claire return policy

Do Claire's do refunds?

How do I return merchandise? Our merchandise can be returned or exchanged in our stores within 60 days in its original condition, including all tags and other item packaging, for a full refund.

Can you return something at Claire's without a receipt?

For returns without a receipt, we will issue a refund in the form of a Claire's gift card for the Order's current selling price. Online Returns and Exchanges. We cannot process returns or exchanges via the Site for online Orders or in-store purchases.

What happens if I don't pick up my Claire's order?

Your order will be held at the store for 7 days. If your order isn't picked up after 7 days, we'll cancel the order and issue a refund in the original method of payment. Once you arrive at the store, please see a store associate to pick up your order.

Can you return body jewelry?

RETURNS. Item must be postmarked within Ten (10) days of the Delivery date. All returned items must be in new and unused condition, with original sealed packaging.

Can you return unworn earrings?

DVDs, music and computer software: many retailers will not accept returns on these items if the seal or packaging has been broken. Earrings, make-up and toiletries: these items can't be returned for hygiene reasons and this may be extended to items such as underwear and swimwear.

How long does it take to get a refund from Claire's?

Returns made by post take up to ten days to reach the company. Once your order is received, Claire's will process the return within 24 hours and provide the refund to the original payment method within 30 days from the date of receipt of your return.

Is Claire jewelry good quality?

At Claire's, the quality is not great, and the prices are high – something we know now that we can buy the same sparkly unicorn earrings or plastic panda purses on Amazon (probably from the same Chinese manufacturers) for half the price.

Does Claire's replace lost earrings?

What can I do?" There is an excellent chance that we can replace it. However, we will need the earring you still have returned to us to create match. We will charge you 50% of the current cost of the pair plus $7 shipping and handling. You can arrange this by phone or email.

What was Claire's called before?

Fashion Tress IndustriesClaire'sFormerlyFashion Tress Industries (1961–1973) Claire's Accessories (1973–1997)ProductsAccessories, jewelry, and cosmeticsRevenue−US$1.403 billion (2015)Operating income−US$14.6 million (2015)Net income−US$236.4 million (2015)11 more rows

Can you return things to Spencer's?

A: We will gladly accept products for return within 30 days of purchase that are unworn, in new condition and in their original sealed packaging. Please be advised... WE DO NOT ACCEPT CASH REFUNDS. A Spencer's gift card will be issued for returns of merchandise purchased with cash and gift cards.

What is icings return policy?

Our merchandise can be returned or exchanged in our stores within 60 days (90 days with a gift receipt) in its original condition, including all tags and other item packaging, for a full refund.

Does Claire's replace lost earrings?

What can I do?" There is an excellent chance that we can replace it. However, we will need the earring you still have returned to us to create match. We will charge you 50% of the current cost of the pair plus $7 shipping and handling. You can arrange this by phone or email.

What was Claire's called before?

Fashion Tress IndustriesClaire'sFormerlyFashion Tress Industries (1961–1973) Claire's Accessories (1973–1997)ProductsAccessories, jewelry, and cosmeticsRevenue−US$1.403 billion (2015)Operating income−US$14.6 million (2015)Net income−US$236.4 million (2015)11 more rows

How old do you have to be to work at Claire's?

least 16 years oldIn order to be a Sales Associate at one of our stores you must be at least 16 years old.

How to contact Claire's customer service?

If you receive an incorrect item, or damaged merchandise, please contact claires.com Customer Support by calling 1-800-804-7194, or emailing customersupport@claires.com. Returns In Store: You may choose to return or exchange your merchandise at a Claire's store near you.

Can you return unsealed earrings?

In interest of hygiene and for your protection we do not accept returns of, or refunds on, unsealed cosmetics, pierced earrings or jewelry sets containing earrings or real body jewelry unless the items are of unsatisfactory quality or unfit for purpose.

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Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Can I change or cancel my order?

Once your order is submitted, we begin processing it immediately. During this time we cannot add or remove items, or otherwise modify or cancel your order.

How do I Buy Online, Pick Up In-Store?

It's as easy as 1, 2, 3! Shop your fave items online, swing by the store, and pick up your order in 2 hours or less. To place an order, select your location and choose "Pick-Up" as your delivery method in the shopping bag. When your order is ready for pickup, you’ll receive a notification via email.

What are the benefits of creating a Claire's account?

Creating a Claire’s account makes your online shopping experience easy and fast. You’ll be able to:

What payment methods are accepted?

We accept Visa, MasterCard, American Express, PayPal, and Claire's Gift Cards. We do not accept Discover card or American Express prepaid debit cards.:

How do I enroll in Claire's subscription boxes?

Signing up for Cdrop is super easy! Just click “Subscriptions” on Claires.com. Next, choose between a one-time box or a recurring quarterly subscription. You can also purchase subscriptions for multiple Cdrop boxes.

How can I get in touch with Claire's?

If you have a question about shopping and orders placed on our website, you may reach customer support by email at customersupport@claires.com or phone (1-800-804-7194). Customer Care representatives are available to answer your questions daily from 8:00am - 7:00pm CST Monday - Friday & 10:00am - 6:00pm CST Saturday and Sunday.