Does Costco really have a lifetime return policy?
Now, it seems utterly crazy that a company would have a lifetime return policy. But with a few exceptions, that’s the business policy Costco has decided to adopt. It no doubt is part of a ...
Does Costco have warranty on glasses?
Glasses from Costco Optical do not include a warranty for scratches, broken frames, or any other repairs. However, individual locations may offer repairs for free or at a cost. [1] We contacted Costco locations in California, Massachusetts, Tennessee, and Utah to confirm this information.
How long does it take to get glasses from Costco?
If you order glasses for in-person pickup, Costco states they will take about 7 days to process. If you order glasses delivered to your home, it’ll also take 7 days to process plus an additional 7 to 14 days to ship. When checking review websites, I found mixed reactions to the shipping time.
Can I return prescription eyeglasses to Costco?
Here’s the Costco Optical return policy in plain language. Costco Optical does not accept returns or exchanges for prescription glasses or sunglasses. You might be able to get the lenses in your glasses replaced if there is something wrong with the prescription. Contacts can be returned as long as the packaging is unopened, undamaged, and unmarked.
Can I return prescription glasses?
Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.
Does Costco Optical have a satisfaction guarantee?
Costco Optical's return policy There's no standard satisfaction guarantee, but you can get lenses replaced if there's an issue with your prescription. The time frame for replacing your eyeglass lenses is 60 to 90 days, depending on your Costco Optical location.
What is Costco eye glass return policy?
Sunglasses, reading glasses, or other non-prescribed glasses available at the Costco store come under a 100% satisfaction guarantee. So, you can return them at any given point in time.
What is Costco warranty on eyeglasses?
Unfortunately, eyeglasses from Costco Optical do not include a warranty for broken frames or scratches. And you also require a Costco membership to buy any products at the optical department. Bifocal lenses are available at Costco Optical.
Are Costco eyeglasses good quality?
Costco Optical is a department within large Costco stores. This department sells glasses, sunglasses, and contact lenses and offers eye exams. At the time of publishing, Costco Optical does not hold an accreditation with the Better Business Bureau (BBB), which gives the department an A+ grade.
Can you return a prescription to Costco?
Due to State and Federal regulations, the Home Delivery pharmacy is unable to accept prescription returns unless authorized by a licensed pharmacist. If you feel there is an issue with your order, please contact a representative at 1-800-607-6861 and ask to speak with a pharmacist.
Can you return glasses at Costco if you don't like them?
Based on the Costco eyeglasses return policy, Costco Optical does not accept returns or exchanges of prescription glasses or sunglasses as these are regarded as personalized items. The only exception to the rule is if Costco made the wrong prescription.
Will Costco adjust glasses for free?
Costco may also provide free glasses repair or adjustments when dealing with a minor issue. However, more extensive repairs may cost $25 or more depending on the damage and if any parts need replacements. You need to be a Costco member to have your glasses fixed or buy glasses, lenses, and other optical devices.
What brand of progressive lenses does Costco use?
Kirkland Signature HD progressiveCostco now accepts most vision insurance plans. *Independent Doctors of Optometry are located in or near most Costco locations in most states. Our Kirkland Signature HD progressive lenses use the latest in lens manufacturing technology to deliver high definition vision at any distance.
Will Costco replace lenses in glasses?
They don't offer eyeglass lens replacement only, but maybe in some cases (there's little way to tell). And if you do get a new set of glasses, they seem to only guarantee service for two years, which isn't that long.
Can scratches be removed from glasses?
Mix one to two tablespoons of baking soda with warm water until it forms a thick paste. Apply the baking soda-water mixture directly to the scratched part of your lenses using a cotton ball or a clean microfiber cloth. Use a consistent, circular motion and gentle pressure without pushing down too hard.
Can you return contact lenses to Costco?
If you are not completely satisfied with your Costco.com contact lens order, simply return your order to the Optical Department of any Costco location. There's no need to wait in the general returns line at the warehouse.
Will Costco put lenses in my frames?
One thing that is consistent at all Costco's is that they are not happy about replacing lenses in your own frame. Especially if you didn't buy them there. Furthermore, they will charge you an additional $25 per pair for the inconvenience. This applies even more to eyeglass lens replacement.
What lenses does Costco use?
Not only does Costco perform “contact lens” eye exams, but they also sell them along with contact accessories. Top brands they sell include CooperVision, Bausch + Lomb, Kirkland Signature, and Alcon. The Kirkland Signature contact lenses are by far the best value, with savings up to 50% off.
How long do you have to return contact lenses to Costco?
You can return your contact lenses to Costco Optical within five years from the purchase date, as long as they are not opened, used, or damaged. Costco Optical offers trial lenses so you can make sure the particular brand is the right choice for you before the purchase.
What to do if a company refuses to refund?
If the company you’re dealing with refuses to issue a refund, you can take it to small claims court with your personal robot lawyer assistant. We’ll create any legal document you may need for the lawsuit, have it notarized remotely, and fax it to anyone you specify in our short questionnaire.
Can you return glasses to Costco?
According to the non-prescription Costco glasses return policy, these items are covered by Costco’s 100% satisfaction guarantee. This means you can return such glasses anytime. For exchanges, the return window varies between:
