Site Contents
Unless otherwise noted, the Website and its entire content’s, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
Product Pricing
The prices displayed on the Website are in U.S. currency and are subject to change at any time.
Product Orders
All information that you provide the Company or our third party payment processor must be accurate, current and complete. You represent and warrant that you have the legal right to use any credit card (s) or other payment means used to initiate any transaction.
User Comments, Feedback, and Other Submissions
We are happy to hear from users and welcome your comments regarding our products. It is the Company’s policy that we do not consider or accept proposals, plans, materials, creative ideas, applications for employment, etc. other than those we specifically request by us.
Personal Information Submitted Through the Website
All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy, which can be reached by clicking on the "Privacy Policy" link located in the footer section of the Website (the "Privacy Policy").
Reliance on Information Provided on Website
The Company makes every effort to ensure products and their designs, colors, etc. are represented accurately on the Website. As the result of technical issues, including but not limited to, browser or computer setting, the visual representation of the product may have distortions or variations from appearance of the actual product.
Disclaimer
The contents of the Website, and any items obtained through the Website are provides as available “as is” and solely for general information purposes without warranties of any kind, either express or implied. Any reliance placed on such contents is strictly at your own risk.
Does Coolibar release funds?
Please contact your card company to release any pending holds from Coolibar if you have experienced either of the reasons above. Coolibar has no control of releasing authorized funds on your account, particularly debit card funds.
Is Coolibar accepting exchanges?
A: In order to process your order refund faster, Coolibar is no longer accepting exchange orders. You may place a new order via our website or call toll-free at 1-800-926-6509. All returns will be credited to the original method of payment.
How to contact Coolibar customer service?
For additional questions about shipping our sun protective clothing, sun hats, or other products, please call a customer service representative at 1-800-926-6509 or email service@coolibar.com.
Does Coolibar charge brokerage fees?
Coolibar does not collect any brokerage fees, import duties, tariffs, or similar taxes at the time you place your order. These fees are determined and collected by your government. You will be asked to pay the applicable amount at the time your shipment is released to you.