenders boots?
Cavenders.com will gladly accept your returns for exchange or credit within 30 days of purchase. Merchandise must be in as-new condition (tags, packaging intact, unwashed, unworn). Boots may be exchanged or returned only if the soles are unscratched and the boots are in as-new condition.
What is Cavenders'return policy for purchased items?
Purchases made October 1 through December 30 have an extended return period of 90 days from the date purchased. All other terms and conditions of our Return and Exchange Policy apply. You must complete our Merchandise Return Form before returning any Merchandise to Cavenders.com. Download the return form here.
How do I return my order to Cavender's?
Drop off your package at your local UPS office. If there is a Cavender's retail store near you, you may return your online purchase to the store for exchange or refund. You must take a printed copy of your order to the store along with your merchandise. Click here to view your order history.
Does Cavenders pay for shipping costs?
Unfortunately, we are not able to reimburse you for any shipping costs you incur purchasing an item at Cavenders.com. Purchases made October 1 through December 30 have an extended return period of 90 days from the date purchased. All other terms and conditions of our Return and Exchange Policy apply.
What is the return policy at cavenders?
Cavenders.com will gladly accept your returns for exchange or credit within 30 days of purchase. Merchandise must be in as-new condition (tags, packaging intact, unwashed, unworn). Boots may be exchanged or returned only if the soles are unscratched and the boots are in as-new condition.
Can I return to any Cavender's?
If there is a Cavender's retail store near you, you may return your online purchase to the store for exchange or refund.
What is Boot Barn's return policy?
Return Policy Items must be returned within 60 days of date received. A small return shipping fee of $10 will be deducted from your refund when a prepaid UPS return label is issued by Boot Barn. If it's defective or we made a mistake, the fee will be waived.
How do I cancel an online order from cavenders?
To change or cancel your order, simply click to the Shopping Cart and either delete items from your order by clicking on “Remove Items” or change the quantity on your order to zero (or any other quantity you want). Then “Update” your cart.
Are cavenders shape hats free?
Did you know that every Cavender's offers a complimentary cleaning and shaping for your hat?
Why does cavenders take so long to ship?
How long will it take to receive my order? At Cavender's, we begin the fulfillment process immediately. Your order will normally ship within 24-48 hours, but may take longer due to inventory fluctuations. Orders placed after 11:00am CST are processed the following day.
Can you return boots after wearing them?
You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.
Can you return work boots?
We are committed to total customer satisfaction. That's why we give you up to a full year to return items that are in new, unworn condition with tags attached. Additionally, we never charge a restocking fee on retail orders.
Can you return to boots without a receipt?
No refunds! To be eligible for an exchange or store credit, the item(s) must be in the same condition that you received it, unworn or unused, and in its original packaging. You will also need the original receipt or proof of purchase.
Does Cavender's have a credit card?
If your credit card has been charged for the purchase and your order is then canceled, Cavender's will promptly issue a credit to your credit card.
Can I return boots?
For Boots, you can return any unwanted goods free of charge within 35 days for a full refund or replacement.
Does Cavender's have a credit card?
If your credit card has been charged for the purchase and your order is then canceled, Cavender's will promptly issue a credit to your credit card.
Does Cavender's Provide Free Shipping?
At Cavender's, free shipping is available for orders over $50. The staff ships packages to addresses for free using the UPS Ground service.
How to Contact Cavender's Customer Service
For customer support by phone, call (844) 283-8423. If you'd like email support, go to the Cavender's Contact Us page and fill out all of the required customer service fields. Then click the Send Feedback button to submit the form.
About Cavender's
Cavender's was established by Pat and James Cavender in 1965 in a rural town in Texas. The product line wasn't large during that time as shoppers could only buy Tony Lama boots in one of three styles. Today, the store has a large selection of Western products that represent themes of the Old West.
