- Return timeline 120 days
- Return method In-store or mail
- Exchange period 120 days
- Exchange method In-store
- Refund policy Within 14 business days
- Refund method Cash back, Merchandise Credit card, original payment method. What is The Container Store’s exchange policy? The Container Store’s exchange policy is identical to the refund policy.
Full Answer
What is the Container Store’s return policy on returns?
The social media team running The Container Store’s Twitter is actively responding and trying to help. We love that The Container Store gives you 150 days to return at item, but be weary of placing an order online right now.
Can I return a gift card to the Container Store?
Yes, simply return the merchandise along with your receipt to any of The Container Store retail locations nationwide and your return amount will be credited to a new gift card. What is The Container Store gift card return policy?
Does the Container Store accept returns in Texas?
The Container Store’s FAQ page on returns also goes on to say that they accept returns through the mail. They provide a Texas shipping address for said returns, but shipping fees do apply. Although it doesn’t say exactly how much those shipping fees are, we are assuming it varies depending on the size of the product, assuming it’s even shippable.
What is the Container Store’s exchange policy?
The Container Store’s exchange policy is identical to the refund policy. When you bring in your item or items with the original receipt, you will be given an appropriate item exchange. The window for this is 120 days after the date of purchase. What is The Container Store’s “return promise”?
What is return policy for Container Store?
You can make a return at any open store. Simply present your original receipt within 120 days of the date of your purchase, and we will be happy to exchange your returned merchandise for another solution or issue a refund in the form of a credit to your credit or debit card or as a store credit. (shipping fees apply).
Can you return to The Container Store without a receipt?
Returns without a receipt or with an original receipt after 120 days of the date of purchase will receive a Merchandise Credit card for either the lowest retail price of the product(s) within the last 90 days or the actual purchase price from the original receipt.
Can I return an item without the packaging?
Original packaging is not necessary Many store policies say that retailers can only accept returns if the product is still in saleable condition, which often means that it needs to be in its original packaging.
What is the policy for return?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
Does the container store price match?
Price Matching The Container Store does not offer a price match guarantee. Instead, customers can request a price adjustment if The Container Store reduces the full original retail price of product within 7 days of purchase. To get a lower price online just use a handy The Container Store coupon and start saving.
How long does Container Store Hold your order?
30 daysThe Container Store You can choose to pick up in-store as well. What you need at the store: The order confirmation number. If you'd like someone else to pick up the order: All they need to do is bring the order confirmation number to the store. How long your order will be held at the store: 30 days.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
How do I pack an item for return?
Get Your Package ReadySeal your box with plastic or nylon tape at least two inches wide. Don't use duct tape.Wrap items separately and use cushioning material. Get packaging tips.Keep in mind, there are additional rules for special-care and prohibited items.You'll need to know the dimensions and weight of your box.
How do I send a package back?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can shops refuse to give you a refund?
The shop's 'rules' are irrelevant. If goods aren't faulty, you CAN'T return them. Unless the shop's 'rules' allow it, or it was bought online. Online is different, because the Distance Selling Regulations mean you can cancel goods within seven working days, even if you've merely changed your mind.
Do stores have to give refunds?
You must offer a full refund if an item is faulty, not as described or does not do what it's supposed to. Check when you have to offer refunds and accept returns. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price.
Does Container Store have an app?
I am thrilled that The Container Store finally has an app. It makes it easier to keep tracking of wish lists, shopping lists, etc. on-the-go.
How many Container Store locations are there?
94 storesWe operate 94 stores with an average size of approximately 25,000 square feet (19,000 selling square feet) in 33 states and the District of Columbia. Our stores present our products in a unique and engaging atmosphere.
Where is the Container Store located?
The Container Store is based in the State of Texas in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
Can you link to our homepage?
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.
Does Container Store have copyright?
The Container Store takes claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from this Website infringe your copyright, you may request removal of those materials from the Website by submitting written notification to our copyright agent designated below. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) ( “DMCA” ), the written notice (the “DMCA Notice”) must include substantially the following:
Is the Container Store the responsibility of the person or entity providing the materials?
All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by The Container Store, are solely the opinions and the responsibility of the person or entity providing those materials.
