What is the return policy for contact lenses?
Contact Lenses may be returned within 30 days of the order delivery date. All contact lens boxes must be unopened, unmarked and in the original packaging. Refund: items returned will be refunded in full to the original payment method. Exchanges within 30 days of purchase are free; Exchanges after 30 days are subject to a $3 restocking fee per box.
What is the 1-800 Contacts return policy?
What Is the 1-800 CONTACTS Return Policy? 1800 CONTACTS offers a 100% satisfaction guarantee on all orders. The company will let you return unused lenses as long as they are sealed in the original packaging. You can also return torn lenses, and you will receive new ones. There is no set period within which you need to return your contacts.
How do I request a return of contacts?
To request a return of contacts, you will need to deal with the 1800 CONTACTS customer service. You can do so: You can initiate the return request from 1800 CONTACTS over the phone by following these steps:
What is the return policy for returned items?
: to receive a full credit on returned product, the boxes must be unopened, undamaged and not defaced in any way including writing on boxes. Once we've received your returned product, as long as it's in original condition and undamaged, we'll refund your purchase.
Is ContactsDirect owned by Lenscrafters?
ContactsDirect is an extensive online marketplace for contact lenses. They're owned by an Italian conglomerate — Luxottica — that also owns Lenscrafters, Sunglass Hut, Oakley, Ray-Ban, and more.
How do I cancel a direct contact order?
Just give us a call at 1-844-553-6737, we're available Mon – Fri, 8:30 AM – 8:00 PM, and 9:00 AM – 5:30 PM Saturday EST. You can also chat live with us from 8.30 AM - 4.30 PM, Mon-Fri and our customer care operators will be happy to help you, replying within seconds.
Are ContactsDirect trustworthy?
Is ContactsDirect legit? Yes, ContactsDirect is a legitimate place to get contact lenses from mainstream manufacturers. They accept most forms of payment, including FSA and HSA funds and major vision insurance. They have security measures in place to protect your information when you order from their website.
What does BC stand for in contacts?
BC - Base Curve (usually a number between 8 and 10) DIA - Diameter (usually a number between 13 and 15) Brand - The brand/type of contact lens that your doctor has fitted you for.
Can I Trust 1800 contacts?
1-800 Contacts is an accredited company with the Better Business Bureau (BBB). They have an A+ rating from the BBB based on their commitment to customer service. There are about 30 customer complaints on the BBB site, all of which 1-800 Contacts has responded to.
Is OD left or right eye?
OD is an abbreviation for Oculus Dexter which is the Latin term for right eye. The term “sphere” means that the correction for nearsightedness or farsightedness is spherical, meaning equal in all meridians of the eye.
How long are contact prescriptions good for?
Generally, contact lens prescriptions are valid from 1 to 2 years following the date of your last eye exam and contact lens fitting. Once your prescription expires, it's time for your contacts prescription renewal.
What prescription is legally blind?
What prescription is considered legally blind? Legal blindness is defined as 20/200 vision. The prescription equivalent is -2.5. It is important to note that prescriptions for corrective lenses are different for each person, and measurements can be different for each eye.
What does D mean on contacts?
Sphere (SPH): The amount of lens power, measured in diopters (D), which corrects nearsightedness or farsightedness. If the number under this heading features a minus sign (–), this means you're nearsighted; if it has a plus sign (+), this means you're farsighted.
Is there a difference between 8.4 and 8.6 BC?
Studies show that a single base curve of 8.4mm managed a “good or better” fit in approximately 90% of individuals,1 and base curves of 8.4mm and 8.6mm together encompassed 98% of individuals....LENSBASE CURVES AVAILABLE (mm)DIAMETERS AVAILABLE (mm)48.4, 8.613.858.614.068.5, 9.014.278.4, 8.814.07 more rows•Sep 1, 2017
Can a protection order be withdrawn?
A protection order may be varied, withdrawn or set aside if the complainant makes an application for variation or rescission, but only if the court is satisfied that the application is being made freely and voluntarily.
How do I drop a temporary restraining order in California?
) you have to file a request in court before date that the Restraining Order expires. You can do this if you are the person protected by the order or the person restrained by the order. If the other side has filed a request to change or end the restraining order, click for instructions on how to respond.
How do you get an Order of Protection dismissed?
If you believe the protection order was granted improperly or that it is no longer needed, you can file a motion asking the court to “dissolve” (terminate or cancel) the protection order. After you file the motion, the court will decide whether or not to schedule a hearing.
How do I drop an Order of Protection in NY?
If the person that requested the Order of Protection wants to change or drop it, she or he should speak to the Assistant DA, if it is a misdemeanor or felony case. In other cases, the person can come to City Court and ask the Judge.
How do I log in to ContactsDirect?
It's easy. Just click on the login link in the corner of the screen and enter your username and password.
How can I recover my ContactsDirect username or password?
Once you click on Login, choose the Forgot Password link, enter your email address and we will send you a link to reset your password.
Why didn’t I get a forgot password email?
If your having trouble locating the email we sent, you can try checking in your junk, spam, or bulk mail folders to see if it ended up there. To en...
Can you get non-prescription colored contacts at ContactsDirect?
