What happens if you don't bring uhaul back on time?
The company says it doesn't have any late fees for truck rentals—but it will charge you for returning the truck late. How much? An entire day's rental. So if you agreed to return your $40 truck by 10 a.m. on Thursday, you're technically responsible for another $40 at 10:01 a.m.
Do you have to wash a uhaul before returning?
Check under the seats to make sure you've picked up all personal items as well as taking trash items, like bottles and food items, out. If your truck is dirty upon return a cleaning fee will be tacked onto your charges.
Why did U-Haul charge me a cleaning fee?
A one-way, out-of-town rental usually costs hundreds of dollars more. A Uhaul Corporate spokesman confirmed the cleaning charge, telling us "if additional time and effort is required to prepare the equipment for the next customer, a $25 fee may be assessed."
What happens if you scratch a U-Haul?
What happens if I damage the U-Haul rental equipment without purchasing the optional coverage? As soon as you return the equipment, U-Haul will charge you for the damage you caused, plus lost rental revenue while the equipment is being repaired.
Does U-Haul hook up the trailer for you?
(Note: U-Haul will inspect your vehicle for towing and connect the trailer for you before you hit the road, but it is always a good idea to know how to connect the trailer yourself.)
How do you remove a hitch from a U-Haul?
1:463:40How to Connect and Disconnect a U-Box Trailer - YouTubeYouTubeStart of suggested clipEnd of suggested clipTurn the tongue jack handle to raise the coupler off the hitch ball. Once the coupler is clear ofMoreTurn the tongue jack handle to raise the coupler off the hitch ball. Once the coupler is clear of the hitch ball. You can pull your tow vehicle forward. And away from the trailer.
Can you pick up and drop off U-Haul at different locations?
Can I change my drop off location after I pick up the truck? Sometimes this may be an option, however there will most likely be an extra charge for doing so. To see if it is a possibility you should call customer service at 800-789-3638 or the local traffic office.
Do U-Haul trucks have to stop at weigh stations in Ontario?
The laws vary from state to state and throughout Canada. U-Haul customers moving their own household goods are typically not required to stop at weigh stations because it is not a commercial move.
What are U-Haul's business hours?
Below are the most common U-Haul center business hours. Use the location finder for the most up-to-date and accurate hours and to find locations th...
How do I find a U-Haul near me?
Use our location finder to find a U-Haul dealer nearest you. Use the check boxes to find a dealer that has exactly what moving supplies or services...
How old do I need to be to rent and/or operate equipment from U-Haul?
Customers must be 16 years of age to rent trailers and 18 years of age to rent trucks. A government-issued driver’s license is required to rent our...
Do I need a special driver's license to rent U-Haul equipment?
You do not need a special driver’s license to rent U-Haul equipment. A government-issued driver’s license is required to rent our trucks and traile...
If I don't know my exact move date, can I still get a moving quote?
If you aren't sure of your exact move date, we recommend that you use an approximate date around the time you think you will be moving to give you...
Why aren't the rates for some equipment available online?
Some of our equipment, such as cargo vans, pickup trucks and open trailers, are available for local moves only. In addition, some trailers and towi...
Do I need a credit card to reserve or rent U-Haul equipment?
Making a reservation online requires an American Express, Discover, Mastercard or Visa, but you are not required to use a credit card when paying f...
Can I use a debit card to reserve or rent U-Haul equipment?
Yes, debit cards with a Visa or Mastercard logo can be used to rent U-Haul equipment.
Can I pay with my credit card and have someone else pick up the equipment?
We prefer the card holder be present when the equipment is picked up. If another person is picking up the equipment, they will be responsible for t...
Why is there a hold on my credit card and why does it take 3-5 business days to be removed?
This "hold" amount will be released within 3-5 business days, depending on your financial institution. You may check with your credit card institut...
How to get started on a truck?
To get started, park your truck and leave the keys in the ignition.
Can you pick up a U-Haul truck 24/7?
U-Haul Truck Share 24/7 allows you to pick up or return your truck rental any time – day or night – without waiting in line for a U-Haul team member to assist. Here's what you'll need:
Does U-Haul offer curbside pickup?
