To start the Return process
- Please contact Chicco USA Customer Service to obtain a Return Authorization. You may email us or call us at 1-877-424-4226. ...
- Pack and then label the carton with the Return Authorization number. If possible, use the original packaging.
- Ship the return merchandise using your carrier of choice. ...
Full Answer
What is the return policy at Chico's off the rack?
CHICO’S OFF THE RACK RETURN POLICY Merchandise returns and exchanges may be accepted (excluding "final sale" or "as-is" items, gift cards (except where required by law) and gift boxes) within 60 days of the date of purchase. Returns must be accompanied by original or gift receipt, or date and amount of purchase must be validated in our system.
How do I redeem a gift card at Chico's?
Gift Cards may be redeemed at any participating Chico's location, by phone or online. To redeem online have your Gift Card out as you will need to input the card # and pin during the Payment page at Checkout. For additional information regarding the redemption of Gift Cards, please call 1.888.855.4986. 7. Do you gift wrap?
Can I Sell my merchandise at Chico’s outlet?
Merchandise sold in Chico’s Outlet stores, Chico’s Off the Rack stores or online at ChicosOffTheRack.com is not intended for commercial resale or export.
What is Chicos'2 day shipping policy?
**** Chicos provides FREE 2 Day Shipping by ShopRunner to ShopRunner members with online purchases of $50 or more. ShopRunner shipping will follow the 2nd Day Shipping policy (See above). Please note: "Business day" refers to Monday through Friday, excluding holidays.
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What is Chico return policy?
Merchandise returns and exchanges may be accepted (excluding "final sale" or "as-is" items, gift cards (except where required by law) and gift boxes) within 60 days of the date of purchase. Returns must be accompanied by original or gift receipt, or date and amount of purchase must be validated in our system.
Can Chicos off the rack be returned to Chicos?
If you prefer to return or to exchange your purchase in one of our stores, our sales associates will be happy to help you with your return or exchange at any of our U.S. Chico's Outlet or Chico's Off The Rack stores.
Can you take something back to the store without a receipt?
No store has to change or refund an item simply because the owner does not like the colour. But where an item fails, shops do not have the right to demand a receipt. A credit card slip or statement or even the say-so of a person who was present when the products were purchased, are legally enough.
Can I still return clothes after 30 days?
If it's broken. Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
How do I find my chicos style number?
You can find your Chico's Rewards+ number on the back of your Chico's® catalog or on your receipt.
What is DSW return policy?
Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can stores look up receipts?
Some companies offer the option to have receipts sent via email. The best way to obtain a receipt if you lost the original copy is to return to the place of purchase. Some stores can look up a previous purchase and print a new receipt for you if you used a credit card, debit card or personal check.
Is it illegal to return used items?
Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).
What is 30 day return policy?
For example, the 30 days could mean that you have to exchange the purchase within 30 days of purchasing the items. It could also mean that you have 30 days to use a promotion or discount within the store.
How long do you have to return a product?
If a retailer does have a returns policy, then you'll usually have between 28-30 days to return an item and get a refund or exchange.
What is the maximum time period in which you can return a product you had bought on an e commerce app *?
The Act provides that: The right to return any semi-durable or durable products purchased free of charge within 15 days of purchase if they are returned in their original condition, with no changes in shape or size, and in their original packaging.
Can I use a Chico's gift card at Chico's off the rack?
CHICO'S Gift Cards and eGift Cards may be redeemed for your merchandise purchase at any CHICO'S boutique located in the United States, including CHICO'S Outlets and Chico's Off The Rack stores ("Stores"), online (for U.S. orders only) at chicos.com or chicosofftherack.com, or for phone transactions at (877) 948-2525.
Where is Chico clothing made?
Chico's FAS is an American women's clothing and accessories retailer founded in 1983 on Sanibel Island, Florida. The company was founded by Marvin and Helene Gralnick and is headquartered in Fort Myers, Florida....Chico's FAS.TypePublicWebsitewww.chicosfas.com12 more rows
Do Chicos Passport members get free shipping?
Full status Passport Members automatically receive free Standard Parcel Post shipping (estimated 4-10 days for delivery) on deliveries within the continental U.S. for all purchases made on chicos.com .
Does Chicos ship USPS?
Shipping Options * Standard delivery is available for all U.S. addresses. APO/FPO military address deliveries arrive within 4-10 business days via USPS. **Express & Next Day deliveries are not available for P.O.
How much is the service charge for NSF checks?
A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
Can I return PayPal merchandise?
Merchandise purchased via PayPal may be returned in stores or returned via mail using the return shipping label provided. If you do not have your shipping label, please contact Customer Service.
Is merchandise considered a final sale?
Merchandise marked "final sale" is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment.
How long does it take to return a Chico watch?
If you’re not satisfied with the product, return it within 60 days of the date of purchase. Chico’s return policy defines strict rules regarding the return of certain items for personal use. To send back watches, intimates, swimsuits, and hosiery—socks and stockings, ensure that: Original ticketing is attached.
How long does it take to get a refund on a product?
Without a bill, you may get a refund of up to $250. To do so, return the item within 90 days of the date of purchase. The amount will correspond to the product’s lowest price from promotions, sales, and discounts.
Can you return Chico products?
Chico’s return policy entitles you to return most of the company’s products if they don’t perform well. Note that some items aren’t eligible for a refund or an exchange, and they fall into the following categories: As-is. Final sale. Gift boxes. Gift cards, unless demanded by the law.
How much is the service charge for NSF checks?
A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
Can you request a price adjustment at the time of pickup?
If your item is available at a lower price in the store, you may request a price adjustment at the time of pickup. Some exclusions may apply. Please see our Price Adjustment Policy for details.
What does 98 mean on a special savings?
Merchandise prices ending in .98 indicate final sale or Special Savings items .
How much is the service charge for NSF checks?
A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
Can you return items from Chico's?
Merchandise purchased in an outlet store, in a Chico’s Off the Rack store or on an outlet website may only be returned in such locations. Merchandise purchased in a full-priced store or on a full-priced website may only be returned in such locations. Purchases must be returned in the country of original purchase.
What does 98 mean on a special savings?
Merchandise prices ending in .98 indicate final sale or Special Savings items .
How much is the service charge for NSF checks?
A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
Can I return PayPal merchandise?
Merchandise purchased via PayPal may be returned in stores or returned via mail using the return shipping label provided. If you do not have your shipping label, please contact Customer Service.
Can you return items from Chico's?
Merchandise purchased in an outlet store, in a Chico’s Off the Rack store or on an outlet website may only be returned in such locations. Merchandise purchased in a full-priced store or on a full-priced website may only be returned in such locations. Purchases must be returned in the country of original purchase.
Is merchandise considered a final sale?
Merchandise marked "final sale” is sold "as is” and may not be returned or exchanged and is not eligible for price adjustment.
Does Chico's offer free shipping?
Yes. As of -, Chico's does offer free shipping policies. View the discussion thread for more details.
Does Chico's offer free returns & exchanges?
Yes. As of April 4, 2021, Chico's does offer free return policies. View the discussion thread for more details.
Does Chico's offer international shipping?
Yes. As of April 4, 2021, Chico's does offer international shipping policies. View the discussion thread for more details.
Does Chico's offer curbside pickup?
Yes. As of April 4, 2021, Chico's does offer in-store pickup. View the discussion thread for more details.
How long does it take to return a Chicco product?
If you need to make a return, we accept returns of purchases from ChiccoUSA.com within 30 days after purchase
How to contact Chicco USA?
Please contact Chicco USA Customer Service to obtain a Return Authorization. You may email us at chiccoshopreturnsu@artsana.com or call us at 1-877-424-4226. Without a Return Authorization, we cannot accept any returned merchandise.
Prefer A Different item?
- If you wish to exchange an item for a different item within 60 days of your original purchase, you may call 1.888.855.4986 to place your order with one of our Sales Consultants. After placing your re-order, you can then make your return as outlined above.
Returned Check Policy
- A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
Price Adjustment Policy
- We will adjust the price of an item on a one-time basis if the price decreases within 14 days of original purchase and if you present your original receipt in-store for an in-store purchase. Price adjustments will be made in the original form of payment. Online or catalog purchases are not eligible for price adjustment in our stores; additional exceptions apply.
Final Sale
- Merchandise marked final sale is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment. Merchandise prices ending in .98 indicate final sale.