No. Due to Federal and State laws and regulations, a valid contact lens prescription is required in order to purchase any type of contact lenses, e...
Does ContactsDirect sell name brand contact lenses?
No, but we do offer contact lenses from all of the major brands like Acuvue®, Soflens®, Air Optix, Optima®, Proclear®, Dailies® and Biomedics® as w...
What about glasses?
Great news for your eyes. We've partnered with GLASSES.COM so that you can grab your favorite frames with $20 off. Go to glasses.com, choose your e...
I made a mistake when ordering my new contacts. How can I fix it?
We understand that mistakes happen. As soon as you notice an error, give us a call at 1-844-5-LENSES and we'll be happy to correct the mistake and...
Does ContactsDirect.com have a contact lens order limit?
We want to help make sure you have enough contact lenses to suit your lifestyle. At this time, our order system prevents orders over $1000 to be pl...
How do the Annual Supply discounts work?
You don't have to mail in any forms or rebates to get the lowest price advertised. With ContactsDirect, Annual Supply discounts apply automatically...
Can you order contact lenses without a prescription?
All contact lenses require a valid prescription as they are are classified as medical devices. Please only order contact lenses that have been pres...
How long can you return contacts from Contacts Direct?
They allow you to return unopened, undamaged, and not defaced in any way boxes of contact lenses as long as it has been purchased within 1 year.
How long does it take for contacts to ship?
Keep in mind that your contact lenses will not ship out until they are able to verify your prescription with your eye doctor, a process in which takes anywhere between 1 to 2 days. After they have verified your prescription, your contacts will ship out with one of the following shipping options.
Is Contacts Direct worth taking a look at?
Is Contacts Direct worth taking a look at? Absolutely! The added benefit of being able to apply your insurance benefits directly to your order is a great way to help you save money right away without having to pay out-of-pocket and worrying about submitting your receipt to your insurance to get reimbursed.
What Is the 1-800 CONTACTS Return Policy?
1800 CONTACTS offers a 100% satisfaction guarantee on all orders. The company will let you return unused lenses as long as they are sealed in the original packaging. You can also return torn lenses, and you will receive new ones.
Can You Return an Open Box of Lenses?
1800 CONTACTS takes back all contacts that are unworn. It is possible to return:
Can You Exchange Your Contacts if You Get a New Prescription?
You have the right to exchange the contacts even if you changed the brand and prescription. You will only need to cover the difference in cost between the two brands. If your new brand is cheaper, 1800 CONTACTS will issue a fair refund.
Is It Necessary To Finish Your Return Before Exchanging Your Contacts?
Once you inform the company that you want to exchange your contacts, you will receive an up-front credit for the ones you’ll be returning. You can use the same shipping box to return the old contacts. It is necessary to ship the old contacts within 30 days of receiving the new ones.
How To Initiate Your 1800 CONTACTS Return Request
To request a return of contacts, you will need to deal with the 1800 CONTACTS customer service. You can do so:
Return Your 1800 CONTACTS Purchase Easily With DoNotPay
DoNotPay is here to ensure that the entire return process goes smoothly. We can help you avoid tedious and time-consuming talks with the company’s customer service. These are the only steps you should take:
DoNotPay Can Help You Return a Faulty Product to Any Company
You can count on DoNotPay if you need help returning faulty items to other retailers. Take a look at the table below for some of the popular brands we can help with:
What is your return policy for contact lens?
Contact Lenses may be returned within 30 days of the order delivery date. All contact lens boxes must be unopened, unmarked and in the original packaging.
What is your return policy for eyeglasses and sunglasses?
Returns are accepted within 30 days of delivery. All frames must be returned in their original packaging material along with authenticity papers, case, cloth, and warranty cards.
Frames with prescription or custom lenses
Frames with prescription or custom lenses 100% money back guarantee on every purchase of frames with prescription or custom lenses.
How do I start a return or exchange?
Have your order number handy? Enter the information in the form below and start the return process.
Return Shipping
We do not cover return shipping except for orders returned for discrepancies or defects.
Discrepancies or Defects?
Please notify us within 24 hours of delivery date for any package discrepancies or defects. We will provide a prepaid shipping label to exchange or refund the item.
Production Timing & Shipping
- It may take up to 8 business hours for us to verify your contact lens and eyeglass prescription with your eye doctor. Once verified, most orders get shipped within 1 business day. If you choose to upload your prescription, you are more likely to have your prescription verified faster. *Torics, Colors, Multifocals, and high RX lenses may take some extra time to be shipped to you.
Return/Exchange Policy
- All orders must be returned within 90-days of delivery of shipment. You may return any unopened boxes that are in the original condition purchased from LensDirect for a store credit or refund. We are unable to accept returns of opened items not in original condition (marked, opened, etc.), or items returned more than 90 days after delivery. To begin the return process, please click here t…
Extended Warranty/Exchange Policy: Protection Plan
- Currently, all customers are entitled to a refund of their order assuming the boxes are in their original condition, both unopened and unmarked, within 90 days of receiving their order. By adding the $10 Protection Plan, we extend your window from 90 days to 365 days (from the date your order has been received). With the Protection Plan, after 90 d...