Goods returned are subject to the following criteria:
- All goods returned must be in new, unopened condition with all seals intact.
- Used, damaged or soiled returns will not be accepted
- Customers are responsible for postage costs associated with returning goods
- Mouser Pet Supplies accepts no responsibility for loss or damage caused during return transit.
Full Answer
How do I request a return authorization for products purchased from Mouser?
Complete the below form in order to request a return authorization for products purchased from Mouser Electronics. MyMouser account holders can log-in and visit their Order History to choose items to request to return and auto-populate this form.
How long does it take for Mouser to accept returns?
Returns are normally accepted when completed within 30 days of the ship date for the convenience of the customer. If Mouser agrees to accept a return, return freight charges must be prepaid by customer. Mouser will not accept COD shipments.
What are the benefits of a customer returning products to Mouser?
By a Customer returning products to Mouser, the Customer certifies that the products were purchased from Mouser and there has been no substitution in whole or part of same product from another supplier, distributor or other such source of the product.
Can I cancel or reschedule my Mouser order?
These charges are paid to Mouser by the customer. Customer requests to reschedule are subject to acceptance by Mouser in its sole discretion. Orders shall not be canceled or rescheduled after the order has been submitted by Mouser to the shipment carrier.
Does Mouser do returns?
Returns are normally accepted when completed within 30 days of the ship date for the convenience of the Customer. If Mouser agrees to accept a return, return freight charges must be prepaid by Customer. Mouser will not accept COD shipments. Some products may require return directly to the manufacturer.
Does Mouser offer free shipping?
Mouser is often the least expensive for such things as surface mount resistors. Did you know that you can get FREE shipping on your order? Yes, that's correct -- no minimum order fee and no shipping charges. The "secret" is that you must send them a check or money order by mail.
How much is Mouser shipping?
Two-day shipping as low as $9.99* every day Mouser delivers the best 2-day shipping rate for electronic components in the US. Get your electronic component purchases fast with 2-day shipping as low as $9.99 every day for UPS and FedEx orders up to 10 pounds.
Are Mouser and digikey the same?
Digikey's labels are much better than Mouser's, they are are easy to read and quickly spot the important ID and counts. Both have smartphone apps, both with glitches and bugs, but sometimes useful when I'm on the go. FREE Digikey shipping to certain/most(?) international destinations for orders over $100-ish – ex.
Can you buy from Mouser?
Mouser has OVER 2 MILLION PRODUCTS available online at mouser.com for easy purchase!
Does Mouser ship same day?
Same-Day Shipment Mouser ships most UPS, FedEx, and DHL orders same day. Global Priority Mail and other US Postal Service orders ship on the next business day.
How do I get a quote from Mouser?
Option 1: From a product detail page, click the 'Request a Quote' link in the Availability section of the page. Option 2: On a search results page, click the 'Quote' link that displays in the Qty. column for the desired item. Option 3: Input the desired part number directly on our Quote Request form.
How long does digikey shipping Take Canada?
1-3 DaysOrders are typically delivered to Canada within 24 hours depending on location. Free delivery to Canada on orders of $100 CAD or more. A delivery charge of $8 CAD will be billed on all orders less than $100 CAD. Average Time to Ship 1-3 Days, extra ship charges may apply.
Which courier is cheapest in Canada?
For the parcel size we're shipping, Canada Post offers the cheapest rate. If you want tracking included, however, Chit Chats is clearly the way to go! However, you may find it easier to get your parcel to a courier, like UPS, as these have more locations available.
What are shipping rates?
Shipping rates are what you charge your customer in addition to the cost of the products that they order. The cost of any shipping rates are added to a customer's order at checkout.
What is a shipping cost?
Shipping Costs means all costs of shipping, handling, duties, taxes, tariffs, and other similar costs and expenses incurred in connection with transportation of units of Products under this Agreement.
Who is the cheapest to ship through?
USPSOut of the three major carriers, USPS is typically the cheapest option. After that, UPS comes in at a close second, and FedEx ranks as the most expensive (yet arguably most reliable) carrier. Since it offers the best mix of affordability and service, USPS is the most popular small ecommerce shipping solution.
What is non standard product?
Non-Standard Products are defined as Products that are special orders, custom orders, orders for non-standard products, products not customarily in stock or orders for value-added products. Non-standard products are non-cancelable and non-refundable.
What does "RoHS" mean?
Mouser defines the term "RoHS" as supplier declared compliance to all restricted hazardous substance regulations under the ELV, WEEE or RoHS EU directives, regulations or laws. Mouser defines the term "Lead Free" as pertaining to any product that has been declared by a Supplier to be "Lead Free".
What taxes does Mouser collect?
When required by law Mouser will collect Federal, State and/or Local sale, use, excise, and other taxes that apply to a Customer's shipment. These taxes are in addition to the purchase price of the Products subject to an order.
What is acceptance of orders?
1. ACCEPTANCE AND CANCELLATION OF ORDERS. All orders are subject to acceptance in writing by Mouser or a duly authorized agent of Mouser. Any written acknowledgement of receipt of an order shall not, in and of itself, constitute such acceptance.
Is resale subject to export control?
The sale, resale or other disposition of Products, and any related technology or documentation, are subject to the export control laws, regulations and orders of the United States and may be subject to the export and/or import control laws and regulations of other countries.
Is Mouser's performance of any contract conditional on Customer's agreement to Mouser's Terms and
Mouser's performance of any contract is expressly made conditional on Customer's agreement to Mouser's Terms and Conditions of Sale, unless otherwise specifically agreed upon in writing by Mouser. In the absence of such agreement, commencement of performance and/or delivery shall be for Customer's convenience only and shall not be deemed ...
Does Mouser sell or ship?
Mouser will not sell or ship products prohibited under Export Administration Regulations to individuals or organizations identified by the U.S. Department of Commerce, Bureau of Industry and Security (BIS). Mouser will not seek export licenses pursuant to Export Administration Regulations.
How long does it take for a carrier to track an order?
Note: It may take up to 24 hours before carriers will display tracking information.
How to find tracking number on Mouser?
To do this: Go to the Mouser website. Click on Log In. Enter your username and password. Once logged in, click on Order History. You will see any tracking numbers within the right column.
Does Mouser ship to multiple carriers?
Mouser uses multiple shipping providers to deliver your order. The delivery provider will depend on the size of your order, and the location of final delivery. When your order leaves the Mouser warehouse, you will receive an email confirmation with a link that will take you directly to the freight carrier's website so that you can track your order ...