Yes. As of May 8, 2021, U- Haul does offer in-store pickup. View the discussion thread for more details.
Does U-Haul offer free returns & exchanges?
Yes. As of May 8, 2021, U-Haul does offer free return policies. View the discussion thread for more details.
When a customer is reserving online and chooses a location where the $50 guarantee badge appears, that?
First, when a customer is reserving online and chooses a location where the $50 guarantee badge appears, that reservation is considered confirmed.
When to use approximate date for moving?
If you aren't sure of your exact move date, we recommend that you use an approximate date around the time you think you will be moving to give you a frame of reference. Rates vary based on equipment size, location and date. Traditionally, rates are lower Sunday through Thursday. Search for a rate quote .
Can you tow a trailer in a local move?
Some of our equipment, such as cargo vans, pickup trucks and open trailers, are available for local moves only. In addition, some trailers and towing equipment may not be available because they cannot be towed by your chosen towing vehicle.
Do one way rentals have to return to the location?
Please refer to your contract. If you have an In-Town Rental contract, this must be returned to the location you picked it up from. All One Way contracts will include a return location address, or a phone number to arrange a drop-off location.
Do you need a license to drive a U-Haul?
U-Haul trucks are not considered commercial vehicles. Therefore, a commercial driver’s license or special endorsement is not required. Exception: In Quebec, you are required to have a Class 3 Driver’s License to operate our 26’ truck.
Do U-Haul trucks have to stop at weigh stations?
The laws vary from state to state and throughout Canada.U-Haul customers moving their own household goods are typically not required to stop at weigh stations because it is not a commercial move. However, some states require that all trucks stop at the weigh stations. If in doubt, stop at the weigh station.
Who is responsible for U-Haul equipment?
The person who signs the U-Haul contract is fully responsible for the U-Haul equipment. Be sure to ask about our Safemove® and Safetow® coverage packages for protection and peace of mind.
Where do you pick up your equipment?
You pick up your equipment from a rental location near your starting point, then drop it off at a different rental location near your destination. In-Town truck, trailer and/or towing rentals are for local moves or one-time deliveries. You pick up and drop off your equipment at the same rental location.
Do U-Haul trucks need lift gates?
U-Haul moving trucks don't need lift gates because our trucks are specially-engineered to move household goods, not freight. Our loading decks are lower to the ground than any other trucks, making them 50% easier to load and unload than typical freight trucks.
Can a child sit in front seat of U-Haul?
Young children and those in car seats should not be seated in front seats of U-Haul equipment. Most people in need of a car seat for infants/toddlers while moving, prefer to drive an additional vehicle for their family members in addition to renting a U-Haul truck.
Can you rent a box truck monthly?
Through Patriot Truck Leasing, you can rent a box truck monthly for local storage with mobility. These same trucks can also be wrapped with images of your business (if you so desire) to help brand your business within your community.
What time does U-Haul open?
With more than 20,000 locations, U-Haul is the nation’s largest truck rental company. Hours of operation vary depending on whether you are going to a company store or an independent dealer who operates a second business like a hardware store or auto repair shop at the same location.
What is U-Haul’s reservation guarantee?
U-Haul advertises a reservation guarantee, but it’s not quite what it sounds like. Rather than guarantee your truck, U-Haul will give you $50 if it isn’t ready or available on moving day.
How much does U-Haul cost?
U-Haul costs $70–$90 per day for local moves and about twice as much per day for long-distance moves of 1,000 miles (not including taxes, fees, and insurance).
How long does it take to make a U-Haul reservation?
While you can make a reservation on the phone or in person, online reservations take less than two minutes if you know some basic information: Pickup date, time, and location. Drop-off date, time and location. Moving truck size.
How far in advance can you cancel a U-Haul reservation?
U-Haul requests you cancel your reservation 24 hours in advance, but there are no fees if you have to bail at the last minute.
What time does the company store open?
Company stores are open from 9 a.m. to 5 p.m., but you’ll want to check with independent dealers for their hours of operation.
What is U-Haul's meaningful assurance?
Meaningful assurance. U-Haul’s meaningful assurance requirements are for verifying your identity. Acceptable forms of assurance include your phone number, residential lease agreement, and employment verification.